Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
Dobra lokalizacja, bardzo czysto, miła obsługa. Przyzwoite śniadanie. Blisko lotniska.
Basen to raczej basen do zanurzania się, a nie pływania. Jest bardzo mały.
Plaża nie nadaje się do pływania. Okropne, ile plastiku i śmieci jest na plaży. Zbieraliśmy tony śmieci podczas każdego spaceru. Wokół jest mnóstwo koszy na śmieci – przybitych do palm, więc to czyste lenistwo. To oczywiście nie wina hotelu, ale okolica byłaby o wiele bardziej atrakcyjna, gdyby ludzie starali się wyrzucać śmieci.
Ośrodek jest bardzo dogodnie położony, blisko wszystkiego. Na terenie ośrodka znajduje się sklep nurkowy, idealny dla nurków. Personel ośrodka jest niezwykle gościnny i oferuje doskonałą obsługę. Codziennie oferujemy wiele bezpłatnych atrakcji, w tym spacer po ogniu, ceremonię kava i karmienie ryb. Wycieczki można zarezerwować w punkcie rezerwacji wycieczek w recepcji. Gorąco polecamy to miejsce osobom poszukującym nurkowania i innych aktywności na świeżym powietrzu.
각 room은 깨끗함
전용 풀장도 있음
단, 자체식당의 셰프가 형편없음.(인도계 젊은 친군데,,솜씨가 영 아님.)
주인장은 불친절하나 직원들은 친철.
가능한 2층 room을 사용할 것.(더 깨끗하고,,)
공항~호텔 Taxi비는 10피지달러
택시대절하면 시간당 30피지달러(택시로 1.5시간 걸리는 해변휴양시설 <Yatule> resort & spa는 그런대로~~.
(단, 25년4월 현재 진입로가 공사 중)-차량통행은 가능)
Hotel był czysty, a basen tuż przed naszym pokojem fantastyczny. Śniadanie w formie bufetu było obfite, z lokalnymi potrawami i klasykami, takimi jak jajecznica i kiełbaski. Przybyliśmy do Nadi o 4:30 czasu lokalnego i pojechaliśmy autobusem do hotelu, docierając tam około 8:00 lub 9:00. Chociaż zameldowanie było zaplanowane na 14:00, personel recepcji poinformował nas, że możemy się już zameldować, więc mogliśmy wejść do hotelu, mimo że była wczesna pora. Obsługa była doskonała. Udogodnienia takie jak szczoteczki do zębów i kremy nawilżające nie były zapewnione. Hotel znajduje się w Lautoce, z dala od atrakcji turystycznych, ale nie miał innych negatywnych aspektów. Widok z hotelu i wszystko inne było fantastyczne.
This is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years.
Negatives
- had aircon issues and slept without aircon, they moved us rooms to fix this
- had a leak above our shower in both tooms
- fridge was broken in both rooms
- lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained.
- lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either
- aircon in rooms is very loud
- internet access drops out constantly
- we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads
- food menus in the room are dirty and falling apart
Positives
- most of the staff is really friendly
- adults only pool is calm and quiet
- good assortment of activities and things to do in the hotel
- staff is mostly helpful when you need things
We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.
Spędziłem tu dwie noce w pokoju wieloosobowym, domku nr 1. Miałem górne łóżko i nie było poręczy, więc obawiałem się, że wypadnę. Poza tym w pokoju nie było żadnych korków - tylko jeden na zewnątrz w łazience. Najwyraźniej inne domki wieloosobowe mają jednak korki i poręcze.
Jedzenie jest tylko o określonych porach, ale ceny są dość rozsądne! Jednego wieczoru na kolację jadłem zupę grochową (5/5!), a następnego dnia wegetariańskie curry (3/5), a na lunch wegetariańskiego burgera (4,5/5). Bezpłatne śniadanie było dość podstawowe, ale wystarczająco dobre! Dostępne było mleko sojowe i migdałowe.
W pobliżu znajduje się uroczy sklep/kawiarnia etyczna, która jest bardzo przyjemna, ale poza tym nie sądzę, żeby w odległości spaceru było wiele innych sklepów.
Ośrodek oferuje codzienne zajęcia, w których można wziąć udział, co jest bonusem!! Basen również był bardzo ładny, a plaża jest świetna do nurkowania z rurką!
