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I only ever dealt with the staff at reception but they were always polite, helpful and very informative. We had two connecting rooms for our family of five. There was plenty of space and the beds were comfortable. Rooms have split system air conditioners that work well enough. Despite the bathrooms (especially the toilets) showing their age, the rooms are at least clean. Rooms come with a digital TV with free-to-air channels, alarm clock, phone, microwave, kettle, mini-fridge and iron. Bathrooms come with complimentary toiletries. The motel is located on Albany Highway, like many motels in Albany and as such, for those not accustomed to staying next to a busy road it can be quite noisy (although as I'm a city slicker, I personally didn't have any issue). Since it is on Albany Highway though, it's easy to find. The motel has many facilities available, including an Indian restaurant, swimming pool, guest laundry, table tennis table, communal kitchen and a games room. DVD players and board games are available from reception on request too. Continental breakfasts are available for $13pp. What I liked best about the motel was the convenient location, friendly service, and clean and spacious rooms. What I liked least was that the bathrooms could do with some refurbishing, especially the toilets.

Other reviews made me feel doubtful about staying here, but it turned out that my stay was much better than I expected. The motel may be old and dated, BUT it's absolutely comfortable and clean. Great value for money, so glad to score the very last room and escaped the xmas heat from Perth. Loved the shower with plenty of hot water and strong pressure, I slept very well on the bed, staff were great, the location was great...albeit it's right by the side of busy albany hwy, but thankfully it's gone quiet by 10pm and you're usually out and about daytime. The pool seemed popular with families and it looked clean and well maintained. There's no kitchen, but the facilities provided were more than enough for heating up food (microwave, cutleries, dishwashing liquid and sponge and towels). They also provided room service if you wish to have it. What I didn't like?? - My room was upstairs LOL I didn't know of this. Good thing I didn't bring much stuff. So bear in mind of this when you make the booking - The whole place was generally quiet, but 2 mornings in a row, I heard this VERY LOUD bang...as if someone just slammed something shut angrily, more likely a door. 1st morning it happened twice, 2nd morning it happened once. Not sure if it's the cleaner or one of the neighbouring guests. Very annoying and inconsiderate! Good thing it didn't happen at night time. - The cleaner almost walked in on me while I was still dressing. She knocked and I answered, but she must have not heard me and just open the door...resulting me to shout 'NO NO WAIT!!!!' Phew that's close! I did try to look for the 'Do No Disturb' sign later to hang on the front door, but couldn't find it. Not saying this is ok, but given all the positives, they outweigh this last near-accident. So overall, I won't hesitate to stay here again.

At night, the boss thoughtfully left the envelope at the door. The room was ready for us. The keys were in the living room. Very spacious room with drying washing machine and simple cooker, we can hot food for dinner. The next morning, without a reservation, we also had breakfast. At the same time, be considerate of our late arrival and let us check out until 11 o'clock. Check in here at 2 o'clock and check out at 10 o'clock. I really like the small platform in front of the restaurant, I also like the clean and tidy yard, and the beautiful owner.

My partner and I stayed here on a Coach Tour and we were both very happy with the food and accommodation. Admittedly our food may have been different to individuals staying here as both nights we had a varied buffet for dinner. Breakfast was also a buffet and all meals were tasty and hot. The staff were friendly and efficient and the rooms were spacious and the beds super comfortable. Laundry facilities were also very much appreciated. One of the outstanding features though were the native gardens. Absolutely beautiful. If only our garden at home could look like these ones. Highly recommend.

Albany Apartments is a popular choice amongst travelers in Albany, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Laundromat, Wi-Fi in public areas, car park, family room are just some of the facilities on offer. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning. The hotel offers various recreational opportunities. For reliable service and professional staff, Albany Apartments caters to your needs.

Really disappointed with my stay here. My food was stolen from the fridge and freezer (management confirmed the theft by reviewing CCTV footage from outside the kitchen). I don't think Tasman does enough to warn customers about potential theft from the fridges. The kitchens should only be accessible via some sort of key or swipe badge system like with the shower rooms (currently anyone can walk in off the street and take whatever they like). It's not enough to have pad locks on the fridges as some customers will not forget to lock up the fridges and freezers. CCTV cameras should also survey the fridges and freezers. One of the staff members said it was against the rules because it would be an intrusion of privacy like with having cameras in the bathrooms. I pointed out this made no sense as people shouldn't be naked in the kitchens. Perhaps security could patrol the property and approach people without some strap or identification to deter intruders. The Wifi also basically does not work. The tent sites are also so small you can hear people in other tents snoring.