Hotele z: breakfast w Okinawa Prefecture, Japan

I chose this because of the location which is perfect for my trip as I am taking A Line to Yoron the following day. The facility is clean, thanks to those maintaining it. How can I rate the service when it's just check in and there's even a machine? Check in process is straightforward. Trip.com should adjust their survey.

Exceptionally surprised by how beautiful the resort was. The entire property was well-maintained, peaceful, and even nicer than expected. The service was truly top-notch — the staff were consistently welcoming, attentive, and professional. One of the highlights was the complimentary lounge access, which offered free snacks and drinks. It was a really nice touch and made the stay feel even more relaxing. The ocean view from the resort was also stunning and added to the overall experience. The breakfast, lunch, and dinner options were surprisingly affordable considering the quality and variety. Everything felt thoughtfully prepared and well worth it. The pools were just as impressive — clean, spacious, and perfect for unwinding. Overall, a fantastic experience and I would absolutely stay here again.

The environment, location, and design are all pretty good. The only downside is that the pillows in the room aren't very comfortable. There's a shopping mall, restaurants, and convenience stores nearby, so it's quite convenient. It's also not too far from the train station; you can get there directly by taking the overhead bridge. The large public bath requires going nude, which I couldn't bring myself to do, so I didn't go.

Fuku-chan, Nicole and ２ cats, algae balls and boiled beans were gently welcomed, and the number of days of stay passed in no time. It is a very satisfying inn and recommended to everyone. The interior and exterior are very nice. I feel like 〜 I came to the resort. I used the parking lot for renting a car. The living room is clean and comfortable. The bed futon was very fluffy and I could sleep well. The area is very convenient location if you have a car rental. It is very close to Fusaki Beach and you can walk to the beach (passing the main building of Fusaki Beach Resort, especially no procedures). I had breakfast. The dishes that are particular about each ingredient and seasoning will heal your mind and body. We have never experienced it, but we can receive healing treatments and Yoga. It is an inn that I want to visit again.

Love the excellent location which is just 5 mins walk to Makishi Station and Kokusaidori Shopping street. There's family mart and Cargoes supermarket at L1 and linked to car park. The room is clean and consider spacious. We can choose either to make up room or change towels every day. It would be good if hotel can also provides shower cap. The staff are friendly and helpful. I think it deserves as a 4 stars hotel instead of 3 stars as it exceeded our expectations.

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

The service was excellent, and the hotel environment was fantastic! The breakfast and dinner were standard buffet style, with above-average quality. However, the staff at the small shops might need more training, as they were unhelpful and seemed clueless, which is not the standard of service expected from a top-tier hotel.

Location The hotel is conveniently situated on a side street just off the main road. It’s a quiet spot but offers easy access to nearby restaurants. Service Issues • Poor Communication: I arrived an hour before the 3:00 PM check-in time. While I understood that early check-in wasn't available, the staff directed me to a small, uncomfortable bench at entrance of restaurant to wait. It was pouring rain outside, and the seating was so poor I eventually chose to go out into the rain just to kill time. I later discovered a proper reception area with comfortable seating on the 11th floor—I wish the staff had directed me there instead of the hallway. • Misleading Incentives: The hotel provides an information card stating that guests receive a 1,000 credits for skipping room cleaning. I opted out twice during my first stay but never received the credit. When I returned for a second stay and inquired about it, the receptionist told me that since I had already checked out, there was ”no proof” the room wasn't cleaned no credit can be provided. It’s small, but the lack of accountability felt deceptive. Room Quality On a positive note, the rooms are very spacious, which made the physical stay quite comfortable

An absolutely delightful choice! The room was spacious, with a separate wet and dry area in the bathroom, a tatami zone, a sofa and coffee table, and a large balcony (which even had a patch of soil for planting!). The hotel's outdoor environment is fantastic, featuring a semi-indoor pool, an outdoor infinity pool, and a specially designated beach swimming area. It’s an amazing experience when the weather is good. Since we arrived just before a typhoon, we were lucky enough to book the last snorkeling trip before it hit (you're supposed to book by 4 PM the day before, but the staff probably offered it because all offshore activities were canceled for the next day). Snorkeling was 6000 JPY per person, and they provided masks, snorkels, fins, and life vests. However, they really didn't teach anything else [facepalm emoji]. But when the two guides came into the water to show the kids sea cucumbers and played underwater, hearing their hearty laughter, I quickly let it go. They probably assumed everyone knew how to do it naturally [dog head emoji]. The kids could stay on the floating board, so the safety factor was quite high. There were 7 of us in total for this session, which lasted from 1 PM to just before 2 PM. For beginners, it was a pretty good experience. The next day, due to the typhoon, all facilities except the semi-indoor pool were closed. We booked the limousine bus at the front desk; they helped us purchase tickets, which were cash-only. It goes directly from the hotel to Naha Bus Terminal or the airport, with departures around 9 AM and at 11:31 AM. It took about an hour to get back to the bus terminal, which was much faster than the OAS bus we took on arrival. Overall, extremely satisfied!

1. 🌅 **Ambiance & Location** (★★★☆☆) 📍 The hotel is situated along the coast of Yomitan Village, offering fantastic ocean views, perfect for watching sunsets and simply relaxing by the sea. ✔ All rooms are oceanfront with sea views, so you wake up to the ocean every day. ✘ As it's located in a resort area, it's a bit far from the city center and transportation hubs. You'll need to rent a car or arrange a shuttle for daily outings. ➡️ Ideal for a completely relaxing vacation; less suitable for travelers who primarily want to explore Naha city. --- 2. 🛏️ **Accommodation & Comfort** (★★★★★) ✨ Rooms are spacious and comfortable, with a minimalist yet warm design. The floor-to-ceiling windows offer excellent ocean views. ✨ Guests consistently praise the bedding, cleanliness, and the sea-view terrace. ✨ Rooms are well-equipped with amenities (Wi-Fi, refrigerator, household appliances, etc.). 📌 Guest ratings for 'comfort and cleanliness' are very high. --- 3. 🛎️ **Service Quality** (★★★★☆) ✔ Hoshino Resorts' signature attentive service means the reception and overall stay experience are generally well-received. ⚠ A very small number of guests noted a 'slight difference in room hospitality compared to other high-end Japanese ryokans.' ✔ Overall, the service remains at a high standard. --- 4. 🍽️ **Dining Experience** (★★★★☆) 🍴 The restaurant offers a diverse menu, blending local and international flavors, with themed dishes and unique experiences. 🍽️ Some guests felt the dining surpassed typical hotel offerings, but noted the prices were on the higher side. 🎯 Most guests gave positive reviews. --- 5. 🏊‍♀️ **Facilities & Additional Experiences** (★★★★★) 🌊 Highlights include the infinity pool, spa, beachfront cafe, and cultural activities. 💆‍♂️ Activities like spa treatments, horseback riding, and sunset cocktails make the vacation experience even more complete. ✔ Perfect for couples, families, or anyone looking for a truly relaxing getaway. --- 6. 🧭 **Recommended For** ✅ Those looking for a leisurely vacation, sea views, and relaxation. ✅ Family or couple getaways. 🇯🇵 Not suitable for: Travelers solely looking for convenient city exploration (requires transport arrangements).