Hotele z: bar w Gunma Prefecture, Japan

„We stayed for three nights during the Obon holiday this summer. Both the owner and the manager were incredibly kind, and thanks to them, we had a very comfortable stay. We opted for the breakfast and dinner plan, and I was a little worried if our two elementary school children would find anything they liked, but we decided to make it an experience. As it turned out, they managed to eat quite a few things. Coincidentally, there was a flute performance on one of the days, and enjoying our meal with the beautiful music was absolutely delightful! In the summer, there's a shaved ice service in the lounge. Our kids would stop by after dinner or after their onsen bath, and eat shaved ice at the counter like regulars. The onsen (hot spring) varied between lukewarm and hot. When I asked the owner, he explained that the temperature of the spring water changes daily, so it's not a fixed temperature. Sometimes you expect it to be hot and it's lukewarm, or you think it'll be lukewarm and it's hot – you really couldn't predict it! (laughs) In terms of location, the hotel was very convenient for our travel plans, with canyoning, rafting, Mogura Station, and michi-no-eki (roadside stations) all nearby. The photo shows the shelf visible from the counter seats. It's full of the owner's favorite alcoholic beverages (laughs). He's apparently happy to chat if you'd like company, so why not say hello? ^_^ On the evening of the third day, we booked the table tennis table and enjoyed a family game after dinner. Playing table tennis in yukata was a lot of fun for the whole family! They also have karaoke, apparently! (laughs) We saw some reviews mentioning communication issues with foreign staff, but they used their phones to communicate, and they were always quick to respond, so it wasn't an issue for us at all. It's a place we'd love to visit again if we have the chance. We really enjoyed our three-night stay in a clean room. Thank you so much for everything!”

„Service : shuttle bus pick up provided at Karuizawa station a plus point ( reservation needed ) Breakfast was a buffet with sumptuous choices , dinner was a semi buffet with drink free flow Onsen is impeccable , private Onsens are available to use free of charge depending on the availability. Location : shuttle bus provided to town and station area with time slots Very serene atmosphere and beautiful landscape Staffs were helpful and friendly Room size is just perfect for 2”

„I stayed at this onsen hostel and had a pleasant experience. The location is excellent—very convenient for exploring the area. The staff spoke English, which made communication smooth, and the place had a nice mix of Japanese and Western atmosphere. Everything was clean and comfortable. That said, I was hoping for a more traditional, authentic onsen experience. Still, it’s a great option for travelers looking for comfort and accessibility.”

„位置距離温泉石板街比較遠，位置在半山的，但服務員有禮，我哋一到門口泊車已經出來迎接，仲帶埋上房啊！check out 也一直等我地上車開走因鞠躬先返回酒店😅令我地想影下相也唔好意思啊”

„母の喜寿のお祝いに利用させて頂きました。 お宿に入る前の外観から感動の連続です。 清潔感と癒しの和の雰囲気にあふれています。 お忙しかったのか受付までの時間が長かった様に感じましたがwelcome drinkで癒されました。 6階のお部屋へ行くには長い廊下、電動カート、ゴンドラ、階段があり77歳の母には辛そうでしたが、お風呂へ行く下りの時には既に楽しんでいて「慣れると気にならないね、でも1人では迷子だわぁ」と言いながらお散歩気分で歩いてくれました。 お料理も一つ一つこだわっていて味付けもちょうど良く母も喜んで楽しめました。男性陣のご飯のおかわりも対応してくれて、とにかく白ご飯から美味しいんです！ 食事に担当してくださった方の対応は素晴らしくお仕事という印象が無く心の豊かさを感じさせる心のこもったご対応にいっそう食事が美味しく楽しくなりました。 母の喜寿のお祝いのために紫のチャンチャンコまで用意して下さって、「喜寿のお祝いです」と伝えていなかったはずなのですがネット注文サービスのケーキのメッセージに「祝喜寿77」とした事でお気付きになりご用意してくださったのだと思います！凄い気配りですよね！ 一緒に行った兄弟たちも口を揃えて「また来たい！」と言ってくれて、何より母が始終笑顔で喜んでくれて、本当に川場温泉 悠湯里庵にして良かったと思いました。 心に残る素晴らしいお時間をご用意して頂き、心から感謝申し上げます。 ありがとうございました。”

„丁寧な接客対応でした。”

„一泊二食的酒店，在草津來講是非常大型的酒店，前台有會説中文的台胞，早晚餐是自助餐，食物選擇非常多，訂的是帶私湯的房間，房間不大，一家三口人住有點擠。門口就有7-11和一個超市，走去湯畑很近，酒店也有班車接送，不過最早的班次是15:00。酒店的行政酒廊有小糕點，15:00-17:30期間可以去吃吃東西喝喝飲料，也有專屬的泡湯區，有免費的起泡酒喝，訂有私湯的房間會贈送酒廊和專屬泡湯區使用權限，否則要收費。”

„A pretty decent Onsen. Just that the staff couldn’t speak much English and we had a hard time trying to understand the dinner flow. And the amenities at the onsen bath are quite limited.”

„群馬の人はとても丁寧な接客で人と人のつながりをいい意味で体感できた。とても温かいスタッフと共に清掃の行き届いた施設はとても過ごし良かったです。 利根川に隣接したホテルでとても川の音にも癒されました。 ビュッフェのクウォリティーも高く温泉も朝と夜で入れ替わり文句なしの宿でした！”

„It’s a perfect getaway from the city. The outdoor onsen was one of my favourite. The best part of this trip. The room was spotless and the staffs were very nice.”