Hotele z: Gym w Oregon, United States

It is located in the city center, so it is convenient to walk, public transportation, and Uber. The building itself is large, the lobby is also large, and the rooms are also large. The bathroom floor was sticky. All the staff were friendly and nice. The building itself is old, but the atmosphere is nice.

After entering our extremely small room, which I found out was called a standard queen I immediately noticed long hairs in the shower and on the bathroom floor, so obviously the bathroom wasn’t clean very well the baseboards, the floor, and just the overall appearance of the walls in the bathroom and in the room are just pretty beat up and well worn. The door knob on the outside of our hotel room was falling off and the TV did not work. When we came back to our room a few hours later the TV was indeed fixed. However, the brightness was on the lowest setting and I thought I could simply adjust it from the remote, however There was no settings that were accessible from the remote to alter the brightness of the picture so no tv that night as I didn’t want someone coming up to our hotel room at 10 PM. Just the overall feeling of the hotel room is very grungy. We were kept awake until midnight when I couldn’t take the noise coming from the neighbors and had to get up, get dressed, go pound on their door and ask them to keep it down. The noise and the slamming of doors all throughout the night is completely unbearable and there’s no chance of sleeping more than 1 to 2 hours at a time before being awakened by slamming doors or people talking so loudly in the hallways. The walls are paper, thin. The hotel lobby, where you can sit and have a drink or a meal is kept absolutely frigid. We just strongly believe for the price there are so many better options of a cleaner, quieter much better maintained hotel. It also appears that most of the servers at the Lobby bar or rooftop bar are so young and inexperienced  and ask the silliest questions and look so perplexed at the questions that they are asked that it lacks such professionalism. While none of them were rude, they were certainly inexperienced. This was our second time staying there thinking that a second visit would provide different results when in actuality the second visit was worse than the first. So that being said, I could not give this hotel a good review at all.

The location of the hotel feels a bit far away, but it is very convenient to drive not far from the highway. Free parking. The hotel facilities are a bit old, but the whole is okay. About three stars

We were very disappointed to discover that there were no kitchen essentials, I guess we didn't study the fine print to understand that, but honestly.....not even a cup to get a drink out of??? No icemaker in the hotel, and no way to make ice in the freezer in the room? The pull out bed had no bedding or pillows. There was ONE roll of toilet paper for three of us for three nights. NO HAND TOWELS is ridiculous!!! When I asked about them the clerk said we should just use our washcloth. The bath towels were tiny and inadequate. But, by far....the worst thing about this place was there was NO HOT WATER in the shower!! It was clear the lever had been purposely adjusted to stop in the straight up position not allowing the lever to be turned left toward the hot water side. After we all had to endure a lukewarm shower I asked at the desk about it and was told we would need to exit the room for their repair person to adjust it. So we did. The next morning? Even colder!!! That alone, I believe warrants a full refund. OH.......and to top it off....a crazy lady shouting profanities was in the parking lot and the desk clerk solved the problem by...bringing her into the hotel to be with all of us. How is this right? How is this any way to run a brand new hotel. How is this place worthy of the Choice hotel brand? It is not. I fully expect a representative to contact me for a partial credit. Cold showers are not what I paid for. Thank you.

This hotel is very new, two elevators, and there are many rooms. I booked a personal room this time, and the space I think is just right and comfortable. Staff service attitude is very good. The lobby space is very large, very suitable for a leisurely stay; there are many breakfast options

I arrived to quite late to my booking. The front desk staff was courteous and even offered me a cookie when I checked in. My room was clean and orderly. There were a few stains in the carpet, but nothing too bad. The shower was amazing and had two shower head. There were plenty of outlets through out the room for all of my devices including next to the beds. The room also had a little couch coffee table, microwave, and mini fridge which was super nice. They did charge for the bottled water in the room though. I paid extra when I booked my room to have breakfast included, the breakfast was great. Bacon, Sausage, Potatoes, Eggs, and Waffles. They also had bagels and some items in the salad bar area but I didnt mess with any of that. Overall it was a pleasant stay. My only complaint would be related to the parking. There wasnt very many parking spots to begin with and the spots were super small. It made getting in and out of my car very difficult when parked. The hotel was super easy to find and was right off of I-5. However, I will warn you that the entrance is tucked around on the backside.

This hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.

I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel. We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms. I want to be very clear about the nature of these items: The box was full and intact It contained injectable prescription medications, clearly medical in nature The medications were stored inside the refrigerator, not left out in the room These items were obviously not trash and are easy to identify as medical supplies Given these facts, I find it extremely concerning and unacceptable that: The items were apparently discarded or mishandled, and No attempt was made to contact me to confirm whether these medically critical items should be kept. At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications. These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.

The ladies working the front desk in the mornings are absolute angels. I can't say enough nice things about them. I don't know if they're the owners of the place but they are the most kind, considerate, mindful, down to earth beings I've met in a very long time. The staff are always so very kind, motherly, considerate and concise. I stay here often since i work on the bridge nearby and I've always had an enjoyable, relaxing, carefree, and unobstructed stay here. Clean rooms, hallways, amenities. I've never had anything to complain about whatsoever. I've said it once before that everybody there deserves a raise because they are an absolute dream team by the way they make the entire hotel run so efficiently and effectively, and go out of their ways every time to make sure my stay is always a breeze. Thank you all so much for everything. Keep up the good work, and keep your heads up high, always.

The hotel is next to the freeway and I had a room that faced the freeway, so the traffic noise was loud. Sadly, I live near a freeway, so I slept great but it would be tough for someone that wasn't used to the noise. I did not notice the freeway noise on the front side of the building. The room was pretty dated, no bathroom sink counter offset to it's own niche area, it part of the sleeping area. I laughed because as a kid, it was a common design, but, now it just looked odd. The beds were updated and comfortable. The climate control worked smoothly and quietly. The staff was very nice. The breakfast area was big, updated and very clean. Breakfast setup had eggs, sausage and a waffle machine. Basic breakfast and lots of coffee. It's hard to miss the place, there is a giant sign outside. Very close to a Walmart and Home Depot.