São Rafael Holidays

Perfect!

酒店無人，比較偏僻，交通不便。廁所比較舊。

To say this place was awful is all I can do after my personal experience there recently, I certainly would never book to stay there again or recommend it. I booked a double room in their Guest House part of the complex. * The Reception is only open certain hours. You are supposed to be able to contact them outside those hours but I had to call them a couple of times and got no answer or help. It’s really impersonal and there’s no one around when you need them. * There is no facility to make hot drinks in your room. There was a bottle of water. You have to go to the breakfast room where a vending machine serves terrible quality drinks. You don’t want to have to walk around the hotel first thing in the morning to get hot drinks. *Room 521 was right by the door into reception and was noisy all night with people banging through into the corridor to get to their rooms. * The space immediately outside of the double windows in my room opened out on to the terrace for people sitting having breakfast. This was horrible and gave no privacy into the room at all. Thankfully it was raining but had it been sunny I would have had people sitting right up by my only window in the room. * They have waterproof mattress protectors on the bed which made it feel like you were sleeping wrapped in tin foil it was so hot and it crackled loudly every time you moved. * Pillows were either absolutely enormous and too big to put your head on or so flat and small they were useless. * No bathmat provided for the floor while showering, bit of a safety concern and I had to use a pool towel. No where to hang towels in the bathroom when you’ve used them…it was all just lacking in thought. * No waste bin in the bedroom * Horrid yellow lights in the room * It’s very dark and depressing inside. * Bright light over the door to highlight where the door was in the night but it lit the room up through the night making it hard to ignore and sleep. * Breakfast is only available from 8.30am which is very late. It was poor, stale bread and dirty jars with cereal in with a very poor selection of foods. Overall this was poor quality, grim and depressing and absolutely not worth the cost.

Lot of space and nice, big terace on the second floor, the assembling of the kitchen interior could be improved.

The area was lovely and it was close to a nice beach. The villa was spacious. The private pool was a bonus but we had to let management/maintenance know that the pool ladder was broken upon our arrival, so hopefully they will address that before the next visitors stay in the unit.

This property is located in a very convenient area. You can walk to a few 5 star rated restaurants and even a local beach. No more than 10 min walk to any location. It feels very safe to walk at night, we really enjoyed that. Prepare to hear a lot of instructions with a map when you arrive to get to your hotel room and they don't assist with luggage. Although the hotel is located on a very beautiful and large piece of property the rooms are not up to date. The wifi is very spotty. We had a leak in the bathroom that left a big puddle on the floor our whole stay because nobody came to fix it even though they told us someone would come. This was very upsetting because nobody came to clean the room either so we were left with limited towels which we used for the puddle. These are things you do not want to deal with after a whole day of traveling. I really wanted to love this place but they have a lot of fixing to do. Staff was friendly.

Clean but not well maintained. Walls and woodwork scuffed, sliding doors damaged, cable inoperable, poor lighting in kitchen. ******* advertised as no children however screaming child next door was allowed. Rating of 5 star totally is way off the mark. For the price look elsewhere.

We stayed in a villa that was walking distance from two beautiful beaches. You will definitely need a car to get around, as this is outside the city center. The villa was nice, but felt like it had just been built and finished in a hurry. The upstairs bidet didn’t work, the downstairs sink was not caulked together, the closets didn’t close, and there were large scrapes on the walls and no decorations. There were also plastic mattress protectors on the beds, which seemed odd for a luxury hotel. There was also tons of noise with construction of villas next door and the walls are paper-thin, so you can hear your neighbors. Having a full kitchen and washer/dryer was very nice. The property, including the pool, was very nice and felt secure. The lady at the front desk was not at all welcoming and seemed unhappy to be there. I highly recommend the location, but would not stay at this property in the future.

We really enjoyed the studio private villa. The studio was clean and spacious. The pool was awesome! But the cushions outside were in bad condition, ripped and stained, was not impressed. Parking was easy and convinient