Comfort Inn Downtown

Easy to find. Was easy to access down town area, but there was no walking distance dinning or shopping.

It was clean, breakfast was good , hotel price a good value .what I didn't like there was a hint of sewage in the room and breakfast area . I would stay again .

I like the convenient distance to downtown. The staff was very welcoming. My dislikes would be the smell of the hotel. I didn’t smell fresh. Our shower water was luke warm, but the water out of the sink was very hot. I did make the front desk aware of the issue, the representative made me aware they would send someone up to check it out. There was a whole behind the bathroom door. Chipping paint in areas. Minor renovations would be my suggestion.

Was treated rude for smoking outside and was told we would have spa tub did not and when checking out rudeness and told room smelled like smoke no one smoked in room was a poor experience reluctant to stay at Hilton again.

Upon check in to a smoke free campus there was a gentleman waiting on an employee to have her smoke break. He was right next to the kiosk where payments were made and was hovering over hearing personal information. When finished the employee and him proceeded to smoke right at the doors. Our room changed because I requested not first floor. But the room type was not available. That is fine but I asked for a refund for the difference. They could not honor they and said contact the third party. The third party said the hotel had to issue it. Then when I called down again the staff said well you should have disputed it. I did dispute it but y’all said I had to with third party. The lady at the desk knew she was the one that should have. The room was disgusting dead bugs not swept or vacuumed.Little to no breakfast options and just overall dirty and cigarette smoke everywhere. If it’s smoke free campus then right where the doors open is not a smoke spot (employees). Check out was smooth and the desk clerk at checkout was a different story she was very nice. She is the only reason I gave 2 stars for some and not zero.

Breakfast was good, staff super sweet especially the man working the Breakfast area. Older but for the price would stay again. Very clean.

When waiting to check in (at around 8pm) after traveling SEVEN hours, I had to wait easily 15 minutes for the pregnant lady to come inside from smoking to check me and the other five plus people in. The outside was beyond sketchy with people watching you from the cars felt like we were gonna get mugged at any moment. The room floor was dirty and had change (coins) laying around the floor. The “amazing” breakfast included is small children sized muffins, cereal, and you can make your own waffle. Waffle guy (March 9th) that helped was really nice and amazing tbh but the front desk definitely needs nicer and more considerate workers, they were rude and mumbled when speaking. Perk-wasn’t noisy and the waffles were good.

Nice big room to accommodate 4 people. 2 queens and pull out sofa that was in its own area with additional TV.

After reading the mixed bag of reviews already posted, I feel they are fair assessments. The hotel is right by the interstate and is in a somewhat sketchy part of downtown. The outside access door on our end did not latch properly. There are always some areas that are cleaner than others when it comes to hotels. Our room had a couple of carpet stains, the tub did not drain properly, & the ceiling plaster in the bathroom was peeling. But the staff was welcoming and friendly. The sheets were so soft and smooth--not the usual rough & stiff sheets. Breakfast was excellent; it was set up well & had a good variety. 11am checkout is great too. Would definitely stay again. Value is good for a good sleep and quick visit to Chattanooga.