Butikowe hotele w mieście Belitung

„Staffs are generally nice and helpful. Breakfast is normal, cleanness of restaurant needs to be improved. There are many flies there, I also saw a mouse running around in restaurant.”

„Sheraton was an excellent choice for the best service and place to be in Belitung. Immaculate beach and hotel. A fair distance from the airport (approx 45 mins). A shout out to Dio or Guest Service Officer which attended to our check in. He was very patient to inform us on the hotel facilities and surrounding. We arrived arrived extremely early and our room wasnt ready, he offered us breakfast at their restaurant whilst waiting for our room. Updated us about through WhatsApp when our rooms were ready. The Hotel Manager Mr Amin was a friendly person and welcomed the guests that arrived early that day with asking about our flights and trip to the hotel. You can see he works hard and attentive to the staff and guests in the hotel. He was at the breakfast restaurant each morning checking on the place and also walks around the hotel compound. Our buggy Trainee Jessina was a lovely girl. She drove us to the honey farm with care. Gave us bottles of water after the tour as it was a hot day. Ever smiling! In the restaurant, we were attended by Kheren that greeted us each morning with a smile and warmth as she ushers us to our table. Our server Reka was another lovely waitress that look after us during our stay and morning breakfast. Hardworking and observant! In the evening, we we served by Valentino who was a little shy but always smiling, he offered us krupuk (so delicious with sambal terasi and colo colo) as starter to our dinner. Our garden rooms was larger than normal, very clean with a bath tub outdoor and enough hangers and place to dry our wet swimming clothes. Eventhough we didnt need our bedsheets to be changed daily, they make up and tucked back the sheets like newly changed. We are already missing their smile and hospitality which were top notch!”

„1. Doorbell not function 2. Lobby still under renovation 3. Swimpool circulation wasnt on,the pool ended very dirty 4. Chair was broken,resulted my husband fell from the chair 5. Floor inside room some dirty found  6. Water flooded outside the bathing area 7.beach in the morning was in very low tide,couldnt swim in the beach 8. The ocean not as good as in tanjung tinggi or tanjung kelayan 9. Restaurant options only 1 (next to hotel),far from anywhere,no public transportation nor taxi or uber or grab”

„The location of this Hotel was very eccentric and it was very convenient to walk from it by foot. Also as I plan to see some interesting geological locations on the island during my day trip to Belitung, receptionist has helped me to organise Rental Car. I didn’t eat at the hotel, but I’m sure it would be good as well.”

„obsługa recepcjonistki jest miła i szybka...gabinet fryzjerski duży i czysty...menu śniadaniowe bardzo urozmaicone i bardzo smaczne...jest basen, dzieci mogą pływać...tak się składa, że ​​kiedy po przyjeździe odbywa się uroczysta kolacja... niezwykle ożywiona, a podawane jedzenie jest również bardzo smaczne...”

„staff was nice, but thats about where the nice comments end. rooms are mouldy, linens are stained, pillows were smelly and yellowing. looks like they are cheaping out on laundry by outsourcing it to another laundry company, leading to 0 control in quality or cleanliness. staff were very welcoming and kind, helped us with changing room(although that didnt improve anything) and arranging activities. managment needs to be changed and stop cheaping out on everything, embarassing to call it a marriott hotel.”

„Dapat room yg Bagus, view nya kolam dan sedikit pandai Tanjung Pendam, Kamanya nyaman, service nya baik, ramah .. hanya saja, kamar kurang bersih, di Sofa ada tersisa bekas makanan ringan (pilus) yg terselip.hampir dikira telur cicak sama istri, pas di cek rupanya kacang pilus”