Hotele z: bar w Virginia, United States

Just passing through on the way South. Went to service desk, they were extremely polite and courteous, so kudos for that. Then they hit me woth the price tag of $159 for the night. ”NO WAY” is all I thought, so I went online and found a booking here on Trip.com for $102. I jumped on it. I was tired, hot, and a little aggravated from the trip, so the price on Trip.com was a relief. I started looking around and thats when I realized that the amenities all cost. They had complimetary coffee, so YaY! Got up to the room, it was clean. Unloaded for the night, and it was finally showertime! I do my thing, get into the shower, which was a handicapped shower. It had a chair and a detachable showerhead for those hard to reach places. Well, this is where the problems started. This showerhead was supposed to be able to be locked into position on the pole provided, you k ow, for people that can stand. Well, the damn thing didnt lock. Nope, it stayed at crotch level, and so I was forced to use the detachable showerhead. Whatever, a shower is a shower, and boy, this shower was GREAT! Then, after my shower, I discovered that they must have wanted me to take a bath afterwards. This is because the entire bathroom floor was flooded from my shower water, and the floor was definitely not graded towards the drain, so to clean it up, one would either need a wet/dry shop-vac or a squeegee, and wouldnt you know it, I left both of mine back North, hundreds of miles away! I ended up using the towels to basically squeegee the water to the drain and get the floor cleaned up. I wasnt aware they kept their guests on the housekeeping payroll! My partner was unable to shower cause it would have caused another mess. So, besides the fact that if they could have charged for tap water and air, they would have, and the pool waiting for me after my shower, I had a really good stay. The bed was so comfortable I had trouble getting out of it in the morning, and the complimentary coffee turned out to be fresh. The staff understood my concerns and were extremely friendly about providing their information for when I contacted trip.com for my refund. 6.5/10

I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly. The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am! The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what? The Wifi in the room is not free unless you are a Bonvoy member. There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out. The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty. We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying. This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality. Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!

Horrible stiff bed. Food ok

Stayed at Holiday Inn National Airport / Crystal City during my Washington DC trip and had a genuinely great experience. The location is a big plus — very convenient for Reagan National Airport and easy access into central DC. Getting around was straightforward, whether by Metro or quick Uber rides. The room was clean, comfortable, and well-maintained. Nothing overly fancy, but exactly what you want after a long day of sightseeing — a reliable, quiet place to rest. Housekeeping was consistent and everything felt well looked after. Service stood out the most. Staff were friendly and helpful throughout the stay, from check-in to daily interactions. Small touches like offering breakfast vouchers and being responsive made a difference. Breakfast itself was solid — good variety and a convenient way to start the day without needing to head out immediately. Overall, this hotel offers excellent value for money in the DC area. It’s not a luxury stay, but it delivers very well on comfort, convenience, and service. I’d definitely stay here again for a future visit.

Rooms are great, with great views, and they offer a fantastic free Château Press service that takes you to the local Metro station which helps a lot when travelling around the heart of Washington city. Only downside I saw was that they didn’t have anybody wash, anybody lotion and unfortunately after coming back on my second day the room only seemed to be half tidy, which isn’t anything to be annoyed about, but for the price that I have paid, I was expecting a slightly better service.

I parked for two nights, and the parking fee bill provided by the front desk showed 93.28. In the end, I found that my credit card was charged 100 US dollars. I don’t know why? The front desk didn’t have any explanation or explanation.

I was taking a shower and grabbed a towel these onject were inside the towel folded up. When I told the lady downstairs named Amanda she apologized and gave us immediately 25% off but we have to call *********** to have them call us about the discount. It was sharp object and one of us could of cut ourselves on that sharp object. About that the service and free food was excellent

There is a shuttle bus to the airport. When you check in, you can reserve the next day's boarding time. The room is spacious and clean, no water, but you can buy drinks on the first floor. There is a water purifier in the corridor where you can get ice and there is a microwave in the room.

As a family with two kids, we chose the double room, and the two 1.8-meter beds were super comfortable. We could even see planes taking off from our room, yet there was absolutely no noise. The room was well-equipped with kitchenware and utensils, perfect for reheating any takeout. The hotel provides a shuttle service to the airport and metro station twice an hour, which was incredibly convenient for us since we planned to use the metro the next day! In the lobby, they also offered iced orange water, cucumber water, and small cookies, so we could always refuel right after getting back to the hotel. The front desk staff were warm and friendly. Although the underground parking has a fee, electric vehicle charging is free! I'll definitely choose this hotel again next time I visit Washington.

My family & I recently stayed at this property, and the service was awesome!! We would definitely book here again!! To speak on why we would...One of the elevators was out of order, which is beyond their control, so to make the unpleasant situation pleasant; guests were provided with snacks and soda in the lobby while we waited for the elevator ... in addition to this dilemma, the water lines had to be tested, and the hotel was without water pressure for a little while; with that being said, guest were informed arrangements had been made so that we could use the neighboring hotel .... all the staff was extremely nice and I especially appreciated the security of ID check before a room key was given ... because there wasn't a hot-tub, I will give this hotel a 9/10 ... Wonderful booking