Hotele z: Gym w Kanagawa Prefecture, Japan

I had a wonderful stay at this hotel. The location was perfect, making it easy to get around, and the room was spotlessly clean and spacious. What truly stood out was the exceptional service; the staff were incredibly professional and went above and beyond to ensure my comfort. I will definitely choose this hotel again for my next visit!

Nice hotel,clean,near in train station.but the problem is noisy in outside the room even walk in the hallway is hearing inside the room.

Excellent luxury hotel strategically located in Yokohama. Beautiful rooms overlooking the bay and amusement park. Rooms are renovated and we thoroughly enjoyed our stay. Parking at the mall zone A is closest to the hotel and overnight parking is 2100 Yen pay at front desk for exit ticket.

I had a very pleasant stay at this hotel and would happily recommend it. The location is convenient, making it easy to get around and access nearby amenities. The room was clean, comfortable, and well maintained, with thoughtful details that made the stay relaxing. The staff were friendly, professional, and always willing to help, which really made a difference. Check-in and check-out were smooth and efficient. I also appreciated the quiet atmosphere, which allowed for a good night’s rest. Overall, this hotel offers great value for money and a comfortable experience. I would definitely consider staying here again on my next visit.

l'd like to highlight the exceptional service from the front desk staff NAGISA was incredibly friendly,professional . Another front desk associate, a taller man who was very tricky. Let me signing up for your new membership when we check-in on the evening of January 25th。 The location is absolutely perfect—it was convenient for everything I had planned, and I couldn't have asked for a better base to explore the city.

This hotel is located right above the Shin Yokohama station and stores including BIC Camera, Uniqlo, Loft and many more. The reception is at level 10, and the rooms are located above. It can be challenging if you are scared of height. One thing that was annoying is the power plug. They have it built in the table but my converter didn’t fit. I’m sure there are many other people having similar problems.

Great service staff and excellent breakfast options. About a 12 min walk from the nearest train station but surrounded by eateries and a mall. The gym at the hotel was amazing!

The hotel is pretty standard, nothing fancy. The room was on the smaller side. Check-in is on the top floor. It's quite affordable, offering good value for money. There's a parking lot next door that costs 3000 JPY per day, just remember to register at the front desk first. Having a 7-Eleven on the first floor was really convenient though.

Location is good. Hotel is linked to the shopping centre which can lead to the train station. As the Hotel is very close to the train station, we thought it would be noisy and have brought ear plugs but didn't need them. The room was spacious, quiet and clean. Washing machine in the room comes in handy. Hard to comment on service as we have almost no interrection with the staff except for communication on luggage storage and collection on the first day. Check-in was done ourselves via a machine including completion of details and scanning of passports (a staff was standing by and ready to help if we have problem doing the self service check-in). Hotel cards were dispersed by the machine upon successful check-in. Check-out was completed in the room using their TV app. That said, hotel staff we encountered were polite. The only issue we noted is on the housekeeping. The rule requires us to place the housekeeping card outside the door by 11am if we want room cleaning. One would expect no knocking on door enquiring whether we want room cleaning before this time but apparently that was not the case. Overall, it was a good and comfortable stay.

Service and cleanliness is top notch. Location is slightly inconvenient since there is not train station nearby. Parking is not 24hours for self parking. Only limited to valet parking at 2000yen/day with operating hours from 9AM-8PM, outside of these hours you cannot collect your car if you would like to go out, or you cannot park within the hotel carpark, you can only park at the nearest outdoor public paying carpark nearby (with no cap on the maximum charges per night). Breakfast is not a true buffet spread. It is a selection of 1 main course / pax, with fruit juice, cereals, selection of breads, and salads as the buffet. Main course portion is rather small, so do take note if you're a heavy eater for breakfast.