Albufeira Sol Hotel & Spa

À primeira vista, melhor do que esperava, no entanto, com o decorrer da estadia encontramos pontos negativos: o tempo de espera na recepção é de loucos, parece um serviço público português. Não é admissível que com tantos hóspedes haja apenas uma pessoa a atender de cada vez... O jacuzzi do hotel, que está incluído no preço, tem a água gelada e so fumcionam 2 saídas de ar. Logo, é quase impossível la estar. Bonito mas sem utilidade... No SPA que é pago, há tb aspetos a melhorar por isso mesmo, porque ao ser pago e dentro de um 4 estrelas, não pode ter portas a arrastar pelo chão, por exemplo, como tem no wc das mulheres. Tb existem portas de segurança que não abrem nas barras o que é muito estranho e mais estranho ainda é não haver equipamento de segurança na cozinha como extintor ou manta uma vez que tem fogão. No entanto, a remodelação foi bem conseguida e espero que estes aspectos sejam rapidamente melhorados porque queria regressar ao hotel.

Booked via Love Holiday for 6 of us, we stayed in 2 self catering apartments for 4 nights. Overall an okay hotel, staff were nice and attentive, well located with Aldi only a 10min walk away and lots of amenities on site. I would say the apartments were fit for purpose but not overwhelmingly nice, just okay. Towels replaced daily and apartments cleaned. They do take a €100 deposit per room payable by card or cash. Also be aware spa is NOT INCLUDED and needs to be booked on the day for €7.50 which was a real shame as we thought this came with the hotel. Breakfast buffet was €10 and was okay, again not the best but did the job. The indoor pool was good and heated and we spent every day using this pool. Lots of space to sit and relax around the hotel which we utilised. Also note that the free shuttle service to the old town only runs in summer but they can order taxis for you instead which we did. I would say overall it does the job but if I were to visit Portugal again I would not book this hotel personally

Honestly, we haven’t enjoyed anything in the hotel. Staff was rude, specially the lady in the reception. The food was the same for 10 days. Noisy travellers. Entertainment team is basic. Evening entertainment is very poor with trashy shows.

Some parts of the hotel fab such as the animation team who go out of their way to say good morning lovey group of people. The bar staff and the greeters in the dining room are also friendly, unfortunately that is where the friendly staff end. We were a group of 8 friends who had booked 2 suites and a room. They should have been allocated 3 adults per suite and 2 adults in the room. The receptionist got confused and a party of 3 ended up in the room and the 2 in a suite, as we haven’t been here previously and there was a double bed and a pull down sofa bed we assumed this was correct. After unpacking spending a couple of hours at the pool we went back to the room to get ready this was when the issues started. We realised we didn’t have 3 towels so I rang down and spoke to a lady who said she would get another one brought up. The first person got in the shower turned the shower on and the small portable head flew off the wall hitting them and cutting their finger. I rang down to reception to explain but the person I spoke to interrupted me before I could speak to tell me they were sorting out the towel! I explained the issue but he was more concerned that we were in the wrong room. Despite the confusion was from his staff allocating the rooms, he was very rude and abrupt and would not accept we didn’t choose the rooms simple went where we were allocated. His answer was to pack all our stuff up and move, we told him it was fine and since we were only here for 4 nights we would manage. (Who does want to pack and unpack a few hours after landing) he told us to go to the other room and retrieve the spare towel. That we were breaking the law by staying in the wrong room and it was our fault. Later on that night when we opened the pull down bed up we found the bottom sheet stained and grubby, realised we had no bedding or pillows for it. Rang down again to be told to go and retrieve missing items from other room, this wasn’t possible as they had stayed out later. Went to Reception to be greeted by the same guy who again informed me he was in charge of reception and it was our fault for not moving. He reluctantly got the missing items but not before accusing me of pointing in his face, bear in mind I am 5ft 1 and he was the other side of the counter and desk. If I could have done this I must have arms dragging on the floor! My friend tried to explain that we weren’t blaming him and we would stay where we were allocated just wanted the items that were missing. He came around the other side of the counter to give us the pillows and over reacted by backing off with his hand up making out she was going to do something, she was saying please don’t I just want to shake youfeelings I know it wasn’t your fault he acted like she had threatened him! Bathroom grubby and not cleaned from the Sunday we

Lovely hotel, spotlessly clean. Great rooms with bedroom, sitting area, kitchen and bathroom. Great selection of tasty food at mealtimes and good selection of all inclusive drinks. Nice pool area and sun beds always available. Daytime and evening entertainment available for those that want it. Staff courteous and helpful, girl on reception recommended a lovely restaurant at the marina were we could take our daughter for her birthday. Free shuttle bus to old town/beach was a brilliant addition too. I would certainly recommend this hotel and also return in the future.

Visited with friends, immaculately clean, reception staff on check-in were very friendly, food was really good, huge rooms, good location near the ***** with added bonus of shuttle bus into the old town, entertainment team were amazing.

Went all inclusive with this hotel with my family, the hotel was spotless upon arrival, rooms were spacious and the pool view was glorious Staff were courteous, entertainment team were great with children and the food was superb Getting sun loungers was never an issue and the pool was clean and refreshing Location perfect and only a long street away from the *****, slightly further to the beach but no problem for us, although they put on a bus which would be helpful for others. I don’t have one bad thing to say about this place and our family of 6 left very happy and if we come back to Albufiera this is where we will go to

Just back from a 4 night stay with friends. Really good mix of nationality’s. Hotel staff were all friendly and polite. The hotel is clean and well maintained. Apartments are spacious with comfortable beds. The food was really good considering it’s all inclusive lots of choices always fresh and tasty. In fact best food I’ve had in a hotel. Pool was heated to take the chill off and always clean and well maintained. The way the pool area is situated it gets the sun all day and there were plenty of sun beds. Entertainment staff were brilliant. Very energetic and funny. Read a few bad reviews before I went and I can safely say there all rubbish can’t fault anything about our stay. The hotel and staff really make an effort to make your stay as good as possible. I’d definitely return.