Hotele z: breakfast w Catalonia, Spain

On arrival the holiday centre was as photographed on the website, fresh, bright, airy and modernised. Apartments are spacious with 2 wide single beds pushed together in the main room which leads off on to an exceptionally generous size balcony. Plenty of room for kids to play, loungers and table and chairs etc. the bed in the hallway (pull down from wall) was comfy and great for my 9 year old son. The livingroom couches were also single beds and of good quality and wide enough, seem some very slim, thin ones before - these were very comfy although never slept in by us as my daughter had a cot.  Check in and out was seamless but be aware a deposit is taken (around £10 per night and given back at end of apartment is left satisfactory) so factor this in to your spends needed initially.  The thing that stood out for us as a family was the lovely man and his assistants who ran the kids club, entertainment, pool games and really engaged with the children despite his obviously long days. They are a credit to the hotel and I don’t think it would attract as many families if this small but important team weren’t on board - my son Jacob loved kids club and made some great friends for the week. Now is still recommend this hotel with given some recommendations to change things. The hotel caters to very large, roudy crowds of preteens/teens on school holiday stays. They are chaotic and woke our toddler several times, running through corridors screaming, taking up lift where pushchairs and wheelchair users should have priority and teens/groups managed more carefully as they would be if from anywhere else. Called to reception to complain and inform but was pretty much brushed off as they’re excited. Just not great for the rest of us also wanting to enjoy our apartment, sleep and have children. We waited an incredibly long time with 20-30 teens in front of us. I called down to reception one evening as they were shouting, banging and screaming in the halls. Some hotels do not cater to exceptionally large groups for this reason, especially when catering to family holidays also - I’d only stay again if I knew there was no large groups such as this booked to stay. We only ate breakfast the last morning as we preferred to go out to dinners etc as a social thing in the evenings with the children as we don’t drink alcohol much when have young children with us. Food was as expected in hotels, nothing bad to note and plenty of options which are the norm.  If you like quiet this hotel might not be for you. Po. Kew is loud due to entertainment although this didn’t bother us with it stopping at 11pm but the ‘quieter’ side facing out to the road/side was filled with already mentioned large groups of teens shouting back and forth to each other continually. Highly recommend checking if these school trips are on when booking if you like a quiet, relaxed family holiday (most of us do when we have young children). All in all the hotel is great location, good sized rooms and entertainment for much younger children but would be put off returning due to the issues mentioned.

Onix Fira seems like a junior hotel in that it has a great deal of potential, but consistently falls short and seems to be having some crisis of identity and growing pains as a hotel. TLDR: I would not stay here again at the rate I paid at booking. It is a decent hotel, but one should only pay $105-$120/night for what it offers. Here’s what’s going right for it: - very clean facilities and room - located across from a mall that also has a grocery store , which is great for grabbing anything you forgot to pack or raw veggies - a nice 2nd floor reading area - a nice rooftop terrace for doing yoga if you bring a mat I have 3 years of experience working for major brand hotels. Here’s where I think Onix Fira can stand to improve: - greeting guests at reception (did a guest have a long journey? Express curiosity, compassion and enthusiasm for the effort they’ve already made. No one wants to be on a 14 hour flight and be received by someone in a bad mood who looks like they have better things to do). - common sense fixes: a) put hooks on the bathroom doors so guests can hang wet towels, b) have a soap dish for your soap, c) the consequence of imitation stainless steel buttons for the toilet.. they leave fingerprint stains that look gross, d) have a blanket or bedspread available in the room and not just the top sheet even though it’s hot out, e) add hair dryers in bathroom, f) have a complimentary bottle of water ready for guests when they enter tthieir room, especially if it’s 90 degree weather in the summer. That’s humane. And no one charging $200/night+ has any business offering less - more pool lounge chairs during the summer - advertise with photos that don’t use a fishbowl lens, be honest that the pool is small - advertise honestly that one must climb 1.5 slights of stairs to reach pool. That’s an accessibility issue for disabled guests - have replenished towels available for guests - have the pool hours actually open during posted hours - offer activities for solo travelers to socialize; you have a whole beautiful 2nd floor level that could be a great space for games, wine tasting, a silly interaction of your choice. I never saw anyone use this space and activities could make the stay more worthwhile. - offer concierge services and recommendations - have a manager on duty available to talk to guests 7 days/week -consider different hallway lighting than red light; red light feels like a ******* Some specific stuff that went wrong in my stay: - key card for room stopped working after one night - power/electricity/AC went out 3x in one night - no one advertised there was construction in front of the hotel .. a total eyesore and noisy during weekdays - drunk guy wandering my floor thst no one stopped at reception and/or no one accompanied him to his room to make sure he wasn’t upsetting - no manager or person with decision making power was available to answer questions - no complimentary services offered for various inconveniences, not even empathy offered Hope things get better!

