Amazing place to stay and relax. Winter would be even better as there is an on-site onsen swimming pool and Spa for extra cost though. Gym is the best.
Beautiful property, located in the heart of the city. Recently renovated facilities and rooms, staff are very friendly and always available to provide great recommendations to explore the city.
Walking distance to lots of great restaurants, cafes and attractions.
Highly recommended for both business or leisure.
A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
Hotel was a Dream for our daughters and us.
We stayed only one night during trip through Quebec, but we appreciate access to the beach and pool.
Our room was really big and bed confortable. Not far from the City Center
The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one.
The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained.
But overall we enjoyed the stay. :)
The locaction is perfect, right at the heart of old quebec. The hostel offers a complimentary walking tour of the city for guests, that was really interesting. Front desk were very nice and provided us with great recommendations of places to eat. The breakfast and cleanliness of the bathroom could be better. There were several nice shared spaces for the guests to enjoy, coffee maker and vending machine for drinks at extra cost.
The service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
Friendly service. Took good care of us. Our room was very clean. Customer service was top notch. Location is convenient as well - next to Place Bell and across from the bus and metro. Would definitely return. Thank you!
A quirky little hotel that is directly on the main drag in Gatineau. The room was a good size, though the tiny bathroom left a lot to be desired; it was old, dated, and so small that the sink was in the main room.
The bed, however, was very comfortable and the desk/tv setup was great. Lots of convenient receptacles for plugging in phones and the like. The fridge in the cupboard made that cupboard very hot and I'd imagine those fridges won't last long as burnout must be a thing...
Weird, convoluted directions for getting to the hot tub from our room; make sure to leave a trail of breadcrumbs or you may be lost forever.
Front desk staff were professional and completely bilingual, which was very much appreciated.
Bardzo dobry
Oceny: 110
8,8/10
Cena od
375 MYR
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące bar w mieście Quebec Province
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8.3/10
Very Good
LLorca_510The location is excellent. It’s like walking distance to everywhere in downtown. In my three days trip, we barely take any transport when we’re roaming around in downtown area. And the staffs are super friendly and helpful. Will definitely come back again next time!!
HhaydyweiThe hotel is right next to Chinatown, and the subway station is conveniently located across the street to the left of the hotel's main entrance. If you turn right from the main entrance, you'll find a Southeast Asian food street. It's a fantastic location, just a 7-8 minute walk to attractions like the Old Port, Notre-Dame Basilica, the underground city's fountains, and the Berlin Wall photo spot. What was most surprising was the hotel's Chinese-style decor, and even the food ads in the elevator were in Chinese, which felt very welcoming. We booked a twin room, and it was quite spacious with two comfortable queen-sized beds (1.5m). Some front desk staff speak Chinese, though not always available. Overall, the service was good. The only minor downsides were that the room didn't provide slippers or a kettle, and there was no complimentary bottled water.
GGuest UserThere is no breakfast, the service is average, and a deposit is required when checking in, and the deposit is returned when checking out, which is obviously troublesome and inconvenient for guests. Room inspection is required every time you check out.
EEntengInaMoSamesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
强强盗There is a Shuttle bus that is very punctual and has short intervals, which will undoubtedly allow long-distance tired passengers to get a rest as soon as possible. Shuttle drops off every half an hour, and shares the same bus with Best western next door.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
GGuest UserMy experience was awful. The first night a false alarm went off in the entire hotel at 4:45am. The next day we came back to our room and the room service was not done. Lastly, since the hotel was going through renovations, our last night at the hotel was horrible since the day before the AC units on our floor were turned off cause of the same renovations previously stated. In summary, an awful experience especially for how expensive the hotel was. The only good thing was the location but will never stay at this Embassy Suites again
HHello there!We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
LLuvPrinceEverything is surprisingly good. Got a port view room.
However, the parking is shared with public although it is in door. The parking garage is too narrow compared to Double Tree.
Would like to come here again but parking would be a concern. And the swimming pool is a bit closing too early.