Hotele z: bar w Heilongjiang, China

„I don't know how much I can thank the staff of this hotel for giving me the best treat for my birthday, especially by upgrading my room with a window-view and a bath-tub, thank you so much, because you put me gave me a window-view, I saw snow falling, on the day of my birthday! Everything about the hotel is very commendable for me: location (near Central Street), cleanliness, service, and facilities! Their services are even over the top for giving me snacks for my overnight flight! Thank you so much for the very nice experience on my first visit in Harbin! ^_^”

„Our family of three, with a two year old daughter stayed for eight nights (28.12.25-05.01.26). Xiao Shuang from the Hotel was extremely helpful and organized a pickup at the airport prior to our arrival. After we got at the hotel in the evening, we came to realize that one of our suitcases was missing.  Xiao Shuang had multiple calls with the driver and the airport authorities and in no time the suitcase was found. She organized a vehicle to deliver it to the hotel. The suitcase was delivered at the hotel the same evening!  Everyone at the hotel was very kind - especially to our daughter and very professional! Everyone was helping fast, regardless of the request!  Xiao Shuang helped us get tickets for the Ice World on a very short notice over WeChat. For our first walk outside in the cold we received a gift for our daughter - warm pads for the feet and body!  On the day of the checkout our family received a goodbye gift!!! We thank everyone at the reception, housekeeping and at the restaurant, especially Xiao Shuang for the lovely stay and the wonderful memories from Harbin! 谢谢🙏！”

„This hotel seems to be one of the best hotels available in Harbin. It is worth the price as it offers, good location 100m away from Sophia Church, about 400m away to the subway. The cleanliness was superb. The design is modern and the room was spacious. The breakfast was delicious and the staffs were superb friendly.”

„因為一個窗外景，選擇了這間民宿！入住了家庭房，窗外每早可以看到日出晨光，房間配有加濕器，一次性浴巾，凍梨汁，凍梨！説真的很多酒店民宿做得都沒那麼心細。早上吃完早餐還能提上一壺熱水玩潑水成冰😂老闆推薦的飯館也很好吃，非常適合廣東胃😋謝謝老闆給住客提供了最好的路途生活需求！有機會一定還會再來漠河北極村！”

„The hotel is located in a great area with a beautiful mountain view that you can enjoy directly from the property. Right next to the hotel, there is a delicious shaokao restaurant which makes it very convenient. The room was clean, comfortable, and very cozy. The service was excellent — the staff were extremely polite and helpful. They kindly assisted me with my large suitcases and even helped me dry my laundry late at night, which I truly appreciated. Highly recommended. The breakfast was also very good.”

„Very collapsed stay! Sanitary conditions are very poor! First of all, the fruit plate is very dirty, and the fruit is not washed. I have to wash it myself. I looked carefully and found that there are old juices and dried persimmons on the plate. It is definitely leftovers from others. The waiter did not check it, so he directly re-set the plastic film. We booked 3 rooms together, and the amount of dirty fruit was less than other houses. Secondly, the bath towels were very dirty. After taking a bath, I need to use a bath towel. I saw that there is a disinfection cabinet. I was very happy. After opening it, I found that the front bath towel was not neatly stacked. I was afraid that it was not clean. I specially took the neat bath towel stacked at the back. I was itchy at the back. I took a closer look at the bath towel. There are brown hard substances attached to the bath towel in two places. Very disgusting! Hurry up and take a shower again. I just had to go to bed after washing. When I lifted the quilt, there was a mosquito corpse on the bed. It was too collapsed and disgusting. [Tears] [Tears] [Tears] At this time, it was more than 3 in the morning. I thought the service staff had slept. I had to bear it. I wanted to use a pillowcase to cushion it on it. I took a look at it carefully. The pillowcase is dirty again [crazy] [crazy] [crazy] I have lived in so many hotels and encountered so many problems for the first time. At the beginning, I wanted to do this. As soon as we said, it is estimated that the waiter will have to be criticized for deducting wages and endure it. Later, I couldn't bear it. If we didn't say that the waiter was always so irresponsible, how dirty and dangerous, and what to do if there was an infectious disease! And the front desk reaction, the front desk waiters were very good, and apologised. We are not for the check-out payment. Since we live, we are not bad for these money, as if we want to compensate for the porcelain! I just felt that it affected the travel mood very much and it was almost collapsed! At that time, I booked a hotel. I wanted to set Sheraton. After seeing Lisboa, it was five diamonds. The most important thing was the newly opened one, so I chose Lisboa. I don't know how to rated 5 diamonds. The curtain box in the room still leaks light, not completely avoid light! It rained last night, and the rain was set on a tin roof. It was jingling all night. Can't it be handled as a silent roof? Is this still 5 diamonds? It's so crazy [crazy] [crazy] [crazy] will never choose this one again! It should be said that his breakfast is still very good for the time being, and there are many varieties!”

„I booked two rooms during my stay at Atour Harbin. One of the rooms had a small issue where the toilet drain was clogged and the water could not go down properly . However, the staff responded very quickly. They came to check and repair it immediately. When the issue could not be solved quickly, they kindly helped us change to another room without any hassle . Their service was very professional and efficient, and we really appreciated how fast they handled the situation. Overall, it was still a very comfortable stay. 👍”

„Great hotel! Location is perfect. Right in the city centre. So easy to walk to Zhonghang street, River and shopping areas . Room is extremely clean. Visited in January and room was nice and warm and hot water was consistent . Service was impeccable . When we arrived we were so cold and they offered us tea upon checking in and a goodie bag each too! So cute . The hotel also helped us store our luggage for 2 nights when we were in Snow town . We enjoyed our stay so much we booked another night with them. Thank you Joe and team for their hospitality and great service”