Habraham
26 grudnia 2023 r.
Just like the other reviewer's the hotel room i stayed looked nothing like the pictures because it was at the hotel Dos Playas and not the Hotel Maya Caribe, even though I booked at Maya Caribe. It is a bait and switch tactic and after talking to other guest I was not the only one. One of them did complain and they switched them room so that is something you can try. I didn’t want to argue and with 2 kids under 2 I already had enough on my plate.
Now about the actual room, it’s old. From the light fixtures to the bed its very old. I guess you get what you pay for however in my case i didn’t pay for that and still got that. The bed only has two bed sheets and both had stains on them. Towels are thin and old and the door looks like it had the landlord special (painted and shaved on the edges probably because of humidity). The noise was not bad despite being in the entrance and first floor. Recap, room is old so don’t expect luxury and at least it was clean.
For Food i only paid for the breakfast since the other reviews did not have good experiences on the food and they are correct. If you are doing all day excursions not even breakfast is worth it since you end up leaving before they open.
Staff was friendly especially so if you tip. Even if you don’t everyone was nice and friendly. The only person that had a slight attitude was the security guard but it was 1 AM and I also would be grumpy if i worked night shift.
The ocean was great and rooms are close by.
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