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„I had a pleasant and comfortable stay here. The room was clean, cozy, and nicely designed with warm lighting. The staff were friendly and helpful, which made me feel welcome. Overall, a good experience — just a few small things could be improved, but I’d still be happy to stay here again. 😊”

„The place is nice and convenient location. If you’re staying with friends or family and is looking for a budget friendly stay, then this place is perfect. The only thing is the parking space, we arrived late night and the guards wont let us park inside since the parking is full. Good thing we found a parking spot outside. Overall, our experience with this place is good. Highly recommended.”

„Overall our stay was ok. But i would not recommend it for guests planning for a staycation . Pros: ●Rooms are big and shower area is spacious, and water pressure for showers, bidet, and faucet are strong. ● Breakfast buffet is good ●Hotel Staffs are friendly and approachable. ●View is nice Cons: ●Although the hotel is relatively new, the amenities appear poorly maintained.” Specially for the Pool area/Gym Area - Poor ventilation has caused the area to smell damp and moldy. ●8th floor, place is not very well lit, especially at night.” ●Pool hours is not consistent with what is posted online. Suggestions: Timely repairs are necessary to maintain guest safety and provide a relaxing stay.”

„It was such a pleasant surprise. The hotel was conveniently located at the heart of Baguio. It is also very near Camp John Hay which our family really loves. It is reactively new so it was very clean and so beautiful. The staff were so friendly, accommodating and welcoming. Everyone was so amazing. It was such delightful experience for our family, we enjoyed the hotel so much even the food at breakfast was so good. I would give this hotel an excellent rating as they also treated their guests with 5-star service. Kudos to everyone and we will surely be back. Thank you Chateau De Maisons for the great, amazing stay at your hotel.”

„The location is near the city center, like 10 minutes away from SM but the problem is traffic. So it will take up to 30 minutes from the city center. Everything is fine, we were able to book on the same day and check in late at around 8pm, Breakfast is included but it's not appetizing, my concern is with the bathroom, it smells like cockroach when I tried to open the cabinet below the sink where the heater switch is located. I hope it was more accessible, since the bathroom is small it was hard for me to crouch down and turn it on, plus the smell of the cockroach. Overall if you just want to sleep for a night it's a good choice.”

„nice hotel with breakfast buffet and heated swimming pool good for family bonding, unfortunately the staff was not that friendly and the bellman seems like you need to give him a tip after his service and also the receptionist but I would like to commend the housekeepers, lifeguard and parking staff for always greeting us. I would definitely come back because of the hotel amenities”

„The breakfast is good for the price, there are days that the menu is better. But overall, it’s acceptable. There’s just some issue in terms of the response time of the staff, when requests were not catered immediately. The road going to the hotel is also under repair that’s kinda hassle. There’s no elevator connected directly to the floows so you have to take the stairs 😅”

„Returning Guest Disappointed – Urgent Improvement Needed Stay: 15-17/Nov/25 Status: Returning Guest We returned hoping for improvements after our last critical review, but found significant service failures persist. Management must urgently address these issues before our planned January visit. * Room Welcome: Cookies appreciated, but a Baguio Rose flower stalk would be a more meaningful gesture. * Housekeeping: Towels placed on the floor for replacement were simply re-hung; we had to call for clean ones. * Front Desk: Only one staff member on duty led to three unanswered calls at night. This poses a serious safety risk in an emergency. * Food (Breakfast): HORRIBLE quality. The buffet lacked creativity, was visually unappetizing, and items like the sausage were inedible. The Chef needs immediate supervision. Management/GM: Please give these critical points your special attention. We need to see positive improvements in January; otherwise, we will seek other accommodations.”

„⭐️⭐️⭐️⭐️4/5 Our stay at Hotel Urban Khotel (Kurban Hotel) in Baguio was truly enjoyable. From the moment we arrived, we were warmly welcomed by the staff. They were consistently polite, attentive, and always willing to assist, which really made a difference in our overall experience. The cleanliness of the hotel is outstanding. Rooms, hallways, and common areas are spotless, and you can tell that housekeeping takes pride in their work. The rooms are well-kept, comfortable, and provide everything you need for a relaxing stay. Another highlight is the location. The hotel is conveniently situated—close enough to the heart of Baguio for easy access to popular spots, yet far enough to enjoy a calm and peaceful atmosphere. It’s a great balance for both relaxation and exploring the city. The unlimited breakfast was a pleasant surprise. The food was tasty and filling, giving us the energy we needed to start our day of sightseeing. A bit more variety in the menu would be nice for guests staying multiple nights, but overall, it was a great perk. What we really loved was the view from the hotel—absolutely beautiful and one of the things that makes this stay memorable. Waking up to the cool Baguio breeze and a nice view is definitely a bonus. Overall, Hotel Urban Khotel (Kurban Hotel) exceeded our expectations. Clean, well-located, friendly staff, delicious breakfast, and great views—everything you’d want in a Baguio getaway. Highly recommended, and we would definitely stay here again!”

„9/10 Very accommodating staff, clean room, and complete amenities. They provide towels, shampoo, and soap, plus there’s a 7/11 downstairs. Casa Bel is in the basement, so just ask the guards, landmarks are Polylite Baguio or PNB Village Upper at the M.M. Gara Building. Transportation is easy with taxis right outside. It’s 2.1 km from the city, costing around ₱100–₱150. Breakfast is delivered on time, the WiFi is fast, and YouTube works smoothly.”