Apartments w: Guangdong, China

My overall stay was quite good, meeting my expectations. The room was clean and tidy, tastefully decorated, and the bedding was soft and comfortable. The location was convenient for getting around, and the public areas were well-maintained and spotless. The thoughtful details and excellent value for money made for a relaxing and peaceful stay. I would definitely choose this place again on my next visit.

⭐⭐⭐⭐ Almost Perfect Stay! 📍 Location: Superb! Super convenient for exploring the city 🚇 🏢 Room: Stayed on the 36th floor (highest level) – the view was absolutely stunning! 🌃 Room looks modern and very clean. 🧺 Amenities: Loved the mini fridge, washing machine AND dryer in-room 🧼👕 – so practical for longer stays! 🪳 One downside: Unfortunately spotted a cockroach during my stay, which was disappointing. But it was taken care of by the cleaner. Otherwise, this would easily be a 10/10! Overall: Great value, amazing view & facilities – just hope the hygiene issue gets addressed. Would still recommend with a small caution. ✨

The hotel’s location is excellent, the rooms are clean and hygienic, and shopping and dining options are conveniently located nearby. Transportation is also very accessible, and the front desk staff are friendly and accommodating.

My overall stay experience far exceeded that of hotels in the same price range. The location is uniquely advantageous, offering a quiet oasis in the bustling city center with convenient access to both subway and bus lines. The surrounding area boasts a vibrant commercial atmosphere, encircled by major shopping malls and pedestrian streets, making dining and entertainment incredibly easy. The front desk staff were welcoming and quick to assist with any requests, and the cleaning auntie was meticulously thorough. The room itself was simple and clean, with good soundproofing. It's truly excellent value for money to enjoy such a prime location at an affordable price.

The property is perfect in terms of quality but accessibility it not convenient as you need to walk up several sets of stairs to enter the complex. Not ideal if you have heavy, cumbersome luggage. Having the facility to wash your clothes on site if a massive bonus and made it very convenient. Especially during my stay when it was hot, humid and severely raining. Overall I couldn’t not fault the location. Central to everything you want to see and do in Guangzhou. I highly recommend it if you on a budget or you don’t like busy crowds or you want to have a feel for local cuisine and lifestyle.

I had a transit stay in Guangzhou and booked a room at Jiazhou Shishang Apartment. The location was very convenient, especially being close to the airport, which made it a practical choice for a short layover. The hotel also provided airport pick-up and drop-off service, making transportation easier and stress-free. The room was reasonably clean and comfortable, though the facilities were fairly basic. The staff were helpful, but communication in English could sometimes be a bit challenging. Overall, it is a good value-for-money option for a short transit stay. However, for a longer or more luxurious stay, you might consider other accommodation options.

Our stay at J. Residence was very pleasant overall. The location is excellent, making it easy to get around, and the staff truly made our experience enjoyable. Every member of the team was friendly, welcoming, and always willing to help. They assisted us with our luggage, parcel deliveries, food orders, airport transfers, and regularly checked in to make sure everything was going well. Their service was consistently prompt and professional. We arrived at around 9:00 am, even though the official check-in time was 2:00 pm. As our rooms were already available, they kindly allowed us to check in early, which we greatly appreciated after our journey. The breakfast was adequate and satisfying, although the variety and overall quality could be improved. That said, it was still a pleasant start to each day. Overall, we had a very positive stay. The outstanding hospitality and genuine helpfulness of the staff were the highlight of our experience, and we would happily recommend J. Residence to anyone looking for comfortable accommodation with excellent customer service.

This place deserves special praise. The hygiene standards far exceeded expectations, and the entire apartment was meticulously cleaned to leave not a speck of dust behind. The rooms were fully equipped and brand-new, and the audio-visual equipment provided a great experience. The staff were extremely attentive throughout the stay, arranging convenient pick-up and drop-off services at the port. The air conditioning and WiFi worked perfectly. It’s just a short walk from the East Gate business district, offering everything you need for travel, dining, and entertainment. It’s highly recommended for friends visiting Shenzhen.

As someone who has stayed across multiple CapitaLand and Somerset properties over the years, I usually have a fairly clear benchmark of what to expect in terms of layout consistency, operational standards, and guest experience. Unfortunately, my recent stay at Somerset Haizhu Centre Guangzhou fell noticeably short of that brand standard. Starting with the physical condition of the unit, the overall upkeep feels tired. The tiles and grout in particular were visibly dirty in several areas, which immediately gave the impression that the property is overdue for a proper refresh or renovation. For a serviced residence positioned under the Somerset brand, this is quite a basic maintenance expectation that was not met. The apartment configuration also felt oddly thought through. A two bedroom unit designed for four guests, yet only one bathroom is provided. At the same time, there are three televisions in the unit, which feels disproportionate and not particularly practical from a guest usability standpoint. It is one of those setups where design decisions seem disconnected from actual guest needs. If this is the actual configuration, it would be more honest and guest friendly to label it plainly as a “两房一厕套房” rather than a “两房豪华套房” that implies a higher level of convenience than what is actually provided. Operationally, there were several gaps in service delivery. At check in, there was no clear explanation of facilities, no proactive sharing of key information, and even basic essentials like the WiFi password were not provided until I had to ask for it myself. These are small touches, but they significantly affect the overall arrival experience, especially for a serviced residence. Housekeeping provisioning was also inconsistent. For a four person booking, only three towels were provided. Similarly, there were only two glasses in the bathroom area, and no cutlery or basic kitchenware setup was provided, which is usually standard across Somerset properties. These inconsistencies make the stay feel more like a partially serviced apartment rather than a fully serviced residence. On the facilities side, the gym not operating twenty four hour access is another miss, particularly for business or long stay guests who expect flexibility. The in room amenities also need attention. Hot water in the shower was only reliably consistent for about ten to fifteen minutes before turning noticeably cooler, which makes longer showers inconvenient. There were also very limited charging options in the room, with no proper USB or conveniently placed plug points for modern device charging needs. This is increasingly a basic expectation in serviced accommodation today. Overall, while the location and brand affiliation might set certain expectations, the execution at this property does not reflect the usual Somerset standard I have experienced elsewhere. In its current state, it really feels like the property requires a significant operational reset and likely a refurbishment to align back with brand positioning and guest expectations.

I've stayed here before and I'm back again! Highly recommend it, this duplex apartment near Shenzhen North Station is perfect for short trips! The front desk staff are friendly and responsible, patiently answering questions, providing a great service experience. The room is clean, tidy, and clutter-free, with warm decor that feels cozy and relaxing. The duplex layout is open and spacious. It's fully equipped with essential appliances like a fridge, washing machine, and dryer, and the internet is stable. The floor-to-ceiling window offers an excellent view, and the city lights at night are truly mesmerizing. Downstairs, there are all sorts of food options nearby, and it's a quick walk to North Station, making transfers to high-speed rail and subway effortless and time-saving. It meets all your travel accommodation needs, ensuring a comfortable and worry-free stay.