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Absolutely loved my stay there, the staff was so nice and welcoming. My room was small but I didn't need more space - the bed was double and very comfy and I had my own bathroom (pretty big in comparison) with lots of towels, fresh soap and tubes of showering gel (I travelled lightly so it was welcomed) so what else can one need. I loved the included breakfasts and the breakfast timeslot (from 8 to 12 - take notes all you other hotels out there!). There was a lot of variety for the price so IMO the food should satisfy most of the folks - I liked chorizo and cured ham, the wide selection of vegetables, the bread and croissants, and last but not least, the coffee was, pardon my expression, pretty damn good for a two star hotel. Tea was very ordinary in comparison but still okay. Having a kettle and a fridge in my room was super convenient. Wifi and tv quality was great. The walls aren't thick so when there's more guests it can get noisy - which didn't happen often to me but I can imagine how it can be during the high season - but that's a problem in most hotels all over the world. People are noisy animals, most of them. So if you are easily irritated etc consider taking & using earplugs, I guess. There were only two real downsides, let's say one and a half because only one was serious. My room was a bit too warm for my taste and when I realized that opening the window doesn't help, I tried using the air conditioning - which didn't work. I tried all the options, and the cooling mode made the room warmer instead of cooler. Which was a bummer. I didn't report that to the staff, since it wasn't a big issue for me at the moment - I spent most of my time outside the hotel anyway and came back at night when it was much cooler. But I can imagine it becoming a serious problem during the regular season in the summer or later in the spring. Air conditioning in a place like Tossa is essential, so yeah, better fix that ASAP, Turissa. Another thing, very minor this time, was that the cleaning lady who goes in to your room every day has a habit of straightening out the sheets on the bed every time. Yeah, like she did that every single day, lol. I mean I'm not that picky... Are you guys that picky (whoever reads this) ? Just leave it be and save yourself the work, lady, because you know it's gonna be a mess the next day, and the next, and the next - so it's like fighting windmills - unless your name is Donna Quixote, this is something uncalled for. But you know guys, if that's the only complaint one can make about the hotel, then you know Turissa is more than alright. Amiright or amiright guys;) Wish I could stay longer. PS: Oh and there's a pool for the guests, too. I didn't really have time to use (we were more excited dipping our toes in the sea anyway) it but I could watch it every day from the cantina when having my breakfast. Nice!

Our best stay in Spain. The staffs were all friendly. I only managed to catch a few people’s names like Anass, Raquel, Sebastian but everyone (front desk, concierge, housekeeping, breakfast staffs) in the hotel made us feel very welcome and comfortable. For example, Sebastian offered a pair of scissors without us even asking when he saw us repacking our luggage at the lobby. Everyday we went out and returned, everyone would greet us. We truly felt the warm welcome and friendliness of the Spanish through them. Very glad to book this hotel even though the hotel may be slightly more expensive than other hotels in Barcelona. Housekeeping seems to be done twice daily too (they will leave us chocolates on our bed every evening which is extremely sweet of them). Housekeeping team also sprayed fragrance on our little pillows which we brought with us on the trip (no other hotels have done so for us into past). One more thing to add is that the showers in the hotel are full glass so it lacks privacy. We did not know this beforehand but only upon our check in. Anass and team assisted us the next day to stick privacy film to make us more comfortable. A pity is that the Michelin starred restaurant located in the hotel is closed from Sunday to Tuesday, so we could not get to try it. The breakfast is the same every morning too but it was alright. We would definitely return to the hotel if we are in Barcelona again. Gracias Team Ohla Barcelona! 100/100

