Odkryj pobyt w mieście Grenzach-Wyhlen

We booked a room on hotels.com. The room we were given had nothing to do with what we paid for, and we changed rooms after given a dirty room with no designer lamps, and bed side lamps were missing. It looked like they were doing work in the room and last minute decided to move out because there was a booking. Terrible pillows, horrible blankets, not what normal respectable hotels would use, especially when you are promoting yourself as such. The management has deliberately put wrong pictures on the internet, because they only show pictures of one building, which is less horrible. The one we stayed in is only partially shown, but in actual fact looks like it is about to be demolished. Inside there was work going on, walls were dirty and virtually no decoration on them. Ceiling lights did not wok, fridge neither. We tried to have a coffee in the entrance of the building but a worker told us it was not working...went to mention it and got attitude back from a stressed out concierge, who had no empathy for people who are on holiday, having a bad time in her mismanaged hotel! We just asked for refund and left. Life is too short for bad attitude in hotels that lie to clients about what they offer. Disgraceful.

For professional reasons, I searched for a accommodation near Lörrach. We were very warmly welcomed at our arrival! Food inconsistencies were very much taken into account both at breakfast and dinner! Thank you for the highlighted service. The renovated rooms are very modern in the Nordic style, the bed was also very comfortable. We felt by the family atmosphere not only as guests but as home.

We had booked two rooms and were positively suprised that they were adjacent and connected via a little corridor which was closed off by another door - hence essentially one apartment with four small rooms and two balconies. We visited friends in the area. The hotel is well connected both on the German side (S5) and Tram 6 on the Swiss (Basel) side which is less than a 10 min walk. The rooms are clean and the bathroom we used was reasonably modern standard. All the essentials are there. The hotel is competitively priced.

Located above Lörrachs with view to Switzerland, this family-run hotel has only 12 rooms, of which we had booked a studio with a bed sofa for three nights. Free parking directly in front of the house made the arrival and departure easy. The room was sufficiently large, individually cut, with balcony and modern furnished. There was a separate bedroom and a lot of stuff room. Unfortunately, the bathroom was only moderately clean, besides the hair left on the ground, the renter disturbed mostly the fungus in the shower fuels. A conception also the sleeping sofa that missed any comfort. The room was also left with the firefighter. The breakfast buffet was not in line with the ads on the hotel website, the selection was rather not rich, the promised salmon was completely missing. Two of three days were offered breakfast eggs of different preparations, one day only cooked eggs. When the buffet was higher, it was only slowly filled. All seems rather unpleasant, very much plastic waste by portion packaging, which goes elsewhere much more sustainable. Service at entry and exit free, in the restaurant though friendly, but not particularly attentionful. A good hotel, with “small mackerel” being fitted with little effort.