We were only here for one night but the location is perfect as it’s right at Kumamoto Station, so it couldn't be easier to get to, and having the Amu Plaza mall right there for shopping and food was so convenient.
Being on the higher floors, the views of the city are amazing. The rooms feel very modern and spacious, but the free onsen (public bath) was the best part. It was definitely a great way to relax at the end of the day. It was handy having convenience stores, restaurants and a mall just a few steps away.
Omg, to cansel another hotel and change booking to this was my best decision!
A had awesome view! I really enjoyed it during the late evening, check the photo.
Breakfast was so good, I never leave dinning area hungry. Lovely! In case the space is full, you can take it to your room. With that view, I wasn't against 😉
Other things like in every other Toyoko inn.
Service: English service was available, making communication smooth and clear. The front desk staff were professional.
Environment: The location is excellent. There's a bus stop right downstairs, it's easy to hail a taxi, and there are supermarkets, Kumamoto souvenir shops, restaurants, and convenience stores nearby – very convenient. There's also a pedestrian street in the vicinity, and the room offers a view of Kumamoto Castle.
Hygiene: Overall, it was good. Even when 'Do Not Disturb' was selected, fresh towels were still left hanging on the door. However, we found a pair of slippers under the bed that weren't ours, likely left by a previous guest.
Hotel Nikko Kumamoto maintains very high standard of service. Greeters were always smiling at the hotel lobby and lift area. We were lucky to get a Room with Castle view. Location was perfect, right opposite Tsuruya Departmental Store and beside Shimotori shopping srreet. Breakfast spread was excellent. Highly recommended!
Excellent stay at one station! First time and with it's perfect location it makes travelling around so convenient. Beside it it's Kumamoto Station and there is AMU Shopping mall just beside it. If you rented a car during your stay in Kumamoto, you may just park at the multi story carpark behind the hotel for just 1000 yen for 24hrs with multiple entries but you would have to head to hotel reception to get the coupon for it. Definitely a recommended stay in Kumamoto
Przyzwoity pokój i ładnie wyposażony;
Niesamowite miejsce na jedzenie, transport, zakupy, tramwaj. Dosłownie 7-11 na kroku drzwi.
Public bath was amazing, nawet z łazienką na zewnątrz;
Dostępny salon do pracy (po 3pm) i zapewnia napoje i dobre wifi;
Profesjonalna obsługa i postawa od hotelu.
Zostaniesz jeszcze 10/10
The location is good with restaurants and a very large market nearby.
It was disappointing that even though we stayed for 3 days, they only gave us water once.
Breakfast is also pretty good.
It is very clean as it is cleaned well every day.
I plan to use it again next time.
Center of Kumamoto city, about 15 minutes away from Kumamoto station via local tram.
Very convenient, very close to the shopping street with plenty of food options.
Hotel comes with public pools where we can soak and relax .
Room is spacious.
We booked the twin room, it’s spacious. Location is great, very near the shopping street. They provided more amenities such as body lotion etc on the front desk when check in, nice gesture. Breakfast is ok, japanese food, the coffee is good
Świetny
Oceny: 477
9,3/10
Cena od
167 AED
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące Breakfast w mieście Kumamoto Prefecture
Zobacz opinie gości na temat hoteli w: Kumamoto Prefecture
Zobacz wszystkie
8.4/10
Very Good
🛍️ The hotel is conveniently located just behind SAKURA MACHI Kumamoto and is a mere 10-minute walk from the main shopping street. It is also surrounded by tram stations, making travel easy and accessible. 🚙 Although the hotel does not have its own parking lot, it offers discounts at nearby parking facilities. I found it more convenient, however, to park at the lot directly in front of the hotel for 1,400 Yen per night, which is almost the same price as the hotel's discounted options. 🛌 The room size is typical for a Japanese hotel with two twin beds, but the bathroom is slightly larger than average. The only downside is that one of the beds is positioned too close to the window, meaning you'll sleep near the curtain, which is a bit dusty.
As the first stop of my birthday trip, I chose Aso. Having previously worked as a hotel management professional, I had high expectations for the hotel’s facilities and services. My stay at Kakuman Hotel, along with my traveling companions, was thoroughly enjoyable—from check-in to the overall amenities, everything exceeded our satisfaction. The staff we encountered were exceptionally friendly, whether at the front desk or in the restaurant. Additionally, experiencing hot springs for the first time left us feeling deeply relaxed. Thank you to Kakuman Hotel for adding color to my journey.🙏🏼 While every aspect was highly satisfying, there was a minor shortcoming: the majority of diners in the restaurant were Korean tourists. On my second night, a small incident occurred during dinner. The server assigned me a seat where only tableware and a departure-time notice were placed. After I retrieved my food, I found three Korean guests (two elderly individuals and a middle-aged man) preparing to sit there. I was confused whether I had taken the wrong seat or if there was another reason, so I asked the guests. Unexpectedly, the man loudly called over the female server who had arranged the seat and sharply questioned her in Japanese. The server later found me the correct seat, which was at the table adjacent to the three guests. I felt deeply sorry for the female server being unjustly scolded, and I also did not understand why the Korean man needed to accuse her in such a loud tone—I would have been happy to apologize for my misunderstanding. Regarding the above incident, I would like to offer a suggestion: the tables in the restaurant are each equipped with a bucket of tableware and wet wipes, but there are no numbers or markers to identify the assigned seats. Guests can only rely on placing their own items or memory to remember their seats. I believe I am not the only one who has encountered a similar issue, and the hotel may consider adding markers to each table to make it easier for guests to recognize their assigned seats.
Location of this hotel is good with close distance to nearby shopping malls and Kumamoto Castle. General cleanliness of the room is good except that the air filter of the inner ventilation system needs “deep” cleaning. Services of staff are good and I highly recommend for all of you looking for a value-for-money hotel in Kumamoto city centre.
Love this hotel. Location is fantastic. Just next to the Kumamoto train, tram and bus station. Booked the lifestyle room, with 2 double bed and a sofa bed for 3 adults and comes with access to 4th floor for unlimited liquor, soft drinks, juice, tea, nuts and instant noodles. However, orange juice ran out on 3rd day and dispenser dispense super diluted juice. Anyway small matter. Toilet area is big (comparing to Japan standard), with split toilet, bathroom, wash basin, wardrobe and change area. Interestingly with see-through bathroom door. However, you can lock the entire toilet access. Room is clean and bed is comfortable. Price is also reasonable.
Relaxing sanctuary hotel in a super location minutes away from JR Kumamoto. Well trained polite staff and courteous, gave a kumamoto kids kit for my kids! Free coffee, easy lift access to the mall, parked at the basement for 1000 jpy only per night.
I recently had a one-night stay at Grids premium Hotel Kumamoto, and my husband and I were very pleased with my experience. The staff member was incredibly kind and upgraded us to a twin double bed room. It was my first time sleeping in a four-foot bed, and both my husband and I had a wonderful night's sleep. The room was impeccably clean, and the breakfast buffet was delightful with nice options. The showers had excellent water pressure, making for a refreshing start to the day. If I could suggest one improvement, it would be to change the color of the slippers to light grey. The hotel's color scheme is primarily black, and I found it a bit challenging to locate my black slippers on the black carpet. Overall, it was a great value for a comfortable stay, and I would happily return!
Room was reasonably large. Free drinks 18:00 to 21:00. Large bath. Friendly staff. Try the hotel restaurant below ”Ryosai” for some sashimi (horse included)
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