Odkryj pobyt w mieście Mons-en-Baroeul

Agréable, malgré le manque d'ascenseur et de climatisation dans les chambres. Du personnel agréable qui fait oublier ces détails par leur professionnalisme et leur gentillesse. Je recommande cet établissement pour le personnel qui saura être à vos petits soins. Un agréable séjour de passé au Kyriad de Mons en Baroeul.

This is our second time staying at a Formula One Hotel. We found the Lille Métropole to be clean, the area surrounding the hotel felt safe even at night and access into the centre of Lille was simple as the metro was only a 5 mins walk away from the hotel, we also found the staff to be friendly, the breakfast box to be good value and enjoyable and the free secure gated parking was an added benefit. We will definitely look to stay at this particular hotel again.

I stayed at this hotel very early, but at that time it seemed to be in the center of the railway station. In fact, it is very convenient to go to the Grand Plaza. The front desk is very enthusiastic. Tell us that we can use the subway to go to the three stations. With free parking, just call them and it's very convenient to get on the high speed!

Book this hotel because we had a train at 6am and it was next to the station. We had an issue because we booked for 4 persons (2 adults and 2 kids). But at the hotel, they says we only booked for 2 adults and they asked us to pay additionnal fee for extra people. The issue was between the booking platform and the hotel. I don't know how but somehow the commnication between them was incorrect. And it was to the customer to pay again because of the mistake between them. And the hotel was telling us that we were cheating, trying to go with 4 people and paying for 2 which was wrong.

The hotel is very good, this is still the team to go on a business trip, the second stop of the European trip, the hotel is very clean, and a bag of chocolates is also sent. The clerk will help to park to the underground garage.

The hotel is excellently located opposite the main train station where the Eurostar arrived. The area was very quiet and also within walking distance to pretty much everything we needed to see so we walked everywhere and never needed public transport. The lobby of the hotel is cosy and very welcoming and the people at reception were friendly and very accommodating. The room was nice and the beds very comfortable. We didn’t have breakfast at the hotel so cannot comment on that but we enjoyed our stay and would stay here again.

Waren mit allem glücklich. Betten bequem, angenehme Bettwäsche. Zimmer sauber. Tolles Frühstück. Nur dass der Parkplatz extra 10 Euro kostet, stand nirgends. Und es gab am Samstag genügend Parkplätze in der Umgebung.

I prepared a review after our stay in room 127, 15/8/22, but due to its content, I waited for a response from the hotel itself. While being promised that action will be taken, I am not entirely convinced so will leave it up to you to decide whether or not you want to stay here... My children and I were covered in approx 50 bed bug bites each. All down our arms and legs and on my daughter's face. We did not realise until later in the afternoon, but the psychological trauma of the thought of bed bugs crawling all over us while we slept has been terrible. Disgusting and made us feel sick. Our bites were painful and will take weeks to heal. In the height of summer, we had to cover up our arms and not tell anyone we had bed bugs bites because of the embarrassment that would cause us. I washed everything and ourselves as soon as we got home, and spent sleepless nights with a magnifying glass looking for bugs. I bought mattress encasements for our beds and sprayed insecticide, hoovered everything in all creases and folds on the mattresses and beds. Like a woman paranoid of bed bugs being brought home from France. The response from the hotel when I informed them was basically 1. well no one else has complained, 2. but they will attend to it and 3. bed bugs can appear in clean hotels so it is not a sign if uncleanliness. You decide if you want to stay here. I think any bad reviews are removed. The reviews I did manage to find are quite old, 2018 and 2019, which also mentioned bed bugs. Should have read those before I booked as it has obviously been a problem for the hotel for a while. Shame as the rooms were well laid out and it was quiet. But there is no care and attention to cleanliness apart from a quick change of sheets and towels. The sofa bed was broken too. We certainly will not be staying there again.