Moją ulubioną częścią domku na plaży był prysznic w łazience przy akademiku/domku. To był zewnętrzny obszar, ale odosobniony, a ciśnienie wody pod prysznicem było niesamowite!! I przyjemnie ciepła woda. Jednak sama toaleta śmierdziała dość mocno i nie odważyłem się do niej podejść.
The location was excellent, and the cleanliness was great however I did see the white sheets were not as clean at all. I advised the staff to clean my room when I came back to the room I could see that they only made the bed but the same dirty sheets were used they did not even change the sheets so that was very disappointing. What also was disappointing, I ordered a Veg Pasta on one of my nights for dinner and within 5 mins I called upon the staff to advise that the Veg Pasta was not great at all however no apology or acknowledgement was made. They didn't even offer to make another dish for me or compensate another dish for me instead they charged me the whole amount which I paid for. So that was disappointing. The rest of the stay was great no issues
Great location as base on the Coral Coast. Express bus from Nadi airport will drop you off literally out front. Front desk staff and manager were outstanding. Super friendly and accommodating to any request. Nice pool with cabana in enclosed courtyard. Nice Fijian Indian fusion restaurant in the same building. Also pizza place that we did not try. Walking distance to many restaurants along the beach.
Dobry
Oceny: 28
7,9/10
Cena od
86 USD
za noc
Sprawdź dostępność
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8.2/10
Very Good
EEmanuel ChowWe stayed with Hilton Fiji for our Christmas celebration . We were welcomed with good room service, Christmas cookies, surrounded by nice restaurants and water sport. Awesome live music is played at the restaurant during the weekend night when we were there.
Llp_948Overall, the hotel is beautiful and offers a very pleasant setting. The facilities are well maintained, and the atmosphere is relaxing. A special mention to the staff, who are always present, smiling, and genuinely willing to help at any time, their service is definitely a strong point of this hotel.
However, there was a significant issue regarding the room booking. I had reserved a room with an ocean view, and the photos clearly showed this. Upon arrival, I was assigned a room set far back, with no real ocean view. After speaking with reception, I was told that the photos were inaccurate and that the issue came from Trip. Regardless of whether this is the responsibility of the platform or the hotel, this situation is simply not professional and creates unnecessary disappointment.
For those specifically looking for a nice ocean view, this may not be the right place. The water itself is not particularly appealing, as it appears green and not very clear.
Access to the hotel is quite unique, as you need to take a small boat (about one minute) to cross from one side to the other, which can be a nice experience but may not suit everyone.
Lastly, if your room is located far from the reception area, you will need to rely on golf car to get around the property. Unfortunately, these are not always readily available, which can be inconvenient.
In summary, the hotel has great potential thanks to its setting and excellent staff, but some aspects, especially booking accuracy and logistics could be significantly improved.
GGuest UserThe rooms are tastefully decorated and well-equipped, and the views are absolutely perfect. The restaurant quality is also good, and watching the sunset at the fish bar was a fantastic experience. The staff are all incredibly well-trained, enthusiastic, and professional—it's not just a few individuals, but every single employee is welcoming and ready to assist with anything you need. Marriott's hotel training really shines through here. If I had to nitpick, the hotel sofas are a bit dated and starting to yellow slightly, and while the bed sheets are clean, they also show a bit of age with a slight yellowish tint. On a positive note, the bed and pillows were incredibly comfortable; I rarely sleep this well in a hotel. This is definitely a highly recommended top-tier hotel in Fiji.
GGuest UserWished we’d stayed longer! We used as a quick 1 night stay before departing for an island stay ferry. However after staying here, we’d recommend staying here and doing day trips to islands. Great location only 10 mins coach journey to the ferry port.
One of the best breakfast selections we’ve had anywhere in the world - variety & freshness. Fantastic spacious & clean room, loved that specially filtered meant tap water was available, and the free reusable drinks bottle was a nice touch.
Didn’t get to use the pool in such a short time, but it looked lovely. Would highly recommend!
GGuest UserWe stayed at Club Fiji for our entire 5-day visit, and after exploring the area during our stay, we believe it was the best choice in Nadi. Why did we love it?
The location is fantastic — right on the beach (we stayed in a beachfront bure), close to the airport but without any airplane noise. There’s a convenient free shuttle to many activities like the Vau Contemporary Dance performance or a Denarau snorkel cruise, and a taxi to Nadi town costs about 10 FJD.
