Hotele w Minami-Awaji z balcony

„My non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room. One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon. I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business]. The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel. The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel. I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)”

„房間很大又乾淨，前台和經理的服務都很好！經理主動幫忙拎箱子，晚上泳池邊看⭐太好看了！還送了很多免費飲料和啤酒！推薦！”

„ペットと一緒に泊まる方が利用出来るように部屋にはペット用ゲージが備え付けしています。　ペットの苦手な人は結構厳しいと思います。”

„Clean room with “living room”, supply with microwave in room. You can also barbeque and have group activity witg your friends at activity room. However, need to go up to 2nd floor for your room, better not to carry heavy luggage. The way to room is not luggage friendly either, road with small rocks.”