Odkryj pobyt w mieście Widnes

I phoned this morning to enquire about disabled access and was greeted by Katie who was extremely friendly, kind, informative & most helpful, to say this was only Katie's third shift our questions were answered with great clarity and if unsure Katie went and found out. It was from my initial phone call & a second conversation with The Hotel Manager Angie that put all our minds at ease and we booked a family room for the 3 of us for February 2025. We can not wait to meet and stay at The Everglades Hotel thanks to Katie & Angie. Ken Room 124

Came to a family party close by so this hotel was very convenient - in walking distance. Reading some of the reviews I was a little worried what Hillcrest would be like but honestly I would stay here again. The reception area was clean and tidy as was the bar and restaurant. Check in was efficient and all staff and other guests very friendly. Rooms were clean and tidy with a good selection of towels, toiletries and a Nespresso coffee machine. Beds were comfortable and the hotel and surrounding area quiet to allow for a good night’s sleep. For a couple of nights for a visit to the area I would stay here again

Hotel not far from Mersey bridge which has a toll to pay online. Retail park across from hotel mainly supermarkets and fast food. Hotel is very worn, modern tv that’s all, bathroom was grubby, mold on sealant around bath and again on bathroom ceiling. Toilet seat was loose and no bath mat provided. Was only provided with one towel and one hand towel, blonde, woman on reception was funny with me when requested a second towel. The same receptionist refused to borrow me a pen and later when I enquired about a late checkout, stated it was not possible due to not enough cleaning staff, will stay at another hotel if visit area again, she was very off putting as was the mold, paid £80+ for a week rate don’t expect poor service, dirty facilities and attitude from staff.

Excellent value. Room was very clean, staff were pleasant upon arrival and later in the evening when we called for a drink. Breakfast was brilliant, lots of choice and nicely cooked.

Beautiful hotel

Stayed at this hotel for a night. The location is nice up on the hill and surrounded by greenery. Service was excellent at the front desk and the restaurant. I like the breakfast a lot with food served at the right temperature. Variety is adequate. It is however a different story inside the rooms. One room has the floor lamp not working at all and curtains hanging without the hooks. The shower head was dripping in another room. Dust was all around the outlets of the air-conditioning unit and inside the lamp shades. The shower is so poorly designed that one cannot keep the bathroom floor dry at all after taking a shower. The rotten wood at the bottom of the bathroom door should give some hints. There are not many hotel choices in Runcorn. If the cleanliness can be improved this would be a very nice hotel.

We got married here 12.10, and the experience was worth every penny. We were placed in a beautiful, spacious and clean room which was perfect for what we needed. Every staff member that we came across was pleasant, both in housekeeping and bar/wedding staff. The breakfast in the morning was lovely. Nice and hot, and just the right amount of variety to avoid being overwhelmed. Onto the wedding. It went off without a hitch (that I know of!). I cannot thank Andy and Katie enough. Their communication throughout planning and on the day was fast, professional and to the point, leaving no room for misinterpretation or stress. Katie was always on hand for any questions I had big or small, and made it clear when she was unavailable so I was 100% aware of when to expect a response. Andy on the day was professional and organised. I knew exactly what was going to happen and when. He also had banter, and kept things lighthearted which calmed my nerves. Overall, I have 0 faults. I had so many compliments from all the guests. Customer service was fantastic and the venue looked amazing. Honestly thank you all so much for everything.

There needs to be more food choice. Maintence IE change or repairs to doors or radiators should not be carried whilst guests are relaxing, working or having a late sleep in. On 2 occasions maintence staff worked for several hours ruining my stay. Very very noisey.

We stayed here for a night after our flight into Liverpool airport, at the end of our holiday. The hotel is located over the road from the terminal building and alongside the long term airport parking. We were tired and just wanted somewhere to have a good rest before driving home. We enjoyed sitting in the bar lounge, and shared a great quality pizza here. Our room was comfortable and had an airport view. We had a good night’s sleep and felt refreshed the next morning. The hotel also offers a free buffet breakfast. We found this to be a little chaotic, but it was still a nice bonus to have. Overall, we recommend this hotel and will return when we next use this airport.