Hotele z: spa w Gelderland, Netherlands

Having stayed in the Netherlands many times over the years, it’s easy to say this was by far my favourite stay - wonderful hotel, perfect location in Arnhem and great food and service - Highly recommended

Great location and clean facilities. We booked a room with 2 single beds received one double bed however. When asked about it the response was all rooms with single beds are booked out.

Op onze kamer was de verwarming niet goed en de wc bril zat heel erg los. Toen wij dit aangaven werd er goed actie ondernomen. Dit was gewoon goed. De bediening was ook netjes en vriendelijk. Het diner in het restaurant daarentegen was zeker niet goed. Basis gerechten waren al behoorlijk aan de prijs moet je groente en aardappelen of patat bij bestellen. Dan wordt het erg prijzig. De porties waren erg klein en gedeeltelijk niet op temperatuur. Echt een afknapper. Hotel dus goed, restaurant qua eten niet best.

Small and traditional hotel. Quiet and elegant. There are forest close by. You do need a car or taxi.

Decent sized room, reasonably priced. Although we didn’t have dinner there (attending a concert which ended much later than the dinner service), the option was available. Comfortable beds and pillows, bathroom had a generous sized walk in shower (very easily accessible for visitors with limited mobility. Although other guests had alleged issues regarding the renovation works, we were fortunate that this didn’t affect our stay. The hotel appears to have taken onboard earlier reviews mentioning tired decor - we can attest to the fact that the hotel are implementing some significant improvements. Friendly and welcoming staff. Would love the opportunity to return and see more of the area.

I stayed here for 5 nights. The hotel is in a good location. It’s close to the train station. The closest park is 6 min walk from the hotel. The amenities can be requested from the front desk. The room is small but sufficient for a one person traveler. The bed is a single bed and quite small. The bathroom is also small. The shower section is partitioned by a glass but it covers only 50%, so the water will splash outside the shower section when you take a shower. The floor is usually wet after a shower. At the lobby, there is a meeting section, you can have a business meeting there. Coffee is also free at the lobby. Recommended for business trip. Not many restaurants nearby, but there are many restaurants in the 10-15 minute walking range.

首先這個酒店衹訂了一個晚上，經過跟前台一番周折後，終於可以拿回屬於我們預訂的房型，前台也幫忙升級了房間；因為攜帶的行李箱多不方便，再繼續訂了兩個晚上，就換了雙人標間，發現枕頭套有幾根黑頭髮，廁所沖水按鈕用不了，前台説會叫人過來修，等了一個多小時都沒有維修的工人過來，我先生接受不了，浪費我們時間，他就去跟前台爭議，然後又給我們換了一個最好的房間，整體乾淨，房間空間足夠大，但是我發現有咖啡粉，沒有咖啡機，沒有風筒，燒熱水器是壞的，服務員又過來解決，感覺這個酒店丟三落四的，總感覺缺點什麼，每樣事情都要我們極力爭取才有。

住了很多次，一如既往的好。酒店服務很好，早餐我説能不能帶一點食物走, 服務員就給我一個餐盒，我隨便打包，我帶了一點麪包路上吃，很貼心。

Front desk staff was courteous and professional. The corner room on the ninth floor had a great view. Open bathroom is a little strange and toilet is extremely small. Compared to other van der Valk properties this one ranks much lower than others. Very slow internet, little choice of TV stations, no streaming services etc.

I enjoyed my stay here,its in a beautiful environment and the staff's are super nice. My only problem is the balcony needs more cleaning. Would love to visit again