Odkryj pobyt w mieście Santa Cristina D＇Aro

This is the second time we’ve stayed at Mas Tapiolas, and will almost certainly go again. There are many things about it that are very good, but some things which, if addressed, would make it excellent. The rooms are lovely, with a fabulous view - if you pay a little extra for one at the back overlooking the hills - and are comfortably furnished. The pillows are not good, though I am sure the hotel will provide different ones if you ask. The major drawback with the rooms is the lack of sound insulation which can be a serious problem if neighbouring guests are not considerate. Our first night’s sleep was non-existent - doors slamming; children running down corridors and then parents shouting at them; and some particularly hard-of-hearing guests who probably didn’t realise that the entire hotel could have heard their TV. The second night, by comparison, was blissful. No one in adjoining rooms or, at least, not noisy. The breakfast was outstanding on both mornings. Lots of choice; freshly prepared and good quality. Likewise, dinner was absolutely outstanding - we had the Châteaubriand which was melt in the mouth tender - but I simply don’t understand why the hotel doesn’t offer a much more reasonably priced alternative, especially at lunch time. I am sure more people would eat more regularly if they did. In this regard, nothing has changed since our previous visit when the menu did not change from one day to the next, so if you are staying for more than a few nights it would get pretty frustrating. The staff are generally very kind and helpful, though, as someone who stays in different hotels virtually every week, I can assure you that they have some of the noisiest cleaners ever …and there rarely seems to be a time when you don’t have to negotiate a cleaning trolley in the corridor. One of the best features of the hotel remains the spa. The facilities are good; the staff are delightful; and my wife assures me that Vanessa does one of the best facial massages that she has had anywhere. Mas Tapiolas is certainly worth a visit, especially during quiet weeks.

Booked the hotel last minute on our motorbike trip down through Spain. We booked half board as no restaurants are close by. Lots of private parking. Really enjoyed a dip in the pool after a day on the bike. Large comfortable room with much welcome air conditioning and a patio with chairs. Very friendly bar staff, I enjoyed a very good sangria. The restaurant opened at 8pm, and was a buffet. Not being sure what to expect we were really impressed with the quality and selection of food. Breakfast was also excellent. Price per night was 70 euros for half board for two people - what's not to love. Overall a great hotel and I would highly recommend.

This was our third stay at the Elke Hotel and I don't usually write reviews as I stay at many hotels but this hotel is a jewel. A very good example of a four star hotel that deserves five stars. It has the right balance between privacy and amicable and honest service. Eugenia in particular has been wonderful every time we come. She is pleasant, helpful and good at her job. Also a big shout out for the rest of the reception team and the breakfast manageress - who remembered what we liked and made sure we had perfectly cooked fresh fried eggs every morning. The place and room are spotless and clean, welcoming and nice and new yet warm. the rooms are spacious and comfortable. Even though we had to change hotels for the last night of our stay in San Feliu as the were closing down for a few days after Christmas so the staff could spend time with their families for the holidays, we respect that as it shows management appreciates its staff . Thank you again for a wonderful stay. Oh and the Spa is fantastic - new and very clean and welcoming.

Se trata de un hotel SIN personal. Únicamente una persona que sirve los desayunos y supongo que también hace las habitaciones. Tienes que hacer el check-in on-line obligatoriamente con los datos de todos los viajeros antes de la estancia, en una página con algunos errores que inducen a confusión. Hecho el check-in, te envían por correo una clave que permite abrir tanto la puerta principal como la de las habitaciones, y te facilitan un teléfono de contacto por si hay problemas. Hasta aquí todo bien. Fuimos con la familia para una sola noche de estancia. Los códigos funcionaron, y las habitaciones estaban bien. Un poco pequeñas, pero limpias y con lo mínimo necesario. Tienen TV, aire acondicionado y wifi, pero no neverita. El baño, con ducha, limpio y correcto. El problema vino en que al parecer durante la noche se desactivaron los códigos de entrada y al salir a las 8 de la mañana a dar un paseo ya no pudimos entrar. Nos abrió la persona de servicio, pero no pudimos entrar a las habitaciones. Esa persona no pudo (o no supo o no quiso) hacer nada al respecto y tuvimos que llamar al ”teléfono de emergencia” donde nos atendió una persona que en ningún momento se identificó ni se disculpó, y al cabo de unos minutos nos pudo abrir las habitaciones a distancia. Nos dijo que habían tenido un problema informático, ... etc pero hasta las 11:00 (cuando ya nos íbamos) no nos resetearon los códigos. Otro tema insatisfactorio es el desayuno. Sobre el papel está bien, con lo básico pero de satisfactoria calidad. El problema es que el comedor es muy pequeño, con 6 o 7 mesitas para dos personas, y con poca comida y bebida disponible, con la idea de ir reponiendo a medida que se consume. Como el hotel tiene algo más de 20 habitaciones, y el día que estuvimos estaba lleno o casi, nos encontramos que entre 9 y 10 h bajaron casi todos los huéspedes a desayunar, creando un ”tapón” importante. La única empleada no daba abasto, y se acabó todo: comida, bebida, cubiertos, manteles, etc. Se estropearon a la vez la máquina de zumo y la de café, gente de pie esperando, etc ... Nosotros éramos 6 y tuvimos que tuvimos que desayunar en mesas separadas y no al mismo tiempo. En fin, que aún comprendiendo que estamos en temporada baja, y que la informática puede fallar a veces, hemos echado en falta una atención personal e implicada

The location of the hotel is good, parking in the yard, clean and tidy rooms, good breakfast, enthusiastic staff, introduced a lot of surrounding tourist information, recommended restaurants, not far from the supermarket, convenient shopping.