Hyatt Regency Changchun

It was a pleasant stay for my pals and I at the hotel. The staff were specially helpful. Special thanks goes to Jason who make sure that our needs are catered to - he even went beyond to assist us to order our breakfast using his own handphone in view of our early flight today! The front desk Miya and Ivy were helpful as well! The housekeeper did a good job too, my request for extra bottles of mineral water is met as well, regardless the time of the day. The only con I would say, is the construction works going on - that said, it has to be done so that hotel can cater better services for the Guests. I will visit the hotel again if I visit Changchun again! Thanks!

There are couple of things that I love about this hotel and some things that they can be improve. 1. Hotel is nice, bed is comfy as expected 2 . Very near to the mall, where there are tons of delicious food/ restaurants there 3. There is subway just beside the hotel which is very convenient if you choose to take subway 4. Breakfast is varies from Chinese to western which is great. I usually have omelette, toasted bread, coffee and juices. We had issue with the air purifier, and asked for someone to fix it then seems it couldn’t be fixed, then they keep coming back coz after 5 mins of use it’s broken again. We asked to change to another one, at first they keep saying that no way that it’s broken, but it is broken. Finally they changed, but they wasted our time, we wanted to sleep early instead having them in the room with us. This kind service should be improved. They should just take it away and fixed it somewhere else and not to disturb guests.

Great service at front desk. Special thanks to James and another 2 ladies who attended to me. It is a pity that I did not note down their names. And also a big thank you to the staff on duty at the gym/pool, her name is Ms Jiang, who helped picked up my mobile phone which I have misplaced. She kept it for me until I returned to search for it.

房间非常好，前台Diana非常专业友善，great hotel at premium lotion with very friendly & professional staff. Highly recommend!

Yhe hotel is located next to a subway station. The staff are very friendly and helpful. The breakfast has a wide selection and excellent quality. The room was clean and in good repair. All in all, the best hotel I have stayed at in Changchun.

Great service attitude, very good English skills, delicous freshly made breakfast Best hotel in town :)

Good location, close to the subway station and there is big mall opposite. Nice service, clean and big room, good hardware. Will come back again.

Diana Joe margaret服务好

Margaret,Alice,James，感谢