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Opublikowano17 lip 2025
Gość
Fast and friendly check in. For those that drive there are indoor and outdoor parking spots at the same cost which is an added bonus.
Breakfast was far more than I expected and they even have little take away baggies you can grab if you plan to be out and about all day. They had juice, cookies, and snacks for your travels.
I was very happy with my stay.
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Cena za noc od:2 929 559 VND
Opublikowano13 lip 2024
BarryWoo
Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd.
We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers..
A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out.
In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.
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Cena za noc od:3 736 642 VND
Opublikowano28 wrz 2025
Gość
Everything was great specifically the girl at the front desk was awesome, she helped us when we had a problem with the door lock of our room, we tried everything but could not open it I guess the battery was dead. She was very helpful, whenever I would visit Ottawa I would definitely like to stay at the same hotel. Her name is Navneet I want to give her 10 stars, thanks Navneet.
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Cena za noc od:2 560 939 VND
Opublikowano11 sie 2025
Anonimowy użytkownik
The bed was comfortable and the breakfast buffet was great. The room was fairly quiet. The shower controls were modern. The only thing was no trash bags in the trash bins inside the room, and no bottled water included (had to bring my own). The garbage bags they provided after requesting them were too big lol. The cost was fairly expensive for just one night though manageable if splitting the cost with another guest.
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Cena za noc od:3 205 054 VND
Opublikowano5 mar 2024
Narcissusyh
good location.
clean, comfortable room and kind staff.
perfect experience in Canada.
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Cena za noc od:4 035 419 VND
Opublikowano14 lip 2025
Gość
This hotel is very clean and the location is close to all the main attractions. The facilities is good, I was able to use their swimming pool and other entertainment facilities. I would staying in this hotel again next time in Ottawa.
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Cena za noc od:2 840 314 VND
Opublikowano11 lip 2025
Ka Ka Boy
The Fairmont Chateau Laurier is an iconic landmark in Ottawa, offering a perfect blend of luxury, history, and charm. Guests can enjoy a guided tour of the hotel to uncover its rich heritage. Adding a unique touch to the experience is Stewart, the hotel's beloved canine ambassador. This friendly black Labrador retriever, once trained as a guide dog, now welcomes guests and has even inspired a children's book series titled ”Stewart: King of the Castle”.
The hotel features a beautiful indoor pool with a classic, historical ambiance, making it a serene retreat after a day of exploration. Its prime location places you steps away from Parliament Hill, the Rideau Canal, and the bustling ByWard Market, with museums and other major attractions within easy walking distance. Whether you're visiting for business or leisure, the Fairmont Chateau Laurier delivers an exceptional and memorable stay.
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Cena za noc od:4 772 658 VND
Opublikowano15 kwi 2025
Gość
Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.
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Cena za noc od:4 299 273 VND
Opublikowano20 maj 2024
Gość
Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.
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Cena za noc od:2 902 397 VND
Opublikowano30 lip 2025
Cheng Shen
The location is great that is walking distance from most of the attractions. The facilities are a bit old and there is an unpleasant smell in the corridor. In general it is great given the price.
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Cena za noc od:2 227 241 VND