The room was exactly as shown on the booking page. What you see is what you get. Toiletries and disposable slippers were also provided. We arrived late on our first day and didn't have time to buy water, so the hotel gave us a bottle, which was very nice! We booked a standard double room, but it had a small balcony overlooking the pool and outdoor restaurant. The view was lovely. The security was also very good; nothing was lost during our several nights. We also noticed that the automatic door at the entrance was manually controlled by the front desk, so unauthorized people wouldn't be able to get in.

I recently stayed at Masd Mediterraneo Hotel Apartamentos Spa in Castelldefels, and overall, it was a fantastic experience. The location is ideal—right across from the beach, with beautiful sea views and a peaceful atmosphere that’s perfect for a relaxing getaway. The area feels safe and quiet but still offers good access to restaurants and shops within walking distance. The hotel itself is modern and well-maintained. I stayed in one of the apartments, which was spacious, clean, and equipped with a kitchenette—great for longer stays. The bed was very comfortable, and the balcony overlooking the sea was a highlight. The Wi-Fi worked reliably, and the air conditioning was effective and quiet.

The hotel is quite simple and the rooms are just for a 4-star hotel. It's true you're in the park almost. The hotel is very comfortable and very comfortable. The hotel is very comfortable and very comfortable.

The room itself was really good: clean, comfortable and spacious. However, my first impression of the stay and the stuff of the hotel was suboptimal, which coloured the whole experience.  I arrived at the hotel at about 1 p.m. First thing that surprised me was the fact that there were actually 2 hotels and only one of them had a check-in desk, to find which I had to ask around. When I finally arrived at the reception, I was second in line as there were some people checking out. While I was waiting a family (parents and a child) came in, and then one more group of travellers arrived. When the receptionist was done with the people who were before me, I asked to be checked in. In response, I got told that she was going to check the family in first. She wasn’t apologetic or nice about, she told me this as if that was what always happened and not that people got served in the order of their arrival. I am sure the family really appreciated what she’d done and I wouldn’t have minded either if that action was followed with acknowledgement of this not being okay and an offer of some services to recover their reputation. Not only had I not got an apology or anything like that but also I was again bypassed for registration as the receptionist decided to invite 5 people who came in later on to check them out. At that point me and other people in the line were quite baffled by the behaviour and understood that there was nothing fair about this interaction. After I was  finally checked in and went back to the other side of the street for my hotel, the room pleasantly surprised me. It was clean and had all the necessary amenities. However, I was a bit confused at first by the thing you need to do to get electricity. I was told by a friend that the system of inserting the key card into a specific slot in order to get electricity is now the norm, but this month I’ve been to 5 different hotels and all of them had different systems and none of them were this particular one, so I personally would’ve appreciated a heads up or an informative poster on the door. The only downside of the room that I found was that that side of the street was quite loud. It was much better with the windows closed, however, if you are a light sleeper, I recommend taking ear plugs.  The rest of the stay went pretty okay for me, but that first experience unfortunately is something I’ll never forget.  If you are travelling as a family, I would imagine this hotel would prioritise you over other guests any time, so maybe that’s just who they cater to. As a solo traveler, however, this was not what I was expecting.

The hotel is conveniently located, everything is within walking distance. The staff is friendly. It's important to note that the spa is an additional fee and is accessible to children over 14 (I don't remember exactly). But most importantly, it's not allowed with small children. I recommend it for a stopover; it's also suitable for walks.