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5 star

Jayakarta Hotel Lombok
3.7/516 opinii

Jayakarta Hotel Lombok

Batu Layar|3.56km from city center
We were there only for 1 night for weekend, booked more than 5 rooms for family and children. Despite the pandemic, Jayakarta seems getting busy with events (workshop, wedding etc) and of course many guests were stayed during weekend (sounds good tho). However, during breakfast seemingly lack of attention and supervision of senior staffs. 80% of staffs in-charge during breakfast were trainees. Egg station, pancake & waffle station, even ”gorengan” station conducted by trainee who started their training program just in 5 days and there was not a senior staff who supervised there. 100% guests were Indonesian (local). we stood in a crowd just for gorengan and omelet, there wasn't any marking of queue nor any motto ”first come first serve” nor ”menjaga jarak” I did order, trainee said “wait a moment or we deliver to your table”. Less than 5 minutes I came back, but another guest took my gorengan. trainee said “wait a moment we deliver to your table”. I came back, she said “gorengan has delivered but to a wrong table” (me sigh). I ordered again and told her will be back less than 5 minutes. when I came back, gorengan have taken by another guest. I decided to wait in gorengan stall, and still other guest took the gorengan, even more there was not a single word came from the trainee suggested the guest to “get in line”, and it took 1 hour just to have 5 slices of gorengan *after struggling and complaining. I had no idea, either the trainee didn’t understand about first come first serve or didn’t notice about who to be served in a queue (Executive Chef & FBM have you trained your trainee how to manage the crowd?). Hotel should be more concerned of PIC in a crowd station, at least could be anticipate the occupancy during busy weekend, hire DW or recalled the worker (WFH) whom have skills and knowing how to handle the crowd just to assist over the weekend. mostly guests were really don’t care about ”getting in line”, what a shame on the guest who insisted getting in line but kept ”ditikung”. the excuse of ”we are very sorry there were many guests” should not be occurred if senior staffs in-charged in a “favorite” station for local guest. Never let your guest leave unhappy

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Business travel

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Breakfast

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Family friendly

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Zobacz opinie gości na temat hoteli w: Batu Layar

Szukasz hoteli w mieście Batu Layar? Zainspiruj się opiniami innych podróżnych.
Puri Senggigi Hotel
3.7/512 opinii
The trip here can be reached by damri from the airport and delivered to the front of the hotel, first time to be greeted by a friendly receptionist. the room is clean
OYO 1605 Puput Resort Batulayar Senggigi
5/52 opinii
On arrival it is a little daunting walking up a dirt track past barking dogs and cows but the rooms are huge and beds comfy with superb shower and, toilet facilities. On eventually being directed to some houses at the rear of the bungalows and finding him, the manager was so friendly and inviting. Very good experience with some fantastic restaurants and clubs within easy walking distance and laundry supply stores near by it made for a great stay. Only downside was TV and Wi-Fi not working. It might be when you go but the island is slowly progressing back to normal after covid
Coconut Boutique Resort
4.1/52 opinii
The teacher said that I have never been evaluated for business trips abroad, this is first time. First of all, everything about the hotel is very good, the service is good, the Chinese are courteous, and each waiter is sincere. There is a swimming pool very nice at the door. But the problem is that the location is too remote. The first day the customer drove me to the hotel, I went the wrong way, and then there was no hotel in Fangyuanli. I went to Senggigi for at least 10 kilometers. Every day, the customer drove over to take us to see the project It ’s hard. After all, it ’s far from where you live. If you want to stay quiet, live here. Senggigi
Jayakarta Hotel Lombok
3.7/516 opinii
We were there only for 1 night for weekend, booked more than 5 rooms for family and children. Despite the pandemic, Jayakarta seems getting busy with events (workshop, wedding etc) and of course many guests were stayed during weekend (sounds good tho). However, during breakfast seemingly lack of attention and supervision of senior staffs. 80% of staffs in-charge during breakfast were trainees. Egg station, pancake & waffle station, even ”gorengan” station conducted by trainee who started their training program just in 5 days and there was not a senior staff who supervised there. 100% guests were Indonesian (local). we stood in a crowd just for gorengan and omelet, there wasn't any marking of queue nor any motto ”first come first serve” nor ”menjaga jarak” I did order, trainee said “wait a moment or we deliver to your table”. Less than 5 minutes I came back, but another guest took my gorengan. trainee said “wait a moment we deliver to your table”. I came back, she said “gorengan has delivered but to a wrong table” (me sigh). I ordered again and told her will be back less than 5 minutes. when I came back, gorengan have taken by another guest. I decided to wait in gorengan stall, and still other guest took the gorengan, even more there was not a single word came from the trainee suggested the guest to “get in line”, and it took 1 hour just to have 5 slices of gorengan *after struggling and complaining. I had no idea, either the trainee didn’t understand about first come first serve or didn’t notice about who to be served in a queue (Executive Chef & FBM have you trained your trainee how to manage the crowd?). Hotel should be more concerned of PIC in a crowd station, at least could be anticipate the occupancy during busy weekend, hire DW or recalled the worker (WFH) whom have skills and knowing how to handle the crowd just to assist over the weekend. mostly guests were really don’t care about ”getting in line”, what a shame on the guest who insisted getting in line but kept ”ditikung”. the excuse of ”we are very sorry there were many guests” should not be occurred if senior staffs in-charged in a “favorite” station for local guest. Never let your guest leave unhappy
Sunsethouse Lombok
4/512 opinii
Very close to the beach, but a certain distance from the central area of Senggigi. It takes ten minutes to walk to a place where there are more convenience stores and restaurants. The service is very good, you can pay the hotel to arrange a car delivery machine. Breakfast is average.
The Chandi Boutique Resort & Spa
4.6/537 opinii
This is an absolute gem, a “boutique”experience in its truest form on all levels of facilities & service - I can’t recommend it highly enough! We stumbled across The Chandi whilst in Lombok & it was the most AMAZING find. Here’s a few words to sum it up: Stunning Chilled Stylish Boutique Friendly Helpful Delicious food & drinks Perfect pool Sophisticated Massage heaven Multicultural Thankyou to Andy & his wife the owners & ALL the staff for such a lovely welcome & conversations throughout our stay with special shout outs to Fian & Vee. I shall be recommending The Chandi to all my family & friends who come to visit me in Lombok - I am a home owner there so I know the area well & my views are discerning! Looking forward to to returning & seeing you all again as soon as possible.. Sarah x

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Lokalne informacje dla podróżnych

Najwyższa cena2 219 zł
Najniższa cena31 zł
Liczba opinii817
Liczba hoteli412
Średnia cena (dni powszednie)310 zł
Średnia cena (weekend)313 zł