Hotele z: breakfast w North Rhine-Westphalia, Germany

This hotel is really good. Maybe it's because the hotels I stayed at in Paris were too small, but arriving in Germany, this hotel was spacious and very clean. Although the facilities are a bit old, they are well-maintained. The breakfast was also decent, and the staff always gave me bottled mineral water. The owner seems to be Chinese and was very friendly. It was a really great experience, and I'd recommend it to my friends.

The front desk staff were incredibly friendly and always greeted us with a smile. They were very welcoming and helpful. The hotel environment is lovely, situated right by the Rhine River, and has a strong artistic vibe indoors, with art pieces even in the rooms. The Chocolate Museum is right across the street, and there's a bus stop conveniently located outside. While it's a little further from Cologne Central Station, it feels much quieter and less noisy. The rooms are spacious, modern, and soundproof. I would definitely choose this hotel again for my next visit. Highly recommended!

The hotel was clean and tidy, a classic German budget hotel. The front desk service was excellent, and the breakfast was good. Parking was free, and having a supermarket right next to the hotel was very convenient. Definitely a worthwhile choice when visiting Cologne!

Excellent room, service, breakfast and location. Go ahead, fabulous choice in accommodation. Cannot believe how spacious this hotel was compared to the Marriott hotels I stayed in previously.

My children wanted to have chocolate on Easter morning.My kids really wanted it, so I asked a male room cleaner for an Easter rabit chocolate, but I don't know the name. After wait a few minutes and then he got me one. he was so kind and thankful, but I couldn't tip him because i didn't have the cash. Please pass this massage on to him. Thank you very much.

This is a great hotel with new facilities, perfect for exhibitions and tourism. It's definitely worth choosing, especially given its excellent location close to both the train station and the exhibition hall. The hotel also has a cafe, ideal for chatting with friends or business associates.

We stayed at this hotel for two nights, and unfortunately, our experience was quite disappointing. On the first day, the air conditioner in our room was not working. We reported the issue to the reception in the evening, but were told that there were no available rooms. What was more concerning than the problem itself was the indifferent attitude of the reception staff. They showed no empathy, did not apologize, and simply stated that housekeeping had not reported the issue, asking us what they could do. To ensure the issue would be addressed, I personally reminded them again and provided our room number. I’m glad I did, because it later became clear that no record of our complaint had been made. That evening, assuming the issue had been resolved, we returned to our room only to find that the air conditioner was still not working. When we reported it again, we received the same standard response: “There are no available rooms.” It felt repetitive and unhelpful, as if no real effort was being made to resolve the situation. Since it was already late and our last night, we had little choice. Fortunately, a staff member named Fadi from the bar came to assist us. He checked the electrical panel, reset the fuses, and managed to get the air conditioner working. I would like to sincerely thank him for his initiative and helpfulness. Unlike the reception staff, he also proactively suggested a room change if needed. Additionally, as we were leaving the hotel, we met Ms. Derya from the reception. We explained the situation to her, and she kindly apologized for what had happened. I would like to thank her as well for her understanding and professional attitude. In summary, this hotel leaves guests to handle issues on their own unless they happen to encounter a helpful staff member. The experience feels inconsistent and unreliable, which is not what one expects from a hotel stay.

Very conveniently situated next to the train station and the main street. Rooms are clean and practical, breakfast is pretty good. We stayed with our 2 year old, which came for free. We had to bring our own travel cot but the room was specious enough to put the cot.

The service was tip top from the check-in till the end. The service of Lucas and Hedric was attentive, meticulous and very helpful to my needs. I was exhausted and jet lag due to the trade show business plus it was my first time staying in the city centre. So rhe clean room and warm sincere treatment from the staff brightened me up. I appreciate the lovely loft room view of the city and also the great roof top bar. Thank u.

We come to this hotel every year, and we can see the facilities in the room degrading. The were fine around 2016 to 2019, after covid lock down, when we were back in 2023, still good, and 2024, fine. Till this year, 2025, the toilet flush is half broke, shower head is not in good condition. Breakfast service is shrank, no more take away coffee cups.