Apartments w: Penang, Malaysia

Excellent hotel location. The fully equipped kitchen, ironing board with iron, and hairdryer are all available. If you need anything, you can contact staff via WhatsApp, and it will be delivered quickly. The room was clean and spacious. Nice pool and jacuzzi, plus a well-equipped gym. Upon check-in, we were asked for a 200 RM refundable deposit, but only in cash. We had a pleasant stay.

Stayed for the 2nd time. Overall the location of the hotel is a strong advantage. So convenient walking distance to a variety of food options from mamak, nasi bryani, western food to pastry & coffee cafe. Basic toiletries only bottled body wash & shampoo provided. 3D2N stay but no room cleaning service provided eventho ‘please clean room’ sign was displayed. Was disappointing because our 1st stay at this hotel also no room cleaning service provided.

The route to the hotel is a bit strange, but overall it looks good. But check the accommodation before coming.

✅ Pros📍 Excellent location – food, cafés, and convenience stores are within walking distance.🛏️ Spacious room – comfortable for 4 adults.📺 Well-equipped with a fridge, microwave, TV, and basic amenities.🚿 Large bathroom. ❌ Cons📲 No check-in instructions from operator were sent in advance; I had to contact the airbnb operator myself.. 🛗 Only 4 elevators, and waiting time can be long.⚠️ Floor was quite slippery.🧺 Towels looked old and slightly stained. 🚘 Parking Tips, register at the lobby, submit your car plate number, and collect your access card to enjoy the RM9 flat-rate parking fee.

The hotel breakfasts are served in meal boxes, and the food choices are fixed without consideration for dietary habits or allergies. I don't think it's right that we can't choose what we eat, especially since we're paying for the service.

Traveling with kids, the two-bedroom apartment was incredibly convenient. The room was clean and tidy. There's a swimming pool and gym on the top floor, and a washing machine and dryer on the first floor. The hotel's location is also excellent. There's a convenience store downstairs, a 7-Eleven just across the street, and plenty of restaurants nearby – we tried two, and both were delicious. It's about a 30-minute walk to Armenian Street, and you'll see durian sellers everywhere along the way. The only disappointment was that our room wasn't cleaned once during our four-day stay. We were told that for consecutive stays, rooms would be cleaned every three days, but this didn't happen.

Regarding the location, you'll need to call a Grab for everything. It's so hot that walking to the nearest restaurant for breakfast in the morning takes over ten minutes, and by the time you get there, you're already drenched in sweat. We knew this beforehand, though. There's a convenience store downstairs, but it's not cheap. We bought a 5L bottle of water for RM30. As for the room, we booked a suite with two bedrooms and a living room. Each bedroom had a double bed, and there was also a double bed in the living room. One of the bedrooms had an en-suite bathroom, and the other bathroom was shared with the living room. The amenities were quite basic. The bathrooms had shower gel and shampoo, and the water heater was hot enough, but you had to figure out how to use it first. There was an ironing board and iron in the unit, but we didn't use them. There was a washing machine, washing powder, an induction cooker, a pot, a frying pan, large bowls, plates, cutlery, a dining table, and three chairs. We did laundry, and there was enough space to hang clothes, as we could hang them in the bathroom and living room. The worst part was having only three chairs. It's advertised for six people, but with only three chairs, one person always had to stand when we ate together. There were four of us staying there. The toilet paper provided by the host was barely enough. We ended up using our own tissues too. Since we stayed for five nights and often brought takeout back to eat, the rubbish bags weren't sufficient. We had to contact someone to get more. Bath towels were provided in the room, and the pool and gym on the 11th floor were open during the day. We didn't have any children with us, but the facilities on the 11th floor looked like they could keep kids entertained for half a day.

I would say it was an excellent experience. The check-in process was smooth, and the host responded to my messages very quickly. The unit is well-equipped with amenities like a water dispenser, TV box, and board games. My friends and I enjoyed our stay so much that we didn’t even feel like going out. The pictures matched the listing perfectly. The building and unit are new, so everything felt fresh and clean from the moment we entered. I also made use of the facilities like gym and infinity sky pool on the top floor, which added even more value to the stay Will come back again if I come to Penang

Loved my accommodation in Penang 🫶🏻 It offers multiple room options (studio and 1-3 bedrooms). Since I got the 3-bedroom but ended up going solo, I chose to sleep in different rooms every night for funsies 😆 The place is far from the attractions (30 min drive to Georgetown) but only 12 minutes away from the airport which came in handy when I couldn’t book a grab for my departure flight. Thankfully I arrived to the airport with a few minutes to spare 😮💨 I appreciated the bespoke towels and toiletries. The water filtration system was also wonderful. You can have cold, hot, and ambient temperature water. The kitchen has the necessary equipment for cooking (no condiments or cooking ingredients which is understandable) but I only used the fridge and microwave. The primary bedroom is spacious and has an en suite. The middle room is the smallest but still has a queen sized bed (the other bedrooms have a king bed). The internet connection is fast but the third room has spotty wifi sometimes. Water pressure is good. Enjoyed hot showers at night. They also provide hair dryer. While exploring the amenities I found the iron and board at the 13th floor (there’s also vending machines). The room has a washing machine but I didn’t use it. I felt safe and secure throughout my stay. The room has an electronic door knob so you only need the code to get in but a keycard is necessary to use the elevator and access the amenities (I was given 2 during the check in). When I go back to Penang, I will choose this place again (maybe a smaller room this time if it’s another solo trip).

The day before your arrival, the room service will message you about key collection. Just show your check-in confirmation to the security guard downstairs, ask them to open the door, and grab your key from the left. Customer service will send you a comprehensive document; make sure to read it carefully, as it's very well-organized. The building is disinfected daily, and the elevators are kept clean. There's a Starbucks and a convenience store right downstairs. I was on the 22nd floor, and the noise wasn't too noticeable. The view was also quite good, and the room rate was incredibly reasonable—much better than what I experienced in Guangzhou. Unless you're staying in a high-end four or five-star hotel, I'd definitely recommend this type of serviced apartment for travel. If you're considering guesthouses in George Town and have high expectations for your accommodation, I wouldn't really suggest them. The motorcycle noise there is beyond imagination, and since it's a heritage area, their sewage system is quite old. However, if you're not particular, it can offer a unique charm. Overall, everything was great. The residents here are very friendly, and I never had to wait long for the elevator, contrary to what some online reviews mentioned. My longest wait was never more than 30 seconds. A local driver told me that this is a newer area, so the location isn't ideal for tourists if you want to walk everywhere; you'll need to take a taxi unless you're driving. But I personally found it quite good. If you plan on exploring, you'll need to taxi to George Town daily, which is usually about a 15-minute ride, so that's a bit of a downside. Otherwise, I'd choose this type of travel accommodation over a four or five-star beachfront hotel. I had a spacious apartment all to myself, which was fantastic. These are all my thoughts, and I hope they help with your decision.