Odkryj pobyt w mieście Chessington

The first time we ever had a short break away here was in 2012 and it was amazing. On arrival, we were checked in by a person who gave us wristbands and told us everything we needed to know about early park access, breakfast check in, times, and everything you needed to know. We also had access to the walk around the zebra and giraffe (and the other animals) enclosures after the park had closed. Which was amazing. This time around it was completely different. We had to check ourselves in, which also cost an additional £15 for room keys. (which you do have back once you check out) No one behind the counter had informed us that some things had changed, so we went about things like it was back in 2012. On the second day, the day we were supposed to be granted 1 hour early in the park the early access gate was closed and locked. We decided to try the main entrance and after fighting our way to the front of the main entrance and trying to explain to staff that our entrance was closed, we still had to argue with one of the staff members to gain access. By the time we got to someone who was willing to let us in they were letting the public in anyway. So we lost our early access. The park was amazing the staff there were lovely and the rides were great and we really did have a cracking day. At the end of the day when the park had closed, we decided to go back to the hotel and change so we could enjoy the walk among the zebras and other animals. But again, the gate was closed and locked. I went to ask a member of staff on the main desk what was going on and why the gate was locked both times we attempted to use it and was informed that they don't allow hotel guests to have that privilege anymore. I was very disheartened by all this and this probably could have been avoided if we were informed during check in like we were in 2012. I get that it may be easier for some people but why am I doing hotel receptions jobs for them by checking us all in and trying to scramble the Internet and my email inbox to try and find out information. Everything else is fantastic and I really do love this place. They just need to make more effort to inform people about their stay and not just lump us with 100's of emails and expect us to go through them all for one tiny piece of information they could have easily told us in person.

It was not the best the room was clean the space out side the lifts was not breakfast was not included. No egg or orange juice poster was knackered. But it was ok wents stay again 

Totally recommended 100% This was our third visit to Warwick Lodge. Once again great stay. Great location, very clean, friendly reception. Easy going and accommodating. Free parking literally on the door step. Quite rooms. All you could wish for for at the cost.. great value for money. Will definitely return 👍👍👍

Exceptionally clean room, very spacious. Appreciated being on the first floor for safety (single female). Breakfast was reasonable and delivered to the room on time. The milk was off but when I informed the front seat it was replaced immediately. No shampoo etc but that’s becoming the norm, in my experience, in budget chain hotels. Good value for money. My only complaint: pillows poor quality and lumpy. Otherwise great, and front desk staff were really good. Would stay again, for the right price.

After living in London for 5 days, I decided to go to Kingston for a day before returning to the country. I got off at Surbiton Station and across the road was the hotel. Special praise for dining, breakfast choices are better than many four-star hotels in London. There is also a discount of happy hour from 5 to 8 in the evening. The sommelier service is very attentive and polite, and the standard of food is quite good. In short, very high cost performance.

Very comfortable room and great location☺️

Stayed for last night for one night after a full day in Chessington world of Adventures. So close it was perfect. We got the keys from the nearby hotel. Had to pay £200 deposit for each apartment I booked (pending in my account, hope it clears quickly as I'm away again tomorrow, will update review with this as can't comment yet) Both apartments booked were beautiful, very clean and very comfortable. No compalints from either families. We booked 2 one bedroom apartments one for us and one for friends. Our daughter slept in with my husband as I as the beds are huge! Or friends children slept on the sofa bed in their apartment and they said it was comfortable. Lots around, we managed to get a takeaway and more milk easily although having some milk, tea and coffee there when we got in was lovely and just what we needed. Next time we go to Chessington we will definitely be booking here again.

Good choice for young travellers. Low price but well equipped. Down side is just 25 mins free wifi each day.