Hotele z: bar w Melaka State, Malaysia

I booked a family room and arrived at the hotel around 5 PM, but was told I had to wait for my room. For some reason, I had to wait until 6:10 PM. This is unfair to us guests. It seems the room was hastily prepared, and the toiletries in the bathroom weren't changed. These things shouldn't happen in a 5-star hotel. However, the room was large, the bed and pillows were nice, the view was good, and the facilities were complete; my children had a great time. The service needs improvement.

Lovely place that maintained its charm. Can work on room maintenance, shower head and water pressure. Otherwise very satisfied with the room. Love Estadia Deluxe Suite more than Estadia Family Suite bcos of the living room area, a lot more usable space. Impressed with the seriousness they have to feedback - one evening, we shared that one of the life button did not work, that lift was closed for maintenance the very next morning. We look forward to the hotel maintaining the facilities and room conditions to better serve guests in comfort!

Clean and hygienic, with excellent service. They even have a Chinese-speaking front desk, which was a huge help for someone like me with limited English. It's super convenient for getting around; both the bus and subway are just a few minutes away. Plus, all the amenities are really handy.

This was our fifth stay at this hotel, and unfortunately, this time was very disappointing. 1. Check-in The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided. 2. Room Condition Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly. 3. Bathroom There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay. 4. Room Door & Bathroom Door The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened. We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day. I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control. The Most Disappointing Part During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed. If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied. This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return. I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.

The hotel's location is super convenient, very close to the bus terminal. It's lively yet quiet, with many unique eateries nearby. The room is spacious, and the AC gets nice and cold. The bathroom has a wet/dry separation, and the drainage system works perfectly. The large bed has a mattress that's just right – not too soft, not too hard. Our room was on a high floor with beautiful views outside the window. The pool is large and clean, with both shallow and deep sections and clear signage. There's a lifeguard on duty, making it very safe. It's a perfect holiday spot.

This hotel, open for just over a year, is clean, spacious, and has a great location. There's plenty of parking available, and it's only about a 10-minute walk to Jonker Street in Malacca. It offers excellent value for money and is definitely worth a stay.

I've been to many hotels in Melaka & rated this hotel the best..even location is little bit out of town but I'm puposely chosen this location to avoid jammed. Very nice with big room..only parking too controlled by security..allowing only one part open for parking. Pool also nice & well kept.

Our second stop in Malaysia was The Majestic Malacca, and I was absolutely captivated by its vintage charm. The decor in the lobby, courtyard, and even the rooms was incredibly photogenic. It's a historic building itself, and the overall design, furnishings, and soft decor perfectly matched my aesthetic – I was so pleased! The hotel service was excellent, embodying the attentive spirit of British butler service. The staff were also very warm and welcoming, and the breakfast was of exceptionally high quality. All in all, I absolutely loved this hotel. The only minor drawback was the soundproofing, which isn't ideal and might bother light sleepers. However, compared to the beauty of the property and the outstanding service, it's a minor detail I can easily overlook.

This hotel is located within walking distance to Jonker Street. Built Melaka, and Stadhuy's, as well as to many cafes and eateries. While one may point to many other hotels populated there. Ibis Melaka stands out above most others with clean and working facilities and amenities. I have stayed in a number of hotels there and I can safely say that the hotel will meet the expectation of many people. The reception staffs are efficient. The cleaning staffs are hardworking. I had a restful stay there.

There are many rooms on each floor, but the decor is a bit outdated. There aren't many shops nearby, just an Indian-run convenience store across the street that closes quite early. The breakfast was decent, but considering we were abroad, the selection of Chinese food was limited, which is completely understandable.