Kimberly
17 października 2023 r.
We booked this hotel for its beachfront location, onsite restaurant, and bar. Bar and Restaurant CLOSED and staff told us if we wanted ICE FOR OUR ROOMS we would have to go down the block and BUY IT FROM A STORE!!! Staff was inattentive, and dismissive and did not want to be bothered with guest questions or needs. Our treatment was ridiculous for a $250 charge per night. Went to walk the beach at 6 pm pre-dinner and upon our return an hour later we, and some other guests, found ourselves LOCKED OUT of our hotel from the beach access. When a guest got the front desk on the intercom they were told they would have to walk around the entire facility for reentry. STEER CLEAR OF THIS HOTEL.
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