Hotele w Barra de Guaratiba

Carol at Ramada Hotel Recreio has helped me a lot in booking rooms, answering my questions and being resourceful. She is really professional and caring, and has exceptional customer service skills. She always has a smile on her face and really goes out of her way whenever I requested her help. I think she is the biggest asset Ramada Hotels have here and should be recognized as such.

With a stay at Le Relais de Marambaia in Rio de Janeiro (Barra de Guaratiba), you'll be steps from Telegraph Stone and 4 minutes by foot from Barra de Guaratiba Beach. This upscale hotel is 11 mi (17.6 km) from Recreio dos Bandeirantes Beach and 13.5 mi (21.7 km) from RioCentro Convention Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10 AM.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.Make yourself at home in one of the 7 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Chegamos ao hotel por volta das 17h50, e já na entrada, ao questionarmos ao segurança a respeito do estacionamento do hotel, recebemos apenas a resposta de que estava lotado. Questionamos onde seria o tal estacionamento, e o mesmo respondeu que era logo após o prédio, em um portão branco. Estacionamos o carro ao lado, e não havia, no portão ou em algum ponto perto dele, indicação de que aquele era o estacionamento do hotel, bem como sua lotação. Chegamos em um horário já distante do tempo em que se inicia o checkin, mas mesmo assim nos deparamos com uma enorme fila para fazê-lo. Após passarmos mais ou menos 40 minutos na fila, fizemos o checkin e subimos para o quarto. O quarto em si é bom, apesar de ter pontos que necessitam de atenção. Ele é muito mal iluminado, contando apenas com dois ”spots” de luz, bem pequenos, e um abajur. Além disso, no banheiro encontrei muitas falhas no teto, inclusive uma parte que parece como um alçapão, porém toda deteriorada. No dia seguinte, quando fomos ao café da manhã, nos deparamos com mais uma fila. Chegamos ao café da manhã por volta das 9h40, ou seja, faltando 20 min para o fim do serviço, que em si é muito bom, porém me chamou atenção para certos pontos. Como o salão principal estava lotado, alocaram os hóspedes em outro salão improvisado, no saguão do hotel, que imagino ser uma prática devido à lotação habitual do fim de semana. O café da manhã oferecido é bom, porém nada fora do comum. O serviço é precário, os 30 minutos em que estivemos sentados, não passou nenhum funcionário para recolher os pratos que os outros hóspedes haviam deixado na mesa, além de falta de reposição quanto a pratos e talheres. Já visitei alguns hotéis pelo mundo afora, mas nunca vi um hotel que imediatamente no horário em que se encerra o buffet, começa a rapidamente recolher toda a comida disponível. O que sempre vi são os funcionários pararem de repor a comida em certo horário. Dada as filas do hotel, o mínimo seria o horário ser extendido aos finais de semana, penso eu. Por fim, no checkout, o diálogo com o recepcionista foi rápido e sucinto. Ele questionou se haviamos consumido algo do frigobar, e era isso. Não havia papel para assinar, não havia conferência do quarto, nada. Então tá... Não chegamos a utilizar a piscina e a academia, por isso não posso escrever sobre. Minha opinião final é que o hotel é muito grande, bonito e bem localizado. No entanto peca em muitos pontos, como conservação e administração em si.

With a stay at Seven Sunset Club Marambaia in Rio de Janeiro (Barra de Guaratiba), you'll be within a 10-minute walk of Telegraph Stone and Praia da Marambaia. This pousada is 10.6 mi (17.1 km) from Recreio dos Bandeirantes Beach and 13.1 mi (21.1 km) from RioCentro Convention Center.Enjoy a meal at the restaurant or snacks in the pousada's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 9:00 AM to 10:30 AM.The front desk is staffed during limited hours.Make yourself at home in one of the 4 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected.

Unfortunately there is a lack of kindness in the reception of the hotel. They discriminate against customers for booking through the website, speak several times during the service ”your booking was through the website”. As for the pool, it is wonderful, but there is a lack of use policy, such as not eating and drinking inside the pool. Unfortunate, because the space is wonderful, but I was disgusted to imagine the dirty water of food scraps and pee.

O atendimento na recepção foi o melhor. Os quartos eram bem limpos, o café da manhã é ótimo. Extremamente espaçoso, piscina bem limpa. Foi realmente um dos melhores hotéis que me hospedei e o preço é muito em conta.

The room was excellent, the shower was excellent, the cleaning was perfect, the coffee and water was very good! The hotel is a very nice place, a partnership, a 2 academies where we can enjoy a variety of activities! I have only choices to this place! Kings' breakfast! This is worth it!

We only spend 1 night in the hotel, arrived at 13h on day 04/09 on day 12h. We went on an indication of a friend and was a great experience. We arrived just before the check-in time, it is 14:00, and we could get up to the apt. We asked for room service for lunch, the meal came fast and was very tasty. No charge is charged for served on the apt. The values of the cardapio are compatible, nothing out of the normal. The large suit, comfortable bed, fridge supplied with water and refrigerant and without charge to use with your things; good bathroom, good shower. We were in front of the lifts, we thought it would be noisy, but for our happiness it was quiet, a good morning coffee with many options, the staff of the reception could be more nice, but nothing to catch the stay. Super recommendation!

The hotel is located just 1 minute from the beach, the attention is spectacular.

The Hotel it’s not as good as it promised. The location, if you come on holidays, it’s not close to the beach. You really need a car for every moment of the day (beach/ lunch/ dinner). The place has a lot of traffic so it’s normal to take an hour to do 6km. The wifi doesn’t work in the rooms. The pool is too small for the size of the hotel. I won’t came back.