Odkryj pobyt w mieście Wellesbourne Hastings

Stayed for 1 night to ”get away from it all” and left exhausted we paid close to £200 for one night we placed in the coach house the room was nice when we first looked high ceilings and lovely window however after being in there a little while we noticed it was very dirty, there was a boiler in our room which must have supplied the block with hot water which noisily refilled throughout the night , my partner hardly slept at all, the spa facilities were also dirty and reminded me of a average public swimming baths, the decking was mouldy, there were so many missing tiles in the pool , the gym equipment was unsafe the bench press not being fixed to the ground , dinner was not a great experience , staff were very friendly but the starter that came out was completely different to what was described in the menus and actually inedible when we told the waitress she just ”oh sorry ” and took it away , We have emailed the hotel manager Herman to tell him how disappointed we were , but he hasnt responded

We have stayed at this hotel on three occasions now (once with Shearings and twice independently. On arrival the receptionist was friendly and asked how our journey had been as weather was awful. We stayed in the modern block room 63 and were very happy with the room. The hotel is being refurbished and you can tell. The carpet fitters were there during our stay and the entrance to the block is clean and fresh. On arriving in the room we could only see one set of towels and we had a problem with our Tv but the receptionist came immediately to our room to help us. The second lot of towels were in the wardrobe. Our room was very clean and spacious. The only one thing more hangers would have been useful. We had evening meal in the restaurant. The food was very good. Myself and my husband had the ham hock terrine followed by blade of beef and myself had scampi. Food was hot and a good portion size. We both enjoyed our food. Staff were efficient and helpful. We had breakfast two mornings. It wasn’t buffet as we had had previously due to hotel being quiet but you could order hot food ie full English. There were fruit juices cereals yoghurt fruit continental meat and cheeses also alongside bread to make your own toast and pastries such as croissants and pain au chocolate. You get your own drinks from the two coffee machines which are easy to use. We had a drink in the bar both nights but the first night it was just us and another gentleman. It was slightly busier the next evening. The cleaner who serviced our room was also pleasant to us. We enjoyed our stay and would return. I know that some of the reviews on here are harsh but we had an enjoyable break. Mr and Mrs King

We came back again for three nights, accompanied by my two young children. We always have a great time, it is so safe for the children and fellow people staying and staff friendly. The children felt they had a lot of freedom in a welcoming environment. Nice and close to Stratford, a lovely place to explore. We stayed in the accessible room on the ground floor near reception. My only gripe is that the room was not what I would call properly clean on arrival. There was quite a bit of dust on fixtures and fittings and debris under beds etc. The bathroom could also do with a deep clean. Either the cleaners are not trained/doing a good enough job and/or they are not properly supervised. Also, I got totally confused by the signage in the kitchen about turning on the extraction fan above the hops when cooking, but it failed to point out that the hob would indeed NOT WORK without the fan on, which is a different message altogether... I turned on all the hobs and even told the person at reception they were not working, only to be told the fan needed to be turned on for them to work. It wasn't just me who was confused, the next person who entered the kitchen had the very same issue! We hope to be back soon.

The hotel is generally good and the staff are attentive, but we would suggest avoiding the restaurant.  The hotel doesn't warrant a 4* with areas showing wear and tear such as water-damaged wood, mouldy seal in the bathroom, broken window locks, etc.  Our room was not ready when we arrived, so we were given a drinks voucher. After being advised our room was ready, we arrived at the room to find the maid still cleaning the room. The room included basic tea and coffee facilities and toiletries.  The pool/spa is limited and has a cold pool, a steam room, a sauna, and a gym.  We had booked into the restaurant for an evening meal, but when we arrived there was a table complaining about the food. They had sent their food back to the kitchen twice, and the staff were suggesting they send it back again. They walked out of the restaurant. Based on this, we thought we would order something that was pretty safe, so we ordered a burger and a chicken. However, the meat tasted cheap and of poor quality. The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse. Again, the puddings were basic, with a vegan coconut ice cream that had an odd texture to it and a sticky toffee pudding that was no better than a cheap microwave pud. In our opinion, the staff were inappropriately dressed, with one waitress having such a short skirt that every time she moved you got to see more than you wanted. The bar staff were assisting in the restaurant, and one barman was dressed in hip-style jeans, which kept falling down. Although all very attentive and polite, it seemed that the hotel as a whole had very limited staff, with everyone just mucking in.  The breakfast was not much better than our evening meal. We arrived at 9.30am to find the milk, pastries, hot water, etc. had run dry. There was a selection of hot food, but once again the meat tasted cheap. The main waitress was incredibly young and either didn't communicate or spoke so incredibly quietly that you could not hear what she said.  At check out, we were not asked how our stay had been, and we felt that everything was done to avoid such communication.

Thanks for a lovely stay! For the price of the room it was worth every penny and more especially as I am a regular lodger. Will definitely look to come back.

Typical motor way hotel. Place needs an overhaul.. Most rooms have something wrong with them.. i.e heaters don't work, window seals non existent. But clean, spacious rooms.. and good staff, who do try and help. (were they can)

We stayed here as our car broke down on the way to our holiday. We were travelling with young children and a disabled person. The staff at this hotel couldn’t have been more helpful. The service was beyond outstanding. The children were upset and disappointed and they were fantastic with them. They really couldn’t do enough to help. Kasey was especially lovely. A credit to your company. The next time we are in the area we will absolutely stay here again! I should also note that the hotel was lovely and clean and we had plenty of space in our family room. The shower was great. Breakfast was a good selection and hot and delicious. The bar was open until 1am which was particularly useful for us given the circumstances! 🙈😂