Aspria Berlin Ku'Damm

Super Hotel und alle sehr nett. Werde ich immer bevorzugen, vor allem da dass. Frühstück sehr preiswert ist und das Angebot was geboten wird überragend

早餐極差！

Unusable internet for our entire stay (10 seconds to load a google search) - told multiple times, it was due to the time of day. On the third day of trying to find a solution, I was even interrupted by rude staff member at the front desk to again tell me that it was just because of the time of day. Eventually had to involve the general manager who reported back that they were in fact having problems. After they attempted to fix the issue the connection is still not usable in the room. No outlets anywhere near the bed. No room service. Housekeeping does not clean the room floors are dirty and carpets are embedded with strangers hair. Poor housekeeper does not even know how to change out the empty hand soap dispenser. No coffee machine or kettle in the room. Pillows are almost non existent with no other options - had to go and purchase one just for the stay?!? The toilet acoustics are incredible. You will hear EVERYTHING from your partner even with the door closed. 4 star hotel??? Positive notes - location is great. Spa is fantastic. Easy access parking (€15/day) cafe on site (although no breakfast tea?) and most of the staff are very pleasant.

Hotel Aspria Ku’damm Berlin really a hotel? Although I may be critical in this review, I must stress that the staff was very friendly. For business I was staying at Aspria Ku’damm Berlin for 12 nights and I really started to wonder if the Aspria is really a hotel. I’ve come to the conclusion it’s just a side-business for the SPA Aspria. This conclusion was basically confirmed by the friendly receptionist. I could have known as when I tried the Aspria website all is about the SPA and you really have to be Sherlock Holmes to find the correct link to the reservation page for the hotel. I was persistent as I knew my colleagues from the customer were staying there… First of all, the location. Although the street of the hotel is not really appealing, it’s reasonably quiet and only a few hundred meters from the Kurfürstendamm, where there are plenty of restaurants, supermarket and other stores (the Greek restaurant Ach! Niko ? Ach is very recommendable). Also the S-Bahn Charlottenburg is only about 7 minutes walk away. The hotel has a parking garage, so for a visit to Berlin a fine location. My arrival at the hotel was a real Benny Hill experience. The only thing missing was the Benny Hill tune… I was given room 111 and when I came first to this room the keycard didn’t work. So, a little frustrated I went back to reception. The receptionist reactivated the card and kindly joined me upstairs to the room and the key did work. The room was definitely spacious, but also had a big concrete support beam in the room and a TV fixed to the ceiling in a convenient manner. However the bed was making lots of noises with the slightest movement… The first morning I went to breakfast, which was very simple. For 14 euro’s you can choose from kinds of bread and croissants, 2 kinds of blandly tasting cheese, Nutella, jelly, (boiled and baked) eggs and some yoghurt. Plenty of choices for coffee, tea and hot chocolate, but the taste of the coffee can’t be called great. When I mentioned my room number at the breakfast staff, it wasn’t on the list. Well, according to the list I was in another room: 112. They’d check with reception. When I came back later I had to ask, but was told that everything was in order. The list was correct… Well, lets check with reception… First I complained about the noisy bed in my room 111. Then checked why breakfast thinks I am in 112. “But you are in 112” was the answer. We have guests arriving in 111 today. NO, I slept in 111, my stuff is in 111, so how can I be in 112 then? So I proposed they’d give me the key for 112 so I could move my stuff from 111 to 112 (this also solved my noisy bed issue) and that proposal was appreciated. They gave me the keycard for 112, but at room 112 the keycard didn’t work… Grrrr. Back to friendly receptionist to get it solved. In room 112 the bed was fine. Basically the room looked fine, although the long pile carpet was not exactly cleaned well. I guess they’d never vacuum here. Also cleaning the bed. I was he

Wir waren zum 54. mal im Aspria. Das Haus ist etwas in die Jahre gekommen, aber attraktiv. Die Möglichkeiten zum Hotel sind phantastisch. Das Personal, allen voran Hamad vom Frühstück sind gut und sehr freundlich. Wir kennen das Haus wie gesagt seit Eröffnung und waren über 50 mal da. Dieses mal gab es Probleme bei der Rechnungsstellung. Die Rechnung wich vom Zahlbetrag um mehr als EUR 225,00 zu unseren Ungunsten ab. Wir monierten dies zu recht mit dem Ergebnis, daß der sog. "HEAD OF REVENUE & RESERVATION" uns Hausverbot erteilte. Der Mann führt seit einiger Zeit einen "Kampf gegen seine treuen und zahlenden Gäste. Ob er weiss, wo sein Gehalt herkommt ? Apsria bis auf diesen einzelnen Menschen sehr empfehlenswert !

Nach vier Jahren haben wir das Hotel Aspria wieder einmal getestet. Frühstück und Bar im EG um Herrn Hamad immer noch sehr gut. Der kann es halt. An der Rezeption einige Mitarbeiter sehr bemüht, andere nur lethargisch und desinteressiert. Im Zimmer "knappe Hygiene": es werden lediglich die Betten gemacht, es wird nicht gesaugt, Waschbecken muss mn selbst saubermachen etc. Das negative Highlight ist der nicht ganz helle Bademeister der Saunen im 5. Stock: dieser blökt mit ihm bekannten Clubgästen mit 70 - 80 Dezibel im Ruheraum mit Liegen im 5. Stock. Angesprochen, doch bitte woanders laut zu reden, nur präpotente Ansagen von ihm "er habe hier das sagen, wenn man seine Lautstärke nicht wolle, sollte man gehen ... - bitter, wenn das Personal derart unverschämt ist. Es steht ausdrücklich "Ruhe" im 5. Stockwerk. Hier sind liegen, auf denen man nach der Sauna ruhen und die Augen zumachen möchte. Es ist unüblich, daß das Personal selbst grölt, das doch schliesslich für die Einhaltung der Regeln da sein sollte ... Vor Anreise fragte man, ob Schwimmbad und Whirlpool auch wirklich in Betrieb seien. Dies wurde bejaht. Der Whirlpool im 5. Saco ist seit langem ausser Betrieb, wie es vor Ort heisst. Schade - Nur mangelhaft. Horst Junker