Hotel Luma by Kavia

Location is perfect. But way too noisy!!!! Basically impossible to sleep.

チェックイン前に荷物を預かってもらえたので、私達は観光を快適に楽しめました。スタッフはとても親切でした。

Es tal cual como lo describen, cómodo , limpio, Organizado, bien ubicado. Nos encantó

Excelente servicio

Ganz gut kann man weiter empfehlen

We only stayed one night before we continue our commute. The check in and out process was easy and convenient. The room was comfortable although it was a bit unusual the shower had a glass door directly into the living/sleeping area. We had a 2 double bed setup and there was a friend traveling. Outside of this the property was great and we would probably stay again if in the cancun area.

This is certainly not a 4 star hotel. It's a 1 star hostel. They only gave us 1 towel. The water pressure is super low that it doesn't rinse off the soap.

Going to be fair here I took the cheap route and paid for it. I had to travel alone and didn't want to spend way to much. The A/C doesn't blow cold and when I asked for it to be looked at I'm certain no one came to fix it because it got weaker as time went on. The breakfast was super bland. And the staff looked very lifeless. I wouldn't do this to myself again. Unless you like a luke warm room, this isn't the place for you when it's already 1000 degrees outside!

Overall this was a great place to stay for one night before we went for a week to our 5 Diamond Resort. It was 20 mins from the Cancun Airport and they had free Parking behind the Hotel in a Gated Lot. Within their 5 floor Hotel (with an Elevator) the Room was Clean and modern, air conditioned, unlike many places with traditional Mexican style, which can be considered old fashioned. They had free WiFi and the flat panel TV had Netflix, Amazon, and Disney ready for you to log into with your Account from home, or to sign up for the free trial. Nothing overly fancy though, but to be fair one isn’t paying for a Hilton or a Four Seasons. So for the price this was an excellent choice. If you don’t normally stay in 5 Star Hotels or Luxury Beach Resorts then you’ll be more than comfortable here. In the same block there were excellent Dinning in casual type traditional Restaurants, and plenty of T-Shirt/ Souvenir Shops, and an OXXO across the street. Close by NightClubs too, and 10 mins to the Beach. This is probably the highest level of luxury for the price level, so well worth your consideration.