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Check-in was a breeze, and I found the hotel to be very conveniently located near public transportation. Overall, the atmosphere was quite pleasant, and the other guests were very respectful. Both the facilities and amenities were pretty satisfying. If you're a solo traveler looking for a happy and comfortable stay, this place is a great option.

Room is spacious, Excellent breakfast spread — definitely a must-try if you’re staying here, especially since there aren’t many breakfast options nearby in the morning. Most shops only open after 10am. Step outside and you’ll see beautiful views of the bridge and river, though the hotel isn’t close to the city center. Restaurant and shop choices are limited, but overall the stay is very comfortable.

Heel fijn hotel! Top locatie. Dicht bij veel leuke ontbijt tentjes en restaurantjes. Ook heel dichtbij bij veel bezienswaardigheden. Top!

From the moment I landed, I knew this stay would be special. I was collected from the airport in a luxury Jaguar , (completely free) and transported again at departure, including complimentary trips to and from the city centre. Actual VIP treatment from start to finish .... something I have never experienced anywhere else. Because my flights didn’t match standard hotel times, the team kindly allowed early check-in and late check-out at no extra cost, which took away all travel stress and made my stay even more comfortable. That flexibility meant everything to me. Every single staff member was amazingly warm, professional, and genuinely caring. Although I sadly didn’t manage to catch the names of the wonderful ladies at reception, they were absolutely incredible and deserve huge praise. Special mention to Tomas — such a professional, friendly, standout member of the team. I later found out his birthday was on Thursday 4th, and I wish I had the chance to say Happy Birthday before I left! The location is perfect — close to shops, cafés, and restaurants, making it easy to explore Porto while still enjoying a calm, comfortable stay. The room was immaculate — spotlessly clean, cosy, and beautifully prepared. And the amenities were next-level: Mini-bar, tea and coffee station with kettle, plush slippers, bathrobe, bottled water......everything thoughtfully provided. I was welcomed with a welcome drink on arrival, and a fresh fruit tray waiting in my room. Nothing felt standard, everything felt intentional. What truly sets this hotel apart is the attention to detail. There is a clear sense of care, love, and purpose in every interaction and every small touch. You’re not treated like just another guest , you are genuinely looked after. I honestly cannot fault a single thing about this stay. Hotel Jaguar Porto combines luxury service with real warmth and heart, a rare find. If you’re heading to Porto and looking for an experience that goes far beyond accommodation, this is THE hotel to book. 100% recommended. I will absolutely be back. ✨👏

The room is very nice and clean. The staff is friendly and helpful. It's easy to walk to the city center. My husband and I are very satisfied with the Renaissance Porto Lapa Hotel.

We were given a nice, clean room on an upper floor with a pretty view. The bathroom was on the right through a sliding door when you entered the room. It was spacious with a shower and a bathtub. Good breakfast! The roasted tomatoes were superb and it should be a dish available every morning at the buffet.

The least you expect from a five star hotel was a good service and cleanlinless. We stayed here for 5 nights and they did not change our bedsheet even though it was written that they will change it every 3 days, no refill of water, no refill of tissues and coffee and tea we had to request it. There’s a small cockroach in the bathtub. At the front desk they don’t even greet you whenever you passby I am not being entitled that I should be greeted I just compare it to other hotel where they always smile. It’s hard to call the front desk sometimes it will take 5 minutes.  On the positive side the food in the restaurant was really good and the drinks at the bar those who are working there was really nice and attentive too. I’d like to commend also Fabrizio who always smile and who helps us with our luggage when we check in and check out.

We had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay. One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep. Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience. Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel. The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal. Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!

The hotel is about 2.3 kilometers from the Old Town attractions, a 27-minute walk. It's walkable, but a taxi is recommended if you're tired. There's a market in the same building, which is convenient, and a large shopping mall is also very close by. There's a Decathlon store, which is great for buying sports equipment.

The hotel is located right by City Hall, with a metro station directly outside. It's just over 300 meters from Porto Sao Bento train station, and all the attractions in the Old Town are within walking distance. There are various restaurants nearby, making it incredibly convenient. All the hotel staff, from the front desk to the breakfast restaurant and housekeepers, were warm and proactive. The room was a bit small, though.