Jupiter Albufeira Hotel - Family & Fun - All Inclusive

We had a wonderful stay here with family. Very clean hotel. The rooms very comfortable, cleaned and towels changed daily. Food was very good. Great choice at the buffet. The alicreim restaurant was superb. Would definitely recommend a stay here. Only downside was the pools were very cold, but we got used to them as the week went on.

Overall I would rate this Hotel a 6/10. I hope my review helps those that are going with families. I went with my Husband and 2 kids (3 & 10) Lets Start with the Negatives. -The Hotel states its a 5* but its definitely NOT. I would say this a 4* Hotel (and would agree with Jet2 on that who also classes this as a 4*). -The Outside Pools are absolutely freezing!! and are not pleasant even with the hot weather. I found my 3 year old refusing to go in because it was that cold. Also Be aware that where the fancy sun bed huts are , you have to pay extra to use them. I think they were 20 euros extra. -The Lifts within the hotel can be a nightmare especially if you have the room above the 2nd floor. There is a total of 5 lifts (A-E). You press your floor number and it tells you which lift to be waiting and going in, however this can be stressful if its peak times (i.e breakfast lunch or dinner) , you could be waiting ages especially with a pram. We were on the 2nd floor which was decent so we would just fold the pram and walk down, but again if you are like on the higher floors this would be annoying. - Not Enough Snack Bars. There was only 2 sadly. One located next to the big slides(cold food -baguettes, salted flavour crisps, ice cream, refill drinks) and the other was hot food located on the other side of the building near the main buffet restaurant /pool with the fancy sun bed huts. - The Toilets within the hotel excluding the rooms were censored and automatic. My 3 year old got terrified on day 3 upon her 1st visit using them that it had automatically flushed while using them, and she got terrified and refused to use them throughout our stay. Lucky I took spare nappies. - Please note be aware to wait at the Airport as the passport control is absolutely heaving with large ques. We were lucky to be taken priority due to my youngest daughter, but it meant we had to wait for folk coming out that were on our transfer coach. We waited 1.5 hours for another 3 couples coming out to join us on our coach transfer. I can only imagine this would be longer during even busier periods. Positives about the Hotel -Very Clean, Modern and tidy hotel -Spacious Rooms (even the bathroom had a music speaker in it connected to the tv from the room). - Friendly Staff - Kids Club (ages from 4+) , my 3 year old was allowed to attend but with an adult which was still great and Vinny was absolutely fantastic, my daughter still talks about him. - Frequent Shuttle buses to Old town from the hotel which was fantastic we used this twice. The beach is stunning and huge with lots of shopping. food places. -The Hotel give you packed lunches(cold baguette choice of chicken or cheese with fruit juice, water, fruit and cake) you have to ask for this at reception at least 24 hours prior. We used this on our 1st trip to the old town. - The hotel give you one meal entry in the A' la carte restaurant( ALECRIM and TABERNA), upon booking and availability that we got no bother.

We had a brilliant week here with two children (7 & 4) The hotel in general was immaculately clean. There were staff constantly cleaning and maintaining all the areas. The pool is cleaned daily and the whole pool area is power washed. Our room was spacious and clean with good working air conditioning. A bonus was finding a drying rack on the balcony! The pools were fantastic - clean and interesting with steps and slopes, splash parks, a thrilling waterpark which both children could enjoy and a quiet pool. The water was chilly early in the week but you acclimatise quickly. Later in the week though with glorious weather the water was actually warm and very comfortable. The water park was a huge hit and there really weren’t any queues which meant we went on the slides on repeat! The food was fantastic! I’m not sure why I see reviews saying there isn’t much choice - there is such a huge range of food which is beautifully presented and caters for all palates. My 7 year old had the time of his life sampling so many fresh foods and specials. There are great themes as well eg Indian night, Latina night, Americana etc. My picky 4 year old found loads to cater to his needs and obviously stocked up on ice cream The staff are polite and helpful and there are no long waits at bars or in the buffet. The housekeeping staff are friendly and did a great job keeping our room clean through the week with new bedding and towels. Reception were very helpful and even organised a breakfast bag for our early departure. The shuttle to the beach was really handy and gave us a nice break from the hotel - the beach and old town were fantastic. My children went to the kids club and had a great time (they aren’t easily pleased!) - the days were themed and tied in with the mini disco in the evening. Very neat! All in all a wonderful trip and a brilliant stay at Jupiter - cannot recommend enough - thank you to all staff 🩷

Pools are great, staff are better and food was very good for all inc. would definitely return here and recommend.

A crowded but clean experience, with an average to sometimes poor Buffett selection, and lifts that will have you waiting 20 minutes to reach the ground floor at prime times. Our stay with The Jupiter was mostly event free with the one exception being the wait for an empty lift around prime times. This was exasperated by being on the 7th floor. The hotel offers a relatively small amount of entertainment for children. Including a small climbing frame and slide, soft play, and shallow swimming pool with water slides. Disappointingly for the duration of our stay the children’s buffet selection did not extend beyond chicken nuggets and spaghetti bolognaise, but this was balanced with fruit, veg and salad from the adult buffet area. Staff were always polite, attentive and helpful. WiFi good throughout. Location was central but required taxi (Uber is great here) or use of shuttle bus to get in and out of new and old town with families as paths can be tricky to walk. Our room was pool facing and so could hear the noise from the night time entertainment even from the 7th floor on the far side. I suspect closer rooms may have a more negative experience. However if you’re going to bed later this may not be an issue, bed time for our 2 kids was around 9pm.

A nice hotel whose best asset is its staff, very friendly and always happy to assist. The buffet selection was ok, good fruit and salad selection but the rest was just ok. Poor selection for kids, ours is typical 5yo who lived on pancakes, chips, cucumber, pasta, fruit but didn’t like the nuggets or other options. The a la carte restaurant was nice, didn’t try the Brazilian restaurant. The waiting for the lifts is a joke especially when the place is full of kids with buggies and giant inflatables for the pools 😂. We were on the 10th floor which seemed to fare better compared to families on the floors below. The hotel’s main attractions for kids is the pool and the evening entertainment. You have to pay for the bouncy castle (€6 for 30 minutes), the trampoline (€7 for 10 mins) (only two so there’s always a queue) and the go cart (not sure of cost as our lady didn’t want to try). The shows in the tent are good fun, but I’d say it may not appeal to kids older than ten. Not sure what kids club is like as my daughter preferred to be in the pool. Good location for other activities and there’s a direct bus to Albufeira. We used Uber and yellowfish to get around, both excellent. We used a taxi recommended by reception one day, overpriced and not reliable, first guy was 20 minutes late going to Zoomarine and car on the return leg had issue with the gear box and air-con. Our room was pool facing and could hear the noise from the night time entertainment on the 10th floor. If you’re going to bed before 9, have ear plugs ready. There was a high wind one night and due to the direction across the hotel, the wind was whistling loudly on the sliding door for several hours, but that was just the first night. The wind calmed for the remainder of the stay. The pool needs more umbrellas for shade. The guests also create an artificial scarcity of the sun lounges by putting down towels between 7 and 9 in the morning and then leaving for the day. The hotel needs to put a stop to this behaviour, it’s unnecessary. The room we had was spacious, clean and the beds were comfortable. Overall, it’s a nice hotel but not 5 stars.

This was our second holiday at the hotel and we were not disappointed. We have 5 year old son and 9 year old daughter and they both love it. Great selection of food and drink and rooms are spacious and clean.

We stayed here for a week and couldn’t fault the hotel clean and the staff are really helpful and lots for the children to do. We will return.