Qiandao Lake Novotel

We stayed there in November 2023 and got an upgrade with a nice tub in the room. thank you. It was very nice. The only thing which was special for this room, was that the door to the balcony was not closed tight so cold air cold come in. The breakfast had an good amount of different food and was good. The staff was very nice also the did not speak English, but thats no problem.

Family with mouth to Qiandao Lake travel, play three days to find the Novotel hotel Qiandao Lake, choose this hotel is not wrong, very beautiful swimming pool, and children's playground free play, children play, if not to go back to school are not willing to check out. I will come again next time, thanks to the warm service of the front desk and the beautiful sisters in the room. lt feels like home.

It is a merely 3 years old hotel but everything looks pretty worn. The swimming pool is nice but not as nice as on photos. The kids indoor playground is nice for kids under 5. But for the rest, it is not really worth the 5 star. The room design is rather weird. We booked a superior family room with 1 queen bed and 1 single. The size is okay with a balcony. But there is only 1 chair on the balcony. The toilet is facing the bed directly and the shower as well. There is no any privacy for the guests sharing the room. Even with your own child, you deserve some privacy I suppose. The wash table is right next to the bed which is also weird. The overall design is not well thought to my opinion. The breakfast hall is huge but the quality of the food is disappointing (not the worst but definitely not best for a 5 star). The lady standing in front of the breakfast hall for welcoming the guests is always grumpy. The price is too high for what you get in general. But anyway, the island is way too pricy for what it can offer. Will not return any time soon. And the toilet in our room stinks a little.

Beautiful rooms. The breakfast is sumptuous and there's a lot to choose from. The staff there are friendly and helpful. 特別謝謝微小姐的招待！

Good hotel in good location.

五一期間因為臨時決定去的千島湖玩，所以定房很匆忙。到了酒店對之前房型不是太滿意，所以酒店特意帶我看了幾個可以看湖景的房型，並且幫我做了升級。這裏特別感謝酒店大堂劉秀田經理，並且對於我的問題都會第一時間回覆並且給予幫助。酒店每天都會提供新鮮的果盤和飲料，早餐也很豐富。小童樂園也讓孩子玩的很快樂，可惜的是我們去的時候天氣涼，去不了露天游泳池。下次來玩還會選擇這裏入住的。

訂的親子房，前台小微幫忙升級豪華親子房，一個單人床一個雙人床，可以拼一起。服務很好，第一次見到機器人服務，送水送用品都代勞了。親子房有帳篷，拼圖貼片等等。二層有個800平米的小童樂園，真是性價比超高，推薦過來。旁邊就是魚街，吃飯方便，幾分鐘就到了。贊贊贊

到千島湖旅遊，選擇了諾富特，酒店整體是休閑度假風格。為我們辦理入住的是工作人員葉婧，漂亮熱情，很有耐心，細心周到地解決了我們早飯的問題，十分感謝！之後有問題找她，都及時處理，所以住的很舒心～4/27早上幫我們辦理退房的工作人員是一個戴眼鏡的女生和小夥子，他倆送我們到酒店門口，熱情與我們道別。令人難忘的不僅是千島湖的美景，還有酒店愉快的入住體驗～

第一次來千島湖度假，住了novotel，非常不錯。 交通便利，機場大巴和公交車都可以到，位於中心湖區，即便利也安靜。旁邊是魚街，隨便找家餐館都不錯。 酒店前台工作人員都十分熱情，加了苗苗女士的微信，為我們提供了很多有用的建議。還給我們免費升級為主題親子房間，小朋友特別開心。酒店的遊樂園很大，不過因為是非週末沒什麼孩子玩。游泳池看上去也不錯，暑假來應該很熱鬧。 唯一的一點建議就是如果早餐再豐富一點就更完美了，當然現在也不錯，該有的都有。 總之諾富特是來千島湖非常舒適且高性價比的一個選擇。