Hotele z: Pools w Zanzibar West Region, Tanzania

„Un hôtel super accueillant. Avec un personnel très professionnel. Tout était nickel ,sauf que nous n'avions plus d'eau chaude le soir .Nous avons même croisé le président. A recommander..Leeci”

„Who has never been there,i I recommend to go and and enjoy . Good assistance”

„The hotel is beautiful. It is located at the heart of Stone town. If you like luxury than this hotel is for you. I’m definitely going to go back. The food and the friendly staff made my stay extra special.”

„Fabulous location. I enjoyed seeing all the curated old artifacts and reading up on the 500 year history of the place. The people were wonderful. The room was comfortable and quiet. The bathroom was modern and clean. I’d stay there again.”

„Zatrzymałem się w tym hotelu po przylocie i wylocie z Zanzibaru. Za pierwszym razem był to krótki i przyjemny pobyt. Niestety, podczas mojego drugiego pobytu zostałem przeniesiony do pokoju nr 301, który jest duży i ma widok na basen, ale wymaga natychmiastowego remontu, zwłaszcza łazienka. Jest to bardzo głośny pokój, ponieważ słychać dźwięki windy i pompy wodnej. Meble są luksusowe, ale stare i wymagają remontu. Lokalizacja jest doskonała, z widokiem na port, ale wejście do hotelu znajduje się przy dziurawej ulicy. Personel jest przyjazny i uprzejmy.”

„Very nice hotel. Conveniently located to all Stone Town attractions. If there are any issues the front desk manager will do her best to rectify the situation. My only issue unfixable was the food or maybe It was the water they refill for the rooms. I recommend be on side of caution and drink only bottled water. Don't eat anything uncooked (salads juices made with ice etc.) And you won't spend most of your time in bathrooms.”

„Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.”

„I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad”

„酒店位於石頭城裡，車子衹能開到外面停車場，有路牌指示，還算好找，從酒店走到海邊要五六分鐘。要吐槽的是酒店的早餐沒什麼吃的，餐廳在頂樓，望出去周邊都是簡陋低矮的民房，也看不到海，根本就沒有酒店宣傳照片裏那效果。説實話我就是看了酒店宣傳照片裏餐廳的美景而訂的。”

„Великолепное место расположения! Красивый интерьер. Отель находится напротив форда, в шаговой доступности от набережной. Тихий номер. Бассейн на крыше. Внимательный персонал, достойный завтрак. Единственное , что не понравилось , это запах в номере и проблемы с сантехникой. Но мы останавливались на 1 ночь, поэтому не огорчились.”