Hotel Isabella Bacalar Front Lagoon

"We had an absolutely perfect stay at the Isabela Bacalar. The hotel is magnificent, very well maintained, and the facilities are ideal for fully enjoying Bacalar. Direct access to the lagoon is a real bonus: perfect for swimming, with an incredible and very relaxing setting. The restaurant is also excellent; we thoroughly enjoyed our meals throughout our stay. A huge thank you to the entire team for their warm welcome and kindness. Special mention to Aynuifo, always smiling, attentive, and lovely in all circumstances—truly exceptional service! Everything was perfect from beginning to end, and we will gladly return. I recommend this hotel without hesitation!"

Boca de Agua Bacalar

"This hotel is an architectural masterpiece and absolutely stunning. They are also one of the few hotels that didn’t destroy the vital mangroves protecting the lagoon (and it’s beautiful color). Needless to say that the lagoon is an absolute stunner. The service/management, however, is not worthy 5 stars and also not a Michelin key. We were very disappointed. A few things to note before you book this place: - very inconsistent service: for example, we never received a WhatsApp with all the info/tours, only after asking for it again. - very poor planing of tours (we booked a sailing trip … the first day it took them 2 hours of “confirmation” to end up telling us it’s not possible. We then booked for the next day and the tour started about 1 hour late, again, us just “waiting” and wasting our precious holiday time. No “sorry” whatsoever from the hotel. - the tour was supposed to include “sunscreen” (mentioned in PDF flyer). When the guide arrived (a very nice and competent local guide), she told us that sun screen is not available and anyway is heavily damaging the lagoon and should be avoided - feels like something a) the hotel should advocate and b) not sell as part of their tours - waiters service also very inconsistent. Some friendly, some couldn’t even say “hello” - food also very inconsistent (and expensive). Pasta à la mantequilla was a nightmare, while the hamburger was delicious. - on the day of NYE we proactively asked about a table in the restaurant only for the staff to tell us that we can only have dinner there if we buy the NYE menu for 4500 MXN per person ( that’s around 215 EUR pP ). The hotel is very remote (which is why we booked it of course), so the next restaurant is 20 minutes away. They never proactively mentioned this (all they did was inform that there will be a NYe dinner) Overall, too many little things that went wrong to make this stay enjoyable."

Hotel Circulo Bacalar

Hotel Maria Maria

"To miejsce jest urocze .. górne balkony mają ładny widok na taras i część laguny. host/właściciel jest naprawdę miły i sprawia, że każdy ranek dodatkowy śniadanie. To miejsce jest pół bloku w górę od doku publicznego w Lagoon i kilka bloków od centrum miasta, które przychodzi żywe w nocy! Przeszliśmy po całym obszarze i wybraliśmy to miejsce ponownie w bicie serca!"

Hotel Aldea 19 Bacalar

"The rooms are nice and comfortable, but they lack storage space for your belongings. The included breakfast doesn't even offer a sauce. For the price, I think there are much better options. The customer isn't a priority. It's a shame for such a beautiful place, and they could improve it with minimal investment."

Bacalari - Adults Only

Casa Zazil

"Pokoje i łazienki są przestronne i w porządku, dobre czyszczenie.  Potem jest piękny dziedzińce, gdzie można zrobić śniadanie. Parking dostępny."

Asilé Hotel Boutique

"Light, friendly room. Calm and still in the centre.. Top terrace for everyone. The birds of the evening at darkness are a great natural experience. But the hit is that you get a Day Pass daily for Mayan Playa. Paradise on Earth. With Uber to about 65 Mex. With taxi return 100 Mex. you feel like on the Maldives❤️"

Aktun Bacalar

"It was a wonderful place to stay. It was in a very convenient location, the room was spacious, modern, and beautiful, and so comfortable that we extended our stay. If I visit Bacalar again, I will definitely stay here."

HOTEL AMERICA BACALAR

"Plus: conveniently located 1 km from the ADO stop, 1 km from the collective to Chetumal, 1 km from the viewing area.The room is clean, bed is normal.On the recession there is drinking water. Defects:No hot water, that flows, room temperature.The number killed,in the bathtub.There is no teapot anywhere."

Hotel Apartamentos Stone