Hotele z: Gym w Penang, Malaysia

Regarding the facilities, I need to pay by my own self for the car parking service. They are charging RM 24 per day and I am staying for 4 days 3 nights. Do you think how much I need to pay for the car parking which they never stated that visitors or customers need to paying by ourselves. I hope that in the future, please stated very clearly that we need to paying by ourselves without inform us.

We were a family of five, including two adults, two elderly family members, and a 4-year-old boy, and stayed at JEN Penang for two nights. The hotel is in a very convenient location, with shopping malls and many well-known local restaurants within a 5 to 10-minute walking distance. However, due to Penang's hot and humid weather, I would not recommend walking outdoors between 11:00 a.m. and 4:00 p.m. The staff were friendly and welcoming throughout our stay. Breakfast offered a reasonable variety of options and was sufficient for a pleasant start to the day. The hotel has a swimming pool, although it is relatively small. One side of the pool, which accounts for about one-third of its size, has a depth of 2 metres. As a result, the usable space for younger swimmers is somewhat limited, and the pool can feel crowded during the afternoon. There is also a separate children's pool, which is suitable for toddlers aged around 2 to 3 years old. While the hotel generally met our expectations, it does feel a little dated in some areas. We also encountered some cleanliness issues in our bathroom, which was disappointing and not quite what we expected from a property under the Shangri-La Group. In addition, it would be a nice touch if children's amenities could be provided proactively at check-in for families travelling with young children, rather than requiring guests to request them separately. Overall, the hotel's excellent location, friendly service, and family-friendly facilities make it a good choice for exploring George Town and Penang. With some improvements to housekeeping standards and family amenities, the guest experience could be even better.

Overall, I had a pleasant stay and a good experience. The staff were all very polite, friendly, and helpful, which made us feel welcome throughout our stay. The hotel itself is a little dated, and some areas could benefit from better maintenance. The tiles underneath the sink were cracked and looked as though they might come loose, which was a bit concerning. There were also some marks and stains around the sink area. They may simply be due to age or water stains, but they gave the bathroom a less clean appearance. One thing that concerned me was the presence of Charlie ants (rove beetles). We noticed them outside the room, and there were also quite a few in the steam room. Although the hotel has placed notices to warn guests about them, they are extremely small and difficult to spot unless you look very carefully. Since contact with them can cause skin irritation, it was a little worrying. Overall, the staff provided excellent service, and we enjoyed our stay. I hope the hotel can improve the maintenance of the facilities and continue taking measures to reduce the presence of Charlie ants, as these improvements would make the experience even better.

We chose The Lone Pine Hotel to celebrate our wedding anniversary. I was worried that arriving too late on the first day would spoil the romantic vibe, but the hotel was incredibly accommodating. They proactively arranged for our cake and gifts to be delivered the next morning, allowing us to enjoy them leisurely – this thoughtful detail was a huge plus. As for the view, we were lucky enough to be upgraded to a sea-view room. The endless blue ocean outside the window offered a superb vista. Even more surprising was that I had only booked breakfast for the first day because we had an early start on the second. Yet, the hotel upgraded our second day's breakfast for free – so incredibly considerate! The food was the major highlight of this trip: I highly recommend the fried chicken at the breakfast buffet; it's crispy on the outside and tender on the inside, usually gone before 11 AM. After 10 AM, there's also an outdoor Welcome Drink by the pool, and the adjacent Barbecue area offers amazing fried kway teow and roti canai. The overall dining atmosphere was very chill. The location is also very convenient, just a few minutes' walk to late-night snack stalls and the beach torch performance. Finally, I must praise the nighttime experience – many might mind the sound of the waves, but I absolutely love falling asleep to them; it's incredibly therapeutic and relaxing. It's basically a place where you can just unwind for a couple of days 🎶. One small suggestion: The hotel could perhaps optimize the color scheme of its lighting. Overall, I highly recommend this hotel to anyone who loves a slow pace and a seaside getaway! 🌊🍗

The location is super convenient! There's a food court right downstairs with all sorts of delicious options, and even a few durian stalls. You can walk to all the attractions from here. The room was clean and very quiet, with a great view.

