Odkryj pobyt w mieście Akrounta

My partner and I have just returned from a two week stay. The Check-In was quick and easy the manager was polite and pleasant he explained that due to Covid restricts there was no buffet but we could have unlimited plates of food all we had to do was ask. It’s a shame this wasn’t relayed to his staff as when we requested more food (the dinner portions were small) the lady serving us Anna was somewhat rude telling us she would charge our room even though we had paid for half board and told us we couldn’t have anymore food because they have other guests to feed! When I requested some water with our meal she gave me tap water bearing in mind there was a water dispenser of fresh mineral water! Anna seemed to lack professionalism and had a general disregard for the guests especially when I slipped over in the reception area because the floor was wet I cut my hands and arms she didn’t do anything to help me and couldn’t care less that I was needing first aid. The manager did speak to me about Anna and apologised about how she behaved but the damage was already done it’s a shame because she did put a downer on our stay Breakfast was always the same food everyday which by the end of our 2 week stay we were really bored of! we were served most days by Mr Antonio who was always polite and would check on us if we needed anymore he was the most loveliest member of staff. The hotel in general is quite dated and approx 30 mins walk from the city centre, we did get a bus pass which we used everyday as there is nothing to do in the area of the hotel. We used the pool everyday in the afternoon after we had been out for the day. On our final day we decided we would spend the day around the pool, beware lots of locals come along at the weekends and take advantage of the free pool all they have to do is buy a drink to get to use the pool this is a shame because it takes away exclusivity for the actual hotel guests. Another point to note is they advertise that they have 2 pools one indoor and one outdoor plus a sauna I was told they only have the outdoor pool maybe you need to update the information about your hotel on your website.

The staff are extremely helpful and friendly, the breakfast was very nice and very fresh, all in all great value for the money , the rooms are big and bright with a lovely view of the pool and the sea

Enjoyed: Room: Spacious and well appointed. It's a little dated in terms of decor, but spotless and well cared for. Service: Staff friendly and professional. Especially staff at the Trident Bar. Very attentive. Food: Buffet breakfast very nice. Really enjoyed the a la carte salads. Beachside location: Great, easy access and a lovely walking path on the sea front. Very easy to get the bus into Limassol to explore Certainly beyond the control of the hotel, but there aren't too many options within walking distance for eating outside the hotel. Having said that, had an excellent meal nearby in one of the beachside restaurants, but don't expect to wander outside the hotel and see loads of options - you'll need to head further into Limassol for that. As I said earlier the hotel food was excellent so I ate there twice. I thought the hotel room very good value for money, and really enjoyed my stay there.

We loved this hotel. We saw some of the poor reviews and were quite worried but here as our take. The staff at this hotel are absolutely fantastic, every member went above and beyond to make us feel welcome, to provide us with amazing service and to be friendly and fun. The restaurant staff are so so lovely as were all the outdoor bar staff. They were friendly helpful and made us laugh. The food was amazing, different every day and everything was hot, tasty and delicious! There is a Cyprus corner in the restaurant where we tried, Octopus, halloumi bread, olives, Turkish delight and loads more! We did the BBQ night and Italian night both of which were delicious and in a new location which made you feel like you had gone out for a meal which was lovely. The cats are gorgeous, so friendly but will leave you alone if you aren't a fan, they are clearly loved by the hotel staff. The entertainment each day/night is great, the bingo is super fun and there was something different to watch each night. Sunbeds, towards the end of the week it was busier but you could still get beds, you probably have to be at the pool for 8am to get a particular spot if you want it, but there was always availability. Loved the adults only pool for a quieter day. The area around the hotel doesn't feel the safest, and there isn't lots to do nearby but the hotel has so much you don't really need it! Drinks and cocktails were all great and table service in the evening for drinks was a lovely surprise! Overall we thought the hotel was excellent and would definitely return to this or another Atlantica in the future.