Bypillow Amari

Just checked out of this property today. Didn’t have the most pleasant experience, but also wasn’t horrible. Checkin was easy and the area around it has lots to see and eat at. The room, was… okay. There were scuff marks on the wall, the sheets were clean but had black markings on them (that I’ll assume are just wear and tear stains, the room was exceptionally warm and the thermostat did not allow you to take it off of heat. In the bathroom, the shower only had half of a door. I understand that’s the “design”, but it allowed for water to splash everywhere outside of the shower. Additionally, the sink did not drain water, at all. Water pressure was good and was hot so that’s a plus. One downside is the walls are very thin. You can hear your neighbors very easily. My room was only $80 on a Wednesday night, so you get what you pay for, but I’ve seen this room go for $130 on the weekends easily and I don’t think at a price like that it’d be worth it. The only big upside is the proximity to the Guggenheim. WiFi worked well. If it says “courtyard view”, it’s not really much of a courtyard and is a bit misleading in my opinion. Hope this info helps on my experience for anyone looking to book a hotel in Bilbao. I’d give it a 6.5/10 score.

ESKERRIK ASKO! I had a very good time in this hotel. I had all i needed, a good bed, the possibility to use a shared 'living-room' kind of a lobby to prepare coffe, a fridge is in the room, also water boiler. The 'by pillow' is close to guggenheim museum and the art museum. Good restaurants just everywhere. Extremly friendly receptionits that welcome people kindly and are helpful. All in all way better than so many 4 stars hotel i have been.

This hotel is less than five minutes away from the Guggenheim Musuem. There are heaps of tapas bars around too. The rooms are a good size mine had a king size bed. A big shout out to Gary on the front desk who went out of his way on two occasions to help me out. Great value for money.

Staff were very friendly. Cute hotel. My room needed a little repair (#4) but overall great experience!

Beware, no laundry or parking on site and hotel is in bad shape. It looks ok from the outside but upkeep is lacking. Parking is a 5 minute walk. Shower did not drain, pipes make loud noises, sink faucet not secure, and fridge did not work. Hotel does not uphold any responsibility for false advertisement of services offered or condition of facilities. Front desk was nice and helpful to find parking and things in the area but have to authority to fix things that are broken or remedy any situation that arises. Would not recommend.

Lady on reception was fantastic! Checked opening times of museum & funicular railway. Gave us a map & dinner suggestions. We had trouble finding the car park & walking back from the car park……but great location for the museum.

Loved the stay, and the area. Both the desk clerks were very helpful!

No problem at check in or check out, friendly staff and everything is clean! Great value hotel

At a fantastic location (4 min walk to the Guggenheim) but a run down hotel. Walls are thin and the water system is very noisy. Once night stay was ok.