Hotele z: Gym w Kanagawa Prefecture, Japan

I had a wonderful stay at this hotel. The location was perfect, making it easy to get around, and the room was spotlessly clean and spacious. What truly stood out was the exceptional service; the staff were incredibly professional and went above and beyond to ensure my comfort. I will definitely choose this hotel again for my next visit!

Our stay at the hotel was overall excellent, and we would still highly recommend it, especially for couples looking for a pleasant getaway. Almost everything was perfect—the room was clean and comfortable, the facilities were great, and every other staff member we encountered was polite and helpful. It’s truly a lovely place to spend time together. However, our check-in experience was noticeably unpleasant due to one staff member. She came across as unwelcoming and impatient, almost as if we were bothering her. She rushed through the process and felt quite pushy, especially when repeatedly questioning which language we preferred—even though we tried communicating in both Japanese and English. Her attitude made us feel uncomfortable and somewhat unwanted at first. Aside from this one incident, everything else was wonderful. We hope the hotel addresses such front-desk service issues so that future guests can enjoy a consistently welcoming experience from start to finish.

Excellent luxury hotel strategically located in Yokohama. Beautiful rooms overlooking the bay and amusement park. Rooms are renovated and we thoroughly enjoyed our stay. Parking at the mall zone A is closest to the hotel and overnight parking is 2100 Yen pay at front desk for exit ticket.

I stayed here because there was a concert at K Arena. It was super convenient, just a 5-minute walk to the venue, and there's a convenience store right downstairs. The room was, of course, clean and comfortable.

Great service staff and excellent breakfast options. About a 12 min walk from the nearest train station but surrounded by eateries and a mall. The gym at the hotel was amazing!

I hope they improve the direction information because we were stranded there with out transportation to the train station on Saturday morning. Thank God for Mr. Hiroyuki who volunteered to drive us to the station to go on our way. The place is beautiful but needs more activities and entertainment.

Nice hotel,clean,near in train station.but the problem is noisy in outside the room even walk in the hallway is hearing inside the room.

I had a very pleasant stay at this hotel and would happily recommend it. The location is convenient, making it easy to get around and access nearby amenities. The room was clean, comfortable, and well maintained, with thoughtful details that made the stay relaxing. The staff were friendly, professional, and always willing to help, which really made a difference. Check-in and check-out were smooth and efficient. I also appreciated the quiet atmosphere, which allowed for a good night’s rest. Overall, this hotel offers great value for money and a comfortable experience. I would definitely consider staying here again on my next visit.

Near the station. Good size room compared to the other rooms in japan. Small gym. Good size bathroom with a tub. Also quite big. Good quality for the price. Definitely recommend.

I stayed for just one night and everything seems ok until I asked for extra bottle of water in the morning. They brought me two bottles but one is completely opened before with the cap cracked a bit. First time ever encountered this very unacceptable service. The room delivery should be more careful and check carefully before delivery. The front desk keep saying the water is safe. However, who would drink from a half bottle? Who knows what’s the content inside? This is not the Hilton standard and nobody should dealt with situation like this.