Hotele przy plaży w: Cairo

If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

One of the best stays. The service is amazing. The gym has the most amazing view of the Nile river. The staff is very attentive and make sure you have a luxurious stay. Our room had the Nile view and was on the 14th floor. The hotel gets busy in the evenings. The hotel has the best food and also it has a lot of food joints opposite the road which requires 20 EP.

Very good stay, although it was very short. Very quick walk to hotel upon arrival and staff were quick to check me in. The hotel room was spacious and clean, just what’s needed after a long flight. Although I didn’t have time to use it, the pool looked very nice from my room window. I would happily stay again.

The hotel was terrible, upon entering the lobby, people were smoking inside. And my room was SO old, it did not look like the booking page photos, the bathtub was all scratched, the bathroom just looked so old and gross. The vent was NOISY and smelly. The sofa looked like it was 20 years old and all dented. The bed did not look made. Pillows looked like it had just been slept on. The lamp shade was crooked. The carpet looked so dirty. This hotel is in need of a renovation. I couldn’t stay there after what I saw and requested a change of room. And they were able to put me in the new annex and it looked much more acceptable and normal there.

I like this place, it’s comfortable for families. The stuff friendly and helpful.

The room was very beautiful. The hotel is situated in old buildings andhas old furniture but thats whats giving it its special spirit. The pool is avarage size-not big, not small and the deep is around 165cm. The water needs to be cleaned. But its very good for kids and also for adults. In the night there were swimming courses for kids from outside the hotel, which made the garden area very crowded and noisy. Our big thanks belongs to Mai from reception. She was very proffesional, helpfull and made our stay comfortable.

Amazing service! The room and the hotel are top class and the staff is really polite. Michael Samy is particularly extremely friendly and supportive. I've visited this hotel many times, and each time Michael is always there to help and is so genuine. He goes beyond expectations in getting me everything I need, from a private car to general enquiries. Thank you Sonesta and Michael Samy for making this hotel my go to stay in Cairo.

We arrived to Cairo to stay at the marriot hotel, a former beautiful palace. Unfortunately and even though we were given a really nice garden view room, we had some problems (noises) with the bathroom pipes during the night. Nevertheless the following day we explained the problem and we were not only changed without any question but offered an even better room! Thanks Qamar for all your help! This is what a 5 star hotel should be!

The location is perfect by the Nile River. The staff are very warm and friendly. The atmosphere is much better than the Ritz-Carlton where we stayed before. Especially the way into the hotel, I felt like a small French-style kingdom, isolated from the chaos outside. Got it