Hotele z: bar w Jilin, China

Traveling during the off-peak season, the hotel was excellent, and the front desk was incredibly responsible, taking care of everything. The hotel even has its own shuttle service with drivers who pick you up and drop you off wherever you need to go, and they even help you bargain! Much appreciated. Soaking in the hot springs while it snowed, then hitting the slopes at 8:30 AM – it was a fantastic experience.

1. I booked this hotel two months in advance. The hotel told me the main building had mountain views. On the day of check-in, my butler told me a room on the 2nd floor of the main building was reserved for me. However, when I arrived that evening, the front desk said there was no such reservation. The front desk staff's attitude was poor, saying the manager wasn't available in the evening. Although they eventually upgraded us to a villa, the view from the villa was terrible. The next day, the butler said he was asleep and missed my call, claiming that in Switzerland, the low-lying terrain means you can't see much of the mountains. Very frustrating. The villa faced another villa, so the view wasn't good. It looked nice from the outside, but the lighting inside was dim, and being next to the road, there was noise from passing cars when the windows were open. Yet, when checking in, the front desk still claimed the villa area was the best, saying the main building had many tour groups and was noisy. However, the outside of the villa was quite picturesque for photos. 2. The breakfast at the villa was the same for two consecutive days. The pickled vegetables looked like leftovers and tasted terrible. When we asked the female chef in the villa area if she could make an omelet, she gave us a cold, stern look and said she couldn't. Later, we found out it was possible in the main building. It really depends on who you encounter here. Most staff were very enthusiastic, but a few bad apples really spoiled the experience. 3. The hotel offers some perks, like complimentary rafting, which wasn't great due to the crowds and poor experience. The butler even admitted that paying for it would be better. But they only told us the ticket price, not the full cost. We only found out upon arrival that there was an additional charge for the shuttle back from rafting. The butlers didn't mention any of this beforehand. 4. During summer, there are tons of families with kids and many cars. The experience is really bad; it's best to drive yourself. There are no good restaurants near the resort; you have to drive over ten kilometers to Wanda Plaza or even further to a town. 5. The facilities are supposedly newer than Wanda's, but in reality, the bathroom outlet was broken, the bathtub leaked in the middle of the night, and my child's tablet couldn't connect to the WiFi, so we had to use a hotspot. It was just a mess. In the villa area, what greets you in the morning might be the sun, or it might be a freshly woven spiderweb 🕸️ and a large spider. Hope the kids don't get scared. 6. Before coming, I asked about the temperature, and they told us to bring thick jackets. Turns out, we didn't need any thick clothes at all; short sleeves were perfectly fine. I honestly feel the service is quite subpar. Although the butler asked for a good review, I really can't give one. The service desperately needs training; it doesn't meet the standard for a good review.

Facilities: It's an old hotel with outdated facilities. They even used grout to patch gaps in the elevator, which looked really bad. The toilet paper holder in the room was loose and wobbly. Hygiene: The hygiene was maintained quite well. Service: The welcome snacks and drinks included with the booking weren't delivered to the room. I had to call and ask for them two or three hours later, which was a minus. Food: The Chinese food was disappointing. The daily soup was bland and watery – can you believe a 68-yuan soup only had one piece of pork rib? Just one, that's pretty wild. Breakfast was decent, nothing special, nothing bad.

This was by far the most satisfying hotel of our trip! First off, the service was exceptional. They reminded us in advance to book attraction tickets and the butler even arranged high-speed rail pick-up and drop-off. Since the attraction was closed on our first day, they even helped us snag tickets for the next day, which we greatly appreciated. Secondly, the perks for staying two nights were excellent. We enjoyed a leisurely stroll through the volcanic stone forest, dug up some ginseng, and then cooled off with spring water coffee and chilled watermelon at the ice spring. It was all very relaxing and pleasant. The off-road vehicle ride was a blast, though the cable car was just a standard ski resort one, nothing special. We finally made it up the mountain today and saw Tianchi Lake; the view was absolutely stunning. So happy! The hotel environment is lovely, complete with deer, bunnies, and alpacas. The volcanic hot springs really made my skin feel smooth afterwards, and I even felt my shoulder pain ease up quite a bit. Such great value!