Our overall experience during this stay was extremely satisfying. The hotel boasts a beautiful environment, facing the sea with stunning views, especially the infinity pool and ocean scenery which are perfect for photos. The room was spacious, clean, and comfortable, and the bed was very good, allowing us to truly relax. The hotel is ideal for families with children; our little one had a great time. The pool and beach are both very convenient, and you could easily spend the whole day there without getting bored. The staff were friendly and welcoming, and both check-in and check-out were smooth. The breakfast offered a wide variety of choices and tasted good. If you're looking for a relaxing getaway, this is an excellent choice. My only small suggestion is that the pool can get quite crowded during peak season, so I hope they can add more loungers in the future. Overall, I would recommend it to friends and would stay here again.

Hotel average. Not satisfied with the difference in check in counter&the deposit is quite high for average hotel. Receipts for deposit provided only by request. The pressure for toilet bidet is too slow. Room is clean & spacious however the pillow is too light&causing a headache in the morning. Charge for parking is too high & unacceptable for guest shoud be waive.

Our last hotel in Penang was in Batu Ferringhi. The hotel isn't very large, and the room facilities are a bit dated, but the experience was excellent! First, the resort layout is well-designed; despite its size, the areas are cleverly arranged, creating beautiful views at every turn. There are several swimming pools, including two for children with slides and more. Most importantly, there are staff members consistently present at the slides and by the pools to supervise and maintain order, ensuring children can play safely and securely! Breakfast was also great; although there was a queue during peak hours, the food was delicious and offered a wide variety. The beach bar also had good food, and it was lovely to relax there with the lights on at night. The best part is that the hotel has direct access to the beach and the sea! And the path from the hotel to the sea looks absolutely beautiful when lit up at night. We booked a two-story family room with a lovely balcony. The staff service was also excellent. I'm giving it five stars.

I really, really love the city of Penang and feel it's worth exploring in more depth. This was the last hotel we stayed at before leaving Penang. I spent a long time choosing it on Trip.com. Although its location isn't in the center of George Town, it's still convenient to get around with Grab. I really liked the overall environment. From check-in to the room facilities, everything was great – spacious rooms, good interior layout, pleasant surroundings, and a pool with a fantastic view. The rooms even had hot and cold water dispensers, which was very convenient! With such a great experience up to that point, I never expected to be let down by breakfast before check-out. After ordering, we waited for the 'first' hour, which messed up my plans to go swimming. Then we continued waiting for the 'second' hour… we might even miss our flight. This is truly outrageous and a complete waste of travelers' time!

Overall, it's pretty good and offers good value for money. Transportation: You can take a taxi to the Old Town or walk for 20 minutes. The hotel's area is relatively quiet and tidy. As an aside, I struggled with the accommodation area for a long time before my trip. I'm fine with the OZO area, but if I were to go again, I personally would prefer the Gurney Bay area. The atmosphere and cleanliness are much better there. Many parts of the Old Town are too old and chaotic. Cleanliness was satisfactory, even exceeding expectations. For service, I didn't encounter any Mandarin-speaking staff, but everyone was very friendly. Facilities: The rooftop pool has an excellent view directly facing the sea. It was wonderful to relax there every day. The breakfast restaurant also has a good view, and while the variety isn't huge, it's sufficient. In-room facilities are standard for a business hotel. I actually found it very convenient to get water from the water dispenser on my floor. There are two downsides: 1. The towels are very old and should be replaced; I used my own the entire time. 2. For some unknown reason, the Wi-Fi was extremely poor during my stay. My World Cup viewing corner's internet TV was almost unusable due to buffering. For tourists, poor internet is a significant issue.