The hotel staff were very nice. The room was soso. But the bathroom was dirty and they have flies and insects inside. Flying everywhere. Even though they said will get back to me but they didn't.
Moim jedynym rozczarowaniem było to, że nie zarezerwowałem dłuższego pobytu. Pierwotnie zarezerwowałem dwa inne hotele na 4 noce, zanim przeniosłem się tutaj na ostatnią noc w Bejrucie. Wszystkie były w prawie identycznych cenach, jednak różnica w standardach była ogromna. Hotel Napoleon był zdecydowanie najlepszy. Personel recepcji był najbardziej profesjonalny, uprzejmy, sprawny i najlepiej ubrany. Pokój był zdecydowanie największy, łącznie z łóżkiem, i miał więcej udogodnień oraz nowsze urządzenia. Łazienka wydawała się prawie nowa i była bardzo duża, a dodatkowym atutem był balkon na 8. piętrze. Nie mam żadnych zastrzeżeń, jedynymi mniej znaczącymi elementami były zepsuta suszarka do włosów, woda podgrzewała się około 5 minut, a Wi-Fi było trochę powolne. Jednak nawet pomimo tych drobnych niedogodności, był to zdecydowanie najlepszy hotel w Libanie za tę cenę i mogę go szczerze polecić wszystkim.
Wszystko byłoby w porządku, gdyby nie fakt, że w pustym hotelu, z hałaśliwymi klimatyzatorami na dziedzińcu i studnią na parterze, nie dostaliby pokoju od ściany do ściany. To tak, jakby celowo żądali dodatkowych pieniędzy. Lokalizacja jest w porządku, ale ulica jest pełna żebraków i niekończących się korków, gdzie nawet taksówkarze nie chcą jeździć.
The hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
Zobacz wszystkie hotele oferujące breakfast w mieście Beirut Governorate
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8.2/10
Very Good
GGuest UserWe stayed there for one night. It's a apartment/hotel. The room was a decent size without the kitchenette area. Super clean, friendly and helpful staff as a usual Lebanese hospitality.
It's located right in front of Falamanki and Bay Rock restaurant. The location is perfect and close to a lot of place, it takes 12 minutes walk to Hamra Street.
AAyaoxyThe hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
GGuest UserMy only dissapointment was that I didn't book longer. Originally I booked two other hotels for 4 nights before moving here for my final night in Beirut. All were almost equally priced, however, the difference in standards was vast. Napoleon hotel was by far the best. The reception staff were the most professional, well-mannered, efficient and best dressed. The room was the largest by far, including the bed, and had more amenities and newer appliances. The bathroom seemed almost new and was very large, and a bonus addition was the 8th floor balcony. I have no complaints, the only less notbale features were the broken hairdryer, the water taking around 5 minutes to heat and the wifi was a little slow, however, even with these small issues, it was by far the best hotel for the price paid that I stayed at in Lebanon, and I can thoroughly recommend it to all.
GGuest UserGood value hotel with decent breakfast and reasonably priced food available in the evenings. Location is good for walking to plenty of decent bars and cheap restaurants, as well as local shops. Traffic in the area can get very bad so taxi journeys can take a while.
Staff were all friendly. The fitness room has just about enough equipment to make it worthwhile. The rooftop pool is no more than a plunge pool, you certainly can’t swim in it, but I’m sure it’s nice in summer.
Be aware that some rooms have adjoining doors so you could be subject to some noise as a door does not keep much noise out.
A kettle is provided and a couple of teabags and coffee sachets, but these weren’t replaced when used. Similarly, drinking water is provided on arrival but not replenished. Decor is fine, bed was comfy and everything in the room worked, so overall very good value.
GGee88The hotel is beautiful, clean and the location is very central. However the indoor pool in the spa was being emptied in the middle of the day when we tried to use it. Service around the outdoor pool was bit slack for the prices you are paying. However the biggest problem was parking. Felt like we were being taken on a ride, we were told that a full day parking was $25 which we paid, despite the fact that is a really extortinate price for the area, however at the end of our stay we were told that the $25 covers 8 hours only so we were charged twice and extra $9 for an additional three hours stay. So in total we paid $59 for around 20hours of parking which sounds extreme, not to mention the rude way we’re asked to pay. It was the experience I was hoping for, I am unlikely to go back, which is a shame because it is such a historical and beautiful hotel.
GGuest User⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended!
I had an absolutely amazing stay.
The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming.
The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out.
The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay.
The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions.
Great value, great service, and truly exceptional cleanliness.
Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.
FFADY BARAKATBasic facilities.
Room is deluxe but old and needs to reflect more brightness and cleanliness.
Compared to the international level, the hotel needs to step up on the cleanliness and quality control.
The support was good and the efforts were appreciated but the hotel management needs to invest more to meet up with the international equivalent rate per night.
Noting that the conditions of the country are currently defying and keeping up with the basic services is nearly impossible, and the hotel managed to provide the basics from water/hot water, electricity and A/C almost 24/7.
Can order outside delivery to the room.
Suitable for competitive rates, and customers intending to spend time outdoors as for travelers, young tourists, and regional customers.
IIrma555The hotel is nice, located near the sea, with its own excellent beach area, several pools, a restaurant, and a bar. Standard room with breakfast. The downside was the room was very smoky, and there was always smoke coming from the next room.
SSpringfieldThe first time I stayed, I felt very good, especially the bathroom, the facilities are complete, there is hot water up, this is rare in hotels of the same level in Lebanon, wooden floor, big bed, socket internationalization, very convenient next time I will choose 👍