We chose the E-Hua Hotel for our trip to Changbai Mountain with the kids. Our butler, David, provided excellent service, and the hotel's cleanliness was good. However, the facilities are a bit old; the air conditioning was very loud when on, and the toilet showed its age. The laundry room was convenient to use, and breakfast offered a wide variety. We arrived on the 15th and luckily caught the fireworks festival, then successfully hiked to the West Slope to see the Heavenly Lake on the 16th – it all felt so worth it! Taxis are readily available right outside the hotel, making it super easy to get around. We also highly recommend Qiaopopo Restaurant, which the hotel suggested; the food was delicious, prices were reasonable, and they even offer a shuttle service! Definitely a great find!

The location is central, but using the back entrance makes everything easily accessible, and it's not right on the food street, so it feels very quiet. Taking the back exit near the lollipops in the hotel lobby, and then the path in front of the big lawn, is even closer and more convenient. The overall service was excellent; every guest gets a hotel assistant. Our assistant, 7-Up, sent messages beforehand with reminders, weather forecasts, and patiently answered all our questions. We booked a deluxe twin room and got one with a mountain view. From the room, you could see the lawn, cable car, etc., offering great views. Food: Breakfast was a standard hotel buffet. The dinner buffet had grilled skewers, hot pots, and other decent options. Resort-wide benefits: They included access to the slide, cable car, water park, hot springs, and more. Everything was great, except for the long wait times for the slide. The hotel facilities are quite old, but they are clean, which is a plus. Overall, it was a good experience.

This hotel have spacious service apartments, rooms are big, clean, hotel staff is always helpful. 10 min car ride from chang bai shan railway station. Issues I faced : there is a huge taxi shortage in the city during the peak tourist season, one days even i had to walk 3.3 kilometres in - 15 degrees temperatures to reach to downtown , DIDI and T3 service works here but taxi waiting is normally 40 min to 1 hour long. As a forigner the Hotel location was little odd for me and lots of precious time wasted in taxi waiting, breakfast location is 300 metres far from room, which was not convenient as me and family didn't want to walk in - 20 degree temperature to eat breakfast, I stayed 5 days, but only 2 days I dare to go for breakfast. For stay this place is so good, so clean, warm. If you have your car, then no issue at all. 这家酒店有宽敞的服务式公寓，房间很大，很干净，酒店工作人员很乐于助人。 距离长白山火车站 10 分钟车程。 我遇到的问题：旅游旺季期间，城市出租车严重短缺，有一天我甚至不得不在零下 15 度的气温下步行 3.3 公里才能到达市中心，滴滴和 T3 服务在这里可以使用，但出租车等待时间通常为 40 分钟到 1 小时。 作为外国人，酒店位置对我来说有点奇怪，很多宝贵的时间浪费在出租车等待上，早餐地点距离房间 300 米远，这很不方便，因为我和家人不想在零下 20 度的气温下走进去吃早餐，我住了 5 天，但只有 2 天我敢去吃早餐。 住宿方面，这个地方非常好，非常干净、温暖。如果您有车，那就完全没有问题。

Choosing this hotel for my trip was absolutely the right decision; my overall experience was incredibly satisfying. The location is excellent, making it super convenient for getting a taxi or exploring the shopping district. The front desk staff were gentle and patient, handling check-in efficiently, and patiently answering any questions I had. The room was spotless, with no dust even in the corners. The mattress was just right—not too soft, not too firm—making it easy to fall asleep, and the windows provided excellent soundproofing, completely blocking out outside noise. The toiletries were of good quality, and hot water was available instantly. The internet speed was stable and fast. The hallway was quiet and tidy, with cleaning staff constantly maintaining the public areas. Breakfast offered a balanced mix of meat and vegetables, and the ingredients were fresh. The overall environment was comfortable and grand, the service was meticulous, and the price was very reasonable. It's perfect for both short trips and business stays. I highly recommend it and will definitely book here again next time.

My first impression upon arrival was the front desk service. Elva was gentle and polite throughout, not perfunctory at all. The check-in and check-out processes were completed in just a few minutes, and she even proactively offered to help with my luggage. She meticulously explained details about parking and breakfast times. The service was professional and heartwarming, which instantly gave me an excellent overall impression.

The location, transport, and environment are excellent. Across the street is MixC Mall, and the subway station is right outside. It's also not far from Changchun Railway Station. The view from the 43rd floor is great, and the sofa by the window is very comfortable. Breakfast was good. However, the service could be more proactive. I had a small hiccup during check-in, experiencing a power outage in my room for the first time, which required a room change. The issue was handled and resolved relatively quickly, and when I mentioned the tissues in the room were scarce, they were promptly refilled. I hope they can improve their attention to service details. Overall, I would still recommend this place.