Maame Ama
6 października 2023 r.
Comments on hotel are misleading, be ware of this. Check in was not a pleasant experience, the lady at front desk was annoyed from the moment I approached the desk.Requests about VIP perks were brushed off, not recognized or not available. The place was practically empty. The initial room provided had mold on the roof of the bathroom. The second room had the same issue and the third one was apparently all they had available. There was mold in there as well but not as visible as it was in the other two. It had clearly been painted over. My reservation was none refundable so I endured. The gym is dated and it was in a mess when I walked in there after check in. Decided not to go back in there. My room was cleaned daily but bring your own towel if you must stay here. The towels house keeping kept leaving me after the second day should be retired. The rooms are not soundproof, any movement or sound in other rooms could be heard in my room, as a light sleeper this was challenging. After an attempt on the behalf of ******* to assist, I was magically provided wine and a plate of fruit mid stay. Even though the hotel is old, there is soo much potential but it’s poorly maintained. The wall papers in the three rooms I saw was on their last leg. Attention to detail could go a long way. The restaurant on 3rd floor had great views, service was slow but I didn’t mind. The staff in the restaurant were polite and the food was tolerable.
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