Hotele z: bar w Sao Paulo State, Brazil

STANDARD OF IBIS FACILITIES ALREADY FREQUENT BY ME IN BRAZIL, OK. CHARGED PARKING IS ABSURD: VALVES WITHOUT EDUCATION, WITHOUT INFORMATION, WITHOUT WILL, ETC.

I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things. Let’s start with the positive to the hotel - The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities. • Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets. • Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite. The issues (and they are significant): 1. Misleading room expectations The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up. 2. Poor service & lack of flexibility Service was the biggest disappointment. • Staff were generally not proactive or solution-oriented. • I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives. • Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight. 4. Billing inconsistencies – check your charges carefully • I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it. • Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly. 5. Missing basic amenities (unexpected for this level) • No iron or ironing board available • No kettle / hot water in the room • No complimentary drinking water • Everything must be purchased separately 6. Language barrier for international guests Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking. Overall verdict: This hotel is convenient but not service-oriented. If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail. Would I return? Probably not, unless location is the only priority.

I love this hotel. The highlight is the staff, always friendly and welcoming. In addition to being delicious, the breakfast was accompanied by a sensational pianist (Léo Ramos). The size and comfort of the room is another difference. Additionally, hotels use olfactory marketing, taking advantage of aromas that can be smelled before entering the hotel lounge.

The hotel is located in a business district, surrounded by office buildings and shopping malls, which is very convenient. The hotel rooms are quite large, and there are even Chinese-made food delivery robots at the front desk.

Disappointing stay—lack of basic amenities and very poor service. While the room itself was clean, the overall experience was far from satisfactory for the price. First of all, there were absolutely no basic amenities provided—not even a single bottle of complimentary water or indoor slippers. Is this standard Brazilian hotel culture? Even so, it's hard to justify. To make matters worse, the service was frustrating. Despite checkout time being officially set at 12:00 PM, the front desk started calling our room at 10:00 AM to wake us up. Shortly after, at 10:30 AM, the housekeeping staff knocked on the door and woke us up again. Clean rooms are great, but the terrible service and lack of basic hospitality made this a very disappointing stay. Definitely not worth the price.

Very suitable for Chinese people to make tea and iron clothes on business trips, and provide two bottles of mineral water 👍

Excellent as always, especially the receptionist Ariadne.Fantastic breakfast, besides the items of quality and diversity, still has piano live in weekends!

Liked: • wonderful front desk personel , restaurant staff, waiters/waitresses, baggage handlers, super helpful! • excellent bed, shower, sheets, towels. • great breakfast buffet. Dislike: • the bathroom sink needs a better aerator on the faucet to control the flow so that it doesn’t spray outside of the sink. • the water in the pool didn’t seem to be constantly filtered. There were small debris and bugs on top.

The room was a decent size, not too big, not too small, and fairly clean, though it had a slight odor. The restaurant was quite large, and the breakfast offered a good variety, including some local specialties. While it doesn't quite meet a 4-star standard back home, overall, it's decent value for money.

The overall experience of the hotel is good, the health is good, the room is clean and tidy, the infrastructure is complete and the use is normal. The location is convenient to travel, the service attitude is warm and thoughtful, and the check-in and check-out efficiency is high. Sound insulation and bedding are more comfortable, the price is moderate, and there is no obvious slot. All aspects of performance are quite satisfactory, to meet the needs of travel and accommodation, overall satisfaction, it is recommended.