Our beachfront bure was newly renovated, clean, and had everything we needed — not fancy but comfortable. The beds were made regularly if we weren’t in the room when housekeeping came by.
The grounds are stunning, with beautifully kept gardens and loads of chill-out spots — beach beds under umbrellas, hammocks on palm trees, two pools, and lovely spaces to eat or have a drink.
The service was very personal, with staff always checking if we needed anything. They even have a travel expert on-site to help plan your activities and bookings.
Entertainment happens most nights, ranging from the unique way dinners are served (like Korean grills or beach BBQs) to concerts and local celebrations.
Food-wise, the buffet breakfast is simple but adequate since there are few other options nearby; the à la carte dinner menu is decent, but the special grills are outstanding.
We really loved the authentic Fijian atmosphere here, which felt very different from the typical all-inclusive resorts—it had a feeling you couldn’t find just anywhere in the world.
JJeshminI recently visited Smugglers Hotel and had a mixed experience that I believe management should take seriously for the safety and comfort of their guests.
One of my main concerns is the lack of clear separation between smoking and non-smoking areas. While I was seated in the dining area having lunch, cigarette smoke drifted into the space, which triggered an asthma attack. This was a distressing and avoidable situation. I strongly recommend that the hotel either designates a smoking area at least 10 meters away from dining and common areas or ensures that smoking sections are completely separate and well-ventilated to prevent exposure to non-smoking guests.
Additionally, it would be beneficial for staff to have basic first aid training, including CPR. In situations like mine, having trained personnel on-site could make a significant difference in responding quickly and effectively to health emergencies.
I hope management takes these suggestions seriously and implements improvements to create a safer and more comfortable environment for all guests.
GGuest UserThis is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years.
Negatives
- had aircon issues and slept without aircon, they moved us rooms to fix this
- had a leak above our shower in both tooms
- fridge was broken in both rooms
- lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained.
- lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either
- aircon in rooms is very loud
- internet access drops out constantly
- we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads
- food menus in the room are dirty and falling apart
Positives
- most of the staff is really friendly
- adults only pool is calm and quiet
- good assortment of activities and things to do in the hotel
- staff is mostly helpful when you need things
We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.
DDeLCaiEnjoyable stay with standout staff… just a few areas to improve
Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome.
A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room.
That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages!
Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.
GGuest UserNo major issues with the stay, and the staff were genuinely lovely and helpful. However, the hotel itself has clearly seen better days, and the aging infrastructure is starting to show.
What was most disappointing is that the small details that usually make Mercure a reliable, universal brand were consistently letting us down. For example:
Pillows were clean but desperately need replacing — one was purely decorative, and the other was so hard it could have doubled as a car jack.
Door handle and its protective plate were loose.
Broken light bulbs in both the corridor and the room.
Towel rack barely hanging on.
Fresh paint stains visible everywhere, including on furniture.
Anti-slip mats in common areas (especially the breakfast area) were dirty.
Hedges around the pool were untrimmed.
Small rubbish and paper left around the pool garden and not cleaned up.
Room service trays left in the corridor for over 12 hours.
Arrival porch not properly cleaned.
Individually these are minor issues, but together they create a strong negative impression. The hotel is showing its age, and it feels like management isn’t doing regular checks to maintain the expected standard.
Small things matter — and unfortunately, they added up.
GGuest UserI stayed here for two nights in a dorm, lodge 1. I had a top bunk and there wasn’t a railing so I was pretty worried about falling out. Also there weren’t any plugs inside the room - only one outside in the washroom area. Apparently the other dorm lodges do have plugs and railings though.
Food is only at set times but was pretty reasonably priced! I had the split pea soup for dinner one night (5/5!) and a veggie curry the following (3/5) and a veggie burger for lunch (4.5/5). Complimentary breakfast was pretty basic but good enough! They had soy and almond milk available.
There is a cute ethical shop/cafe nearby which is so nice but other than that I don’t think there’s much else within walking distance in terms of shops.
The resort had daily activities to get involved with which is a bonus!! The pool was also very nice and the beach is great for snorkelling!
My favourite part of the beach house was the shower in the washroom area attached to the dorm/lodge. It was an outside area but secluded and the shower pressure was insane!! And nice warm water. However, the toilet itself smelt pretty bad and I didn’t dare go near it.
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