The hotel room it self was pretty nice for a family and accurately described as far as appearance. (The WiFi was not successful in room despite calling to the front desk for support.) It only let one device sign up. (You had to sign up for Hilton honors to receive it and enter all your info in case that’s an issue for some)
I wrote 5 guests and they still only provided towels for 3. The biggest disappointment was the pool. It’s misrepresented on the website-smaller than portrayed-not a standard hotel pool-surprising for Hilton. There were unattended children in pool throwing footballs and running. We got hit in the head with a ball. Despite feeling like a total “Karen” we asked the manager to please tell the parents who were drinking with backs turned to the kids to STOP. He did attempt to help the first time, but literally the kids continued to run and throw a football around. It was obnoxious. When I reported the disturbance continued he didn’t come back in and assist, so we had to leave. I was not the only family shocked by the behavior allowed in there. Lastly, the blankets were super thin and not warm. It was again surprising for the money we paid. One sheet on each queen and literally a really thin blanket on top. My kids asked where the blankets were haha. The pull out couch is likely only good for one kid. All springy and not comfy. No stores nearby without a good walk. Very dark area to walk back to at night with